Santa Catalina Rentals (Las Hamacas) is located in the Heart of Santa Catalina, Panama. Surfing, Diving and fishing is just out the door. All units come with High Speed internet, kitchenettes, A/C, Hot Water & patio. Our property boast location, location,location. While being in the middle of everything we are set off the road in a quite peaceful setting.
Santa Catalina Rentals (Las Hamacas) Cancellation and Reservations Guarantee & Payment Policies.....
RESERVATIONS GUARANTEE AND PAYMENT TERMS:
50% of the total is required as a deposit at the time of booking for all non-holiday reservations.
50% of the total(the balance) will be charged at least 7 days prior to arrival.
Full payment is required at the time of booking for holiday reservations.
Holiday periods for 2018 and 2019 are as follows:
August 15, November 3-6, 10 & 28; December 8, December 20 -January 4, January Carnival , Easter, May 1
Full payment is required for reservations made less than 5 days in advance of arrival date.
Cancellation Policies......
NON-HOLIDAY CANCELLATION POLICY:
Cancellations received up to 15 days prior to arrival will be charged a $25 administration fee.
Cancellations received 14 – 8 days prior to arrival, will be charged 50% of the deposit.
Cancellations received with 7 days notice or less will be charged 100% of the deposit.
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If we are able to rebook your room you will only be charged for the nights we are unable to fill plus a $25 administration fee.
NO SHOWS will be charged 100% of the reserved stay. You are considered a ‘no-show’ if you have not checked in by 8pm or do not notify us by phone of your later arrival.
HOLIDAY CANCELLATION POLICY:
(November 1-10, December 19 - January 20, February 24-28, April 12-16 and May 1.)
Cancellations received 30 days prior to arrival will be charged a $25 administration fee but will receive the remainder of your deposit.
Cancellations received up to 21 days prior to arrival will be charged 50% of the deposit.
Cancellations received less than 21 days prior to arrival will be charged 100% of the deposit.
If we are able to rebook your room you will only be charged for the nights we were unable to fill plus a $25 administration fee.
NO SHOWS will be charged 100% of the reserved stay. You are considered a ‘no-show’ if you have not checked in by 9pm or do not notify us by phone of your later arrival.
CREDIT CARD CHARGING POLICIES:
We accept MasterCard and Visa.
We reserve the right to charge your card in the following instances:
• To guarantee your reservation (please see above).
• In the case of a No-Show (please see above).
• If any damage to or theft from your hotel room caused by you, your guests or your pets during your stay that is discovered after you have left.
• In the case of late cancellation or no show as per our cancellation policy (please see above)
• If you leave the hotel without settling your room bill.
• If your things are still in the room at 3pm and you have not made arrangements for a late checkout.
By providing us with your credit card, you agree to our cancellation policy and credit card charging policies.
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