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Property Information

PAL.MAR is a small hotel located in the heart of San Pancho, a tropical oasis created with much love, just a few blocks from the beach. Enjoy the beautiful rooms and suites designed in Mexican contemporary style where you can feel safe and at home, relax at the pool, live a healthy lifestyle and free your mind. Head to the beach in just a few minutes to catch some waves or simply contemplate the outstanding sunsets, discover the Mexican jungle and ocean wildlife or simply go for a walk in the cozy village - you are really close to everything that San Pancho has to offer. 



Property Name: Palmar Hotel Tropical

Street Address: America Latina 777

City : San Francisco - Nayarit

Postal Code : 63729

Phone: +52 311 258 4375

Email: info@palmartropical.com

Amenities
  • Baggage storage
  • Gift shop
  • Swimming pool
  • 24-hour security
  • Air conditioning
  • Airport shuttle
  • Beach chairs / loungers
  • Beach Umbrellas
  • Cashless payment accepted
  • Daily Housekeeping
  • Garden
  • Internet
  • Massage
  • Non-smoking rooms
  • Pool / Beach towels
  • Refillable water stations
  • Safety deposit box
  • Single-use plastics removed
  • Smoke-free property
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 8:00 PM

Late Check-out Fees: $750.00

Late check-out (after 11:00 AM and before 8:00 PM) may result in a fee.

Property and Cancelation Policies :
Standard Rate:
A 50% deposit of the total amount of stay is required in order to confirm the reservation.   
If the guest cancels more than 30 days in advance, 90% of the deposit will be refunded.      
If the guest cancels less 30 days or less in advance, the deposit will be non-refundable.
In case of a “no-show” or if the guest cancels less than 24 hours prior to the date of arrival, the total price of the reservation will be charged and is non- refundable.  
To cancel the guest MUST send a cancellation request stating the reservation number via email to info@palmartropical.com. All cancellations are confirmed via email after the reservation has been cancelled. 

Long-term discounts (only with Standard Rate):    
7 nights or more: 10% discount 
14 night or more: 15% discount      
21 nights or more: 20% discount​

Non-refundable: 10% discount
No extra discounts available. A 100% payment is required in order to confirm the reservation. No refund or change of dates is possible in any case of cancellation without any exceptions. 

Fully refundable: 15% extra cost
No discounts possible. A 50% deposit of the total amount of stay is required in order to confirm the reservation. Fully refundable until 24 hours prior to arrival. 

Last Minute: 15% discount
Only applies for last minute reservations, made max. 24 hours prior to arrival date. 50% of total required to confirm the reservation. No extra discounts available. No refund or change of dates is possible in any case of cancellation without exceptions.

Terms and Conditions

Standard Rate:
A 50% deposit of the total amount of stay is required in order to confirm the reservation.   
If the guest cancels more than 30 days in advance, 90% of the deposit will be refunded.      
If the guest cancels less 30 days or less in advance, the deposit will be non-refundable.
In case of a “no-show” or if the guest cancels less than 24 hours prior to the date of arrival, the total price of the reservation will be charged and is non- refundable.  
To cancel the guest MUST send a cancellation request stating the reservation number via email to info@palmartropical.com. All cancellations are confirmed via email after the reservation has been cancelled. 

Long-term discounts (only with Standard Rate):    
7 nights or more: 10% discount 
14 night or more: 15% discount      
21 nights or more: 20% discount​

Non-refundable: 10% discount
No extra discounts available. A 100% payment is required in order to confirm the reservation. No refund or change of dates is possible in any case of cancellation without any exceptions.

Fully refundable: 15% extra cost
No discounts possible. A 50% deposit of the total amount of stay is required in order to confirm the reservation. Fully refundable until 24 hours prior to arrival. 

Last Minute: 15% discount
Only applies for last minute reservations, made max. 24 hours prior to arrival date. 50% of total required to confirm the reservation. No extra discounts available. No refund or change of dates is possible in any case of cancellation without exceptions.

IN HOUSE POLICIES: 

Check-in: 3pm
Check-out: 11am
If you require a later check-out please ask at reception for availability. 

In order to do check-in, it is necessary to have paid 100% of your stay. You can pay your balance at arrival either in cash (Mexican Pesos) or with credit card (Master card, Visa, American Express). 

Sorry, no pets allowed. 

Our installations are a 100% smoke free. 

We are not responsible for lost or stolen items in our hotel. Please keep your valuables in the safe in your room. 

We do not allow people in the pool area, rooms or other installations that are not hosted and registered with us for any reason, unless we approve this personally or in writing.
If you want to accommodate an additional person, please contact us previously. 

In order to ensure a relaxed atmosphere in the hotel, we kindly ask you to avoid any loud noises or music, especially during the silent hours.  
Pool hours: 9am to 9pm
Silent hours: 11pm to 9am 
We don’t allow parties or events of any kind in our hotel unless stated in writing by us.  

We provide free internet in all rooms and public areas. We try to have the best service, but still depend on the functionality of the signal and the service from the internet company.  

General power failures may sometimes happen in San Pancho; we will not take on responsibility for the lack of this service due to electricity problems in town.  

We are not responsible for any type of accident and/or death outside and inside the hotel, so you must take the necessary precautions and measures for yourself, your safety and health, and those who accompany you. 

No refund will be implied in case of natural disasters of any kind.  

If anyone inside our premises is surprised in possession or consumption of any type of drugs, they will be consigned to the corresponding authority. 

No private parking on site. You can park your car in the street in front of the hotel.

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