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Property Information

Concrete floors, simple, comfortable amenities and rooms to fit every budget. The Pension Santa Elena is located in the center of Santa Elena, Monteverde, offering the traveler a casual, cool place to sleep, play and explore the Monteverde cloud forest. Pension Santa Elena serves as a gathering place for residents and visitors alike. We are a family friendly hotel. Children under 7 stay free. For more information contact the hotel.
Our Mission – “Exceed our guests expectations of a travelers hotel by providing outstanding customer service and dependable information. We commit resources and time to preserving the values and traditions of our communities.” Pure Life – Pure Hospitality.


Address 1: Contiguo al Banco Nacional

City: Monteverde - Puntarenas

Postal Code: 60109

Contact Name: randal smith

Phone: 011 506 2645 5051 / 011 506 2645 6240

Email: hola@pensionsantaelena.com

Amenities
  • Baggage storage
  • Concierge desk
  • Fax services
  • Lounge
  • Printer
  • Safe deposit boxes at front desk
  • WiFi Everywhere
  • Family Friendly
  • Kids Under 7 Stay Free

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 12:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies:
We do not ask for a credit card deposit for your reservation. Be courteous, if you need to change or cancel your reservation please notify us by email or telephone within 24 hours so we have an opportunity to rent the room to another traveler. If you have any transportation questions we would be happy to share our expertise.  WE WILL HOLD YOUR RESERVATION UNTIL 4:00 PM THE DAY OF YOUR ARRIVAL. NEED EXTRA TIME?  NO PROBLEM, JUST EMAIL OR CALL US WITH THE TIME YOU EXPECT TO ARRIVE. We are a kid friendly hotel. Children under 7 stay for free.  For more information contact the hotel 

Check out is 10 AM. If you need extra time talk with someone at the front desk. Visitors need to check in at the front desk. Unregistered guests are not allowed in your room after 9pm. We love your friendly, flea free, furry friends.  We require a $25 deposit in case of accidents.  Smoking is not allowed in the rooms or common areas. We do have a smoking zone. Quiet time is 10 PM, please be considerate of your neighbors
Terms and Conditions

All prices includes taxes, breakfast, coffee/tea all day and Wifi everywhere 
Check out is 10 am. If you need extra time, no problem, talk with an associate at the front desk. 
Visitors need to check in at the front desk. Unregistered guests are not allowed in your room after 9pm. 
We love your friendly, flea free, furry friends.  We require a $25 pet deposit in case of accidents 
There is no smoking in the rooms or common areas. We do have a smoking zone.
Quiet time is 10 pm please be considerate of your neighbors
We are a Family Friendly hotel. Children under 7 stay free.  For more information contact the hotel 
We offer free secured parking
Our hotel meets the Americans with Disabilities Act. If you need assistance please contact us by email or phone
We will NEVER sell or give your personal information to anyone. We might on occasion invite you to help us improve our service or send a big "Thank you" email