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Property Information

Located city center Monteverde, Pension Santa Elena is the perfect locale for a casual, cool nest to play and explore the Monteverde Cloud Forest. The Pension is a relaxed, family-friendly, and wallet-friendly hotel that serves as the community gathering place for residents and visitors alike.

What’s the point of blowing your budget on a hotel room if you can’t enjoy the destination or give back to the community once you get there? We have a simple philosophy: Remarkable customer service should never be determined by the size of your wallet. We maximize space and minimize waste, giving you everything you need and nothing you don’t. Free Wifi, gadget-friendly social areas, community kitchen, free breakfast, and free coffee and tea. We make it easy to stay connected and explore.

Our Mission “Exceed our guests expectations of a travelers hotel by providing outstanding customer service and dependable information. We commit resources and time to preserving the values and traditions of our communities.” Pure Life – Pure Hospitality.


Property Name: Pension Santa Elena

Street Address: Contiguo al Banco Nacional

City : Monteverde - Puntarenas

Postal Code : 60109

Contact Name: Ran Smith

Phone: +(506) 83617697 +(506) 26455051

Email: hola@pensionsantaelena.com

Amenities
  • Baggage storage
  • Concierge
  • Lounge
  • Printer
  • Shared kitchen

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 12:00 PM

Check-Out: 10:00 AM

Late Check-out Hour: 12:00 PM

Late Check-out Fees: $0.00

Late check-out (after 10:00 AM and before 12:00 PM) may result in a fee.

Property and Cancelation Policies :
We do not ask for a credit card deposit for your reservation. Be courteous, if you need to change or cancel your reservation please notify us by email or telephone within 24 hours so we have an opportunity to rent the room to another traveler. If you have any transportation questions we would be happy to share our expertise.  WE WILL HOLD YOUR RESERVATION UNTIL 4:00 PM THE DAY OF YOUR ARRIVAL. NEED EXTRA TIME?  NO PROBLEM, JUST EMAIL OR CALL US WITH THE TIME YOU EXPECT TO ARRIVE. We are a kid friendly hotel. Children under 7 stay for free.  For more information contact the hotel 

Check out is 10 AM. If you need extra time talk with someone at the front desk.Visitors need to check in at the front desk. Unregisteredguests are not allowed in your room after 9pm. We love your friendly, flea free, furry friends.  We require a $25 deposit in case of accidents.  Smoking is not allowed in the rooms or common areas. We do havea smoking zone. Quiet time is 10 PM, please be considerate of your neighbors
Terms and Conditions

All prices includes taxes, breakfast, coffee/tea all day and Wifi everywhere 
Check out is 10 am. If you need extra time, no problem, talk with an associate at the front desk. 
Visitors need to check in at the front desk. Unregistered guests are not allowed in your room after 9pm. 
We love your friendly, flea free, furry friends.  We require a $25 pet deposit in case of accidents 
There is no smoking in the rooms or common areas. We do have a smoking zone.
Quiet time is 10 pm please be considerate of your neighbors
We are a Family Friendly hotel. Children under 7 stay free.  For more information contact the hotel 
We offer free secured parking
Our hotel meets the Americans with Disabilities Act. If you need assistance please contact us by email or phone
We will NEVER sell or give your personal information to anyone. We might on occasion invite you to help us improve our service or send a big "Thank you" email 

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