Mundo Nuevo Eco Lodge

MUNDO NUEVO ECO LODGE AND TERMS AND CONDITIONS:

1- CANCELATION POLICY:
- Reservations can be canceled without charges up to 8 days before arrival ( 7am Colombian time)
- If cancellation is within 8 days before the day of the arrival day, 100% of the amount of the full booking will be charged ( + bank charges + Vat if the client does not send a copy of his passport and proof of the visa)
- If canceled on the same day of the arrival or in case of no-show, 100% will be charged ( + bank charges + Vat if the client does not send a copy of his passport and proof of visa)
- If the reservation exceeds the amount of 3.000.000 Pesos, we reserve the right to charge 50% of the amount at the time of the booking.
- If, for any reason your arrival date is delayed and you arrive one or more days later, you will be charge the first night(s).
- You will pay for your nights, meals and drinks at the end of your stay. ( 4% additional for bank charges if payment by credit card).
- 19% Vat is not included in the price ; if you are a foreigner with a Colombian tourist visa, with proof of visa, you will not be charged Vat. If you are a Colombian citizen or resident, the 19% Vat rate will be applied as required by the law.

2 - SEX TOURISM CHILD PROTECTION.
In accordance with law 679 of August 3, 2001, which establishes provisions to prevent and conteract exploitation, pornography and sexual tourism with minors and in accordance with the provisions of said law, all people must prevent, block , combat and report the exploitation, hosting, use, publication, dissemination of images, texts, documents, audiovisual files, improper use of global networks, or the establishment of telematic links of any kind related to pornographic material or allusive to sexual activities of minors.
In furtherance of the provisions of article 17, the hotel warns tourists that sexual exploitation and abuse of minors in the country are penalized and administratively sanctioned, in accordance with current laws.
All minors of age, without exeption, must present an identification document that proves the relationship with the accompanying adult(s). If they are not your parents, you must present a letter of authenticated authorization and copy of identity documents to carry out registration correspondent.
Likewise, and in order to comply with Resoluion 3840 of December  24 2009 and according to article 1 of law 1336 of July 21, 2009, the hotel adopted a model Code of Conduct, in order to prevent and prevent the sexual exploitation of boys ans girls and adolescants in tourism activity.All crimes will be reported to police authorities.

3- PERSONEL OBJECTS:
The hotel offers keys and lockers for guest use, however, the care of the personal items properties is the responsability of the owner. The hotel is not responsible for robber, kidnapping, robery, extortion or any personal injury that affects them, at check-in you are given a key for the room or locckers beeing responsability of the guest.

4- VISIT TO THE GUEST:
If you require a visit to the room, you must announce it at the hotel reception and present your identification document. If the visitor wishes to saty, they must make the payment or charge to the room at the corresponding rate.
The Guest is responsible for the use of the accomodation and the actions of his accomodation and the actions of his companions.

5- PRACTICE OF SPORTS AND RISK ACTIVITIES:
The practice of sports, extreme physical exercises that pose a risk to guests, implies that they have sufficient skills and knowlege, the Guest assume all responsability in the event they suffer any accident, damage or injury.
The hotel is therefore expressly exonerated from any responsibility for these reasons.
5.1. The guest must have an insurance policy against personal accident risks or some type of international or national insurance.

6- NOISE VOLUME:
The guest agrees not to play or listen music, failure to comply would result in cancellation of the stay, the reservation, as well as the guest, is directly responsible for paying the fine or penalty imposed by government entities for excessive noise. The guest will be responsible for all consuptions that correspond to you and that are made during your stay.

7- PET FRIENDLY:
Educated pets are accepted upon request at the time of the booking, however there is an additional charge.

8- ILLICIT TRAFFINCKING OF FAUNA AND FLORA AND SPECIAL PROVISIONS: 
In accordance with national regulations (Law 17 of 1981), the hotel prevents commercialization and illegal traffic use of flora, fauna and cultural property ( Law 397 of 1997). " Do not illegally market or traffic cultural property" Prevention and protection of National Heritage: Law 397 of 1997 , Decree 833 of 2002, Law 1185 of 2008, Law 63 of 1986, Law 1675 of July 2013. Law 1482 of 2011 " Crimes due to racism, discrimination or sexual orientation can generate sentences between 12 and 36 monthes in prison" Sentence T-282/11, agreement No.169 on indigenous and tribal peoples, 1989 Auto 004-009 " Protection of the fundamental rights of people and indigenous people displaced by armed conflict, Declared in sentence T-025/04.

9- SUBSTANCES:
Smoking is prohibited in the rooms and social areas (LAW 1335 2009 Ministery of protection Social ), is only allowed in designated areas. The entry of alcoholic beverages is prohibited. Drug use is illegal and prohibited on hotel premises. Failure to Any of the above events generates the automatic termination of the hosting contract without place for refunds. Possession of weapons is prohibited.

10- EXEMPTION OF LIABILITY FOR TRANSPORTATION.
MUNDO NUEVO MINCA SAS and/or Mundo Nuevo Eco Lodge is not responsible for the consequences or, in general, for the contracting with respect to transportation contracts acquired by the hotel's clients. This type of contracted services are the total responsbility of the client.
MUNDO NUEVO MINCA S.A.S and/or Mundo Nuevo Eco Lodge merely fullfill an informative role in this service, but is not part of the benefits that offers the hotel.
10-1 In any case MUNDO NUEVO MINCA S.A.S and/or Mundo Nuevo Eco Lodge is not esponsible for any damages or any type of inconvenience caused to, or to, vehicles owned by clients. Any type of responsability triggered by the vehicles falls exclusively on the owner.

-11: PROCESSING OF PERSONAL INFORMATION AND DATA AND PURPOSE OF THE SAME.
Mundo Nuevo Minca Sas, carries out procedures from its different are as that involve the collection, storage and processing of personal information of both clients and supliers and employees, which is carried out strictly and at all times, under principles of legality, purpose, freedom, veracity, quality, transparency, restricted access, security and confidentiality in terms of article 4 of law 1581 of 2012, in addition to adjusting to what is stated in the Personal Information treatment policies adopted by the company.

- 12. HOTEL OBLIGATIONS
12.1. To guarantee the peacful use or enjoyment of the hotel for the entire duration of the contract.However, once a month, we have to cut the grass and therefore generate noise for a few hours. Possibly, some work which may generate noise from 8.30 am to 2 pm.
In February, cicadas reproduce, and this is unique, in Mundo Nuevo and generate a lot of natural decibels. Under no circumstances can Mundo Nuevo Eco Lodge be held responsible.Mundo Nuevo Minca Sas and/or Mundo Nuevo Eco Lodge cannot be held responsible in the event of a general power outage in the region or due to bad weather. 
12.2. Not to change the shape of the hotel or integrate its legitimate use, except in the case of urgent and essential repairs.
12.3. To inform the national police of Colombia or migration and TRA , upon entering the hotel of foreigners and national guest or as person registered by him, the same day of entry and exit in terms of Article 87. Repealed by art.76, National decree 834 of 2013 and article 5 of resolution No.700 of 2021.

-13. OBLIGATIONS OF THE GUEST:
13.1 To return the room in the same delivery conditions.
13.2 Not to sublease, transfer or assign this contract.
13.3.n To promptly communicate to the hotel any damage that may arise in the hotel facilities and services
13.4. It will be your responsability to take care of the hotel facilities that, due to your omission or negligence deteriorate, the cost of repair or replacement will be your responsability.

-14. TERMINATION OF THE CONTRACT:The accomodation contract ends:
A): Due to the expiration of the agreed fixed term.
B) Due to non compliance of any of the parties'obligations. The guest's non-compliance will not exonarate him from the full fee for the agreed term.
C) When the contract is concluded day by day, that is whenthe term of the hotel does not expressly appear on the hotel registration card guest in the hotel, the contract will be terminated at the expiration of the hotel day set according to the contract.
D) Whent he contract is for a specific period, it will end upon its expiration; in which case, the hotel will be able yo have the room. In case of early termination, the guest must pay the rate corresponding to the period agreed in this contract  (DEPARTURE IN ADVANCE), unless there is areasonable cause that, in the opinion of the hotel warrants early termination of the contract.

However, you can consult the hotel's terms and conditions at the following link: ,,,,,,,,*
With the reservation confirmation, the guest accepts these terms and conditions.In case of failure to comply with any of these commandments, your reservation may be canceled without any refund . To ensure a safe and confortable environment for everyone, we reserve the right to accept, decline , and , or eliminate any guest in circumstances affecting negatively to the stay of other visitors or violate our policies.
Again, if you need to make changes or require assistance, please call us at:+57 300 360 42 12 or contact us by mail : mundonuevominca@gmail.com

THANK YOU VERY MUCH FOR YOUR RESERVATION.
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I freely, expressly, unequivocally and informedly declare that I AUTHORIZE MUNDO NUEVO MINCA S.A.S., commercial company identified with NIT. 900.886.351-7; so that  in the terms of Law 1581 of 2012 and Decree 1337 of 2013, carry out the collection , storage, use, circulation, deletion, and in general, processing of personal data, including personal data. sensitive nature that I have provided voluntarily, so that said treatment is carried out exclusively for one or more of the following purposes and in accordance with the type or quality of owner that I hold ( Client or Supplier):° Manage the different quotes according to the service required by the client.° Sign contracts of a commercial nature if necessary with clients and suppliers.° Send any type of commercial information, mainly about the services offered, offers and promotions, provided that this has been previously authorized.° Carry out the necessary procedures for the negotiations and transactions that are carried out between the company and suppliers or clients, such as : subscriptions of contracts of temporary accomodation, supply or provision of services. among others; Bank transactions and billing issuance.° Carry out all the necessary internal procedures related to the current commercial relationship, including credit and payment issues.° Carry out all the procedures related to employment contracting or as a sevice provider, as well as for affiliation to the social security system and other matters that arise by virtue of the current employment relationship.° Maintain information for feeding your own food in the company database archive.° Other purposes indicated in the Personal Data Processing Policy provided by the company.I declare that I have been informed in a cleaner and understandable manner of the rights that as the owner of the information cover me . such as knowing, updating and rectifying the data and documents supplied, as well as to request proof of this authorization, to request information about the use that has been given to my personal data, to file complaints with the Superintendence of Industry and Commerce for the improper use of my personal data and documents, to revoke this authorization or request the deletion of the personal data provided if you wish, and to access free of charge to them at any time. For the exercise of such rights or for the submission of any type of request related to the processing of personal data, MUNDO NUEVO MINCA S.A.S has arranged the following channels: go to the adress Via Antigua to Bonda KM 2.2, Corregimiento de Minca, Finca Las Mercedes, Vereda Curvalito, Santa Marta- Magdalena; or communicate through the telephone lines (+57) 300-360-42-12 or at email mundonuevominca@gmail.com .I declare that the information Processing Policies have been made available to me and within my knowledge. personnel adopted by MUNDO NUEVO MINCA S.A.S and that information provided by me is true, complete, accurate, up-to-date and verifiable.
Cordially,
Natural person or legal RepresentativeCE 746244

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In accordance with the provisions of article 5 of Decree 1377 of 2013 that regulates the LawStatutory 1581 of 2012, and taking into account that within the development and execution of the objectsocial of MUNDO NUEVO MINCA S.A.S., the collection and treatment ofpersonal information of our clients, and becomingIt is necessary to have your authorization as the owner of said information in the terms of article 9of Law 1581 of 2012 and article 5 of Decree 1337 of 2013, we respectfully request thatfill out the client registration and update form, as applicable, that isattached to this email.If you do not authorize the processing of your personal information, we ask you to contact thecompany for the purposes of providing additional information or proceeding with the deletion of yourinformation within our information systems, databases and files. The aboveIt can be done in person at the facilities of MUNDO NUEVO MINCA S.A.S., in thedirection Vía Antigua a Bonda KM 2.2, Corregimiento de Minca, Finca Las Mercedes, VeredaCurvalito, Santa Marta – Magdalena; through the telephone lines (+57) 300-360-42-12 or through the email mundonuevominca@gmail.com.If within thirty (30) business days, counted from the request for authorization tocontinue with the processing of the personal information already collected, the owner of the same has notcontacted MUNDO NUEVO S.A.S. To request the deletion of your information, the companymay continue processing the data contained in its databases for thedetermined purposes in each area or dependency in the terms of article 10 of the Decree1377 of 2013.-------------------------------------------------------------------------------------------