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Casa Cielo presents a brand new stylish hotel in the heart of Miraflores that offers you an enjoyable and memorable stay in the most popular district in Lima.

We are perfectly positioned to make your stay in Miraflores a memorable one. Our knowledgeable staff will be on hand to make you feel at home and depending on your interests can guide you towards the best places for you to explore.

At Hotel Casa Cielo we have a saying: "nuestra casa es su casa" which translates as "our home is your home".


Address 1: Calle Berlin 370 , Miraflores

City: Lima - Lima

Postal Code: Lima 18

Contact Name: Equipo de Reservas

Phone: 51 1 2421127

Email: reservas@hotelcasacielo.com

Amenities
  • Baggage storage
  • Elevators
  • Gift shop
  • Laundry service
  • Photo copying service
  • Printer
  • Taxi Booking Service (airport + trips)

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 03:00 PM

Check-Out: 11:00 AM

Late Check-Out Hour: 06:00 PM

Late Check-out Fees: 50%

Late check out (after 11:00 AM and before 06:00 PM) may result in a fee.

Property and Cancellation Policies:
Cancellations should be made directly to the property AT LEAST 48 HOURS before your expected arrival time. If you fail to do this or in case of no-show, you will be charged the first night's accommodation cost. Please note that our reservations team will need to confirm the cancelation directly with you for it to be considered valid. So make sure you allow plenty of time.

Deposit and booking fee (where charged) are NON-refundable. Please note, that you will find the property's contact details in the confirmation email that you will receive after completing your booking.


We would advise that you give consideration to taking out travel insurance.
Terms and Conditions

Our Terms and Conditions are for the benefit of all guests. As such we are receptive to your individual needs. Where these do not impact the pleasure of others we will seek to entertain your request.

Payments

All reservations must be paid in advance upon check in / arrival.

Check in and Check out

Our check in time is from 3pm. Check out is by 11am. Early or late check in / check outs can be requested and we will try to accommodate your requests however we can not guarantee this. 50% fee will be applied to earl check in / late check outs. By prior arrangement we are happy to store your luggage.

Reservations of more than 5 nights

If your reservation is for 5 nights or more we will need to collect a non-refundable deposit of 10%. We will follow up with you, and will courtesy hold your room for 14 days to await deposit.

Baggage Storage

In case you wish to leave Lima for a few days, to visit Machu Picchu or Paracas for example, and return for a stay with us we can store your baggage for a cost $10 USD per night (up to 2 x large bags). Prior arrangement will need to made and agreed and this service is subject to availability. Note that guests will need to sign a security declaration form.

Parking

We have 2 free parking spaces in front of the hotel, you will need to call in advance to reserve your parking. First come first served. There is a public car park across the street from us as well as on street parking subject to availability.

Breakfast

Monday to Saturday breakfast will be freshly prepared and served on the roof terrace from 7:00am until 10:00am. Sunday breakfast will be a slightly more relaxed affair with service running from 7.30am until 10.30am.

Rooms

We offer a range of room types Single Rooms, Twin Rooms, Twin Rooms with Balcony, Double Rooms, Queen Rooms with Balcony, King Room with Balcony and a Family Suite.

Children, Pets & Groups

We welcome well behaved children of all ages. Children the age of 10 or over will need their own rooms. Children under 10 can stay with the parents, we can not supply extra beds. We do offer a ‘pack and play’ for children under 2 years (arranged prior to arrival and subject to availability). We would suggest reserving our Family Suite which has 1 double queen sized bed and 2 bunk beds.

The combination of calming interior design, tranquility and ambience of Casa Cielo tends to render the accommodation unsuitable for groups (5 or more people) & parties. However, more discrete and intimate groups are invited to contact us and we will endeavour to accommodate your groups requirements.

No Smoking

Hotel Casa Cielo is a No Smoking Hotel – this means no smoking in the rooms, on the balconies (if your room has one), the terrace, or any of our public areas. A penalty fine of $50 USD will be applied.

Government Tax

All rates are expressed in American dollars and include buffet breakfast and services. The General Sales Tax (IGV) of 18% is not included. This tax applies to Peruvians or foreign visitors staying 60 days or more in Peru. Peruvians who reside outside of Peru and foreign visitors staying 59 days or less may recover this tax by presenting the Andean Migration Card (TAM) stamped by Customs when checking in. Additionally, they must present their original passport with the respective Customs stamp and, for Peruvians who reside out of the country, the corresponding visa that evidences such residency. If you have a valid Tarjeta Andina and bring a friend to stay in your room, and they are Peruvian, there will be a charge of 9% on the room accordingly.