Una estancia confortable en un ambiente agradable y un servicio excelente son las principales características de los servicios que ofrecemos.
Nos complace poder acogerle y le invitamos a consultar nuestra oferta de alojamiento.
La elección adecuada para una estancia perfecta.
Property Name: Hotel Madrid Torrejon Plaza
Street Address: Avenida Constitución,21
City : Torrejón de Ardoz - Madrid
Postal Code : 28850
Phone: +34 916 75 26 15
Amenities
- Baggage storage
- Elevator
- Fax services
- Laundry service
- Printer
- Safe deposit boxes at front desk
- Valet service
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 12:30 PM
Check-Out: 12:00 PM
Property and Cancelation Policies :
If you require to cancel your reservation, please take into consideration our formalities: Cancellations after 24 hours will be charged the amount of one night, except for non-refundable reservations, which are non-refundable in any case.
HOW TO CANCEL YOUR BOOKING
Reservations must be cancelled by telephone or via e-mail to the hotel directly. In either case, please obtain, note and retain your cancellation number. This is your insurance against erroneous billing
Terms and Conditions
GENERAL HOTEL POLICIES
IMPORTANT NOTICE:
Accommodation with children:
It is necessary to inform the hotel of all persons, including children, who will be staying, so that they can be given the appropriate instructions.
If this is not done, unfortunately, on the day of arrival, people who have not been informed will not be able to stay.
Check-in time is from 12.30 p.m. to 8 p.m., if you are going to arrive later you must contact the hotel and let us know.
Please note that at 8 p.m. your reservation will be charged in order to guarantee your reservation, in case it is not possible to make the payment, the reservation will be immediately cancelled.
Check-out time is 12 p.m.
All our guests must check in at reception.
Visitors not registered at the reception are not allowed access to the rooms.
If there is an extra person in the room, the occupancy fee will be charged to the client's account.
If you wish to extend your stay, please inform reception 24 hours in advance, this also depends on availability.
If you have any valuables (jewellery, money, personal computers, passports, tickets, etc.) please use our security locker service.
The Hotel Madrid Torrejón Plaza is NOT responsible for personal losses caused in the rooms and common areas.
Smoking is prohibited in the rooms except for outdoor areas.
Playing musical instruments, loud radios or televisions or noisy parties are prohibited.
No pets or ice buckets are allowed in the rooms.
No cooking is allowed in rooms or on balconies.
Any damage caused by guests to hotel property will be paid for by the guests.
The administration reserves the right to terminate the accommodation contract if any of the above regulations are transgressed.
Hotel Madrid Torrejon Plaza reserves the right to pre-authorise your card before check-in.
The hotel requests full payment of the reservation at check-in.
HOTEL RESERVATIONS
A deposit or credit card number is required to guarantee your reservation.
The deposit guarantees the confirmation of your reservation.Please make your reservations through our online booking form.
We will send a confirmation of your reservation upon receipt of your information.
Please provide the names of all persons to be accommodated.
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