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The launch of Swan Boutique Cruises on July 1, 2018 is laid foundation by the success of Swan Cruises with many years of experience in the tourism industry. Swan Boutique Cruises continuously improve and upgrade the services of Swan Cruises. Beside the purpose of sightseeing, Swan Boutique Cruises with numerous attractive activities such as kayaking, sunset party, squid fishing, cooking demonstration, spa are actually the best choice for any tourist when visiting Vietnam.


Property Name: Swan Boutique Cruises

Address 1: Hon Gai harbour

Address 2 : No.22, lane 44 Ham Tu Quan - Hoan Kiem - Hanoi

City : Halong - Quang Ninh

Postal Code : ​​01000-02000

Contact Name: Kristen Boutique Cruises

Phone: +84974001062

Email: info@swancruiseshalong.com

Amenities
  • Baggage storage
  • Room service
  • Welcome Drink
  • Private bathroom
  • Air conditioning
  • View
  • Clothes rack
  • Trash cans
  • Wardrobe or closet
  • Interconnecting room(s) available
  • Socket near the bed
  • Feather pillow
  • Toilet paper
  • Bidet
  • shower
  • Free toiletries
  • Slippers
  • Toilet
  • Toothbrush
  • Shampoo
  • Conditioner
  • Body soap

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 12:00

Check-Out: 12:00

Property and Cancellation Policies :

I. CANCELLATION POLICY: 



II. CANCELATION BY BAD WEATHER :  We reserve the right to cancel your booking under some unavoidable circumstances to guarantee the safety of tourists.Following policies will be applied for bad weather :  

a. If the cancellation is informed before guests leave Hanoi to Halong Bay( and guests have not used any service yet): 100%refund. 
b. If the cancellation is informed during the trip (guests have already used some services: transfer, lunch, day trip, hotels in Halong…): Only the actual fees of these services will be charged and we will refund whole remained amount. 
c. If the cancellation is informed before 8:00 a.m and the trip is cut down from 3 days/2 nights to 2 days/1 night. You have to pay for 2 days 1 night cruise 
d. If the cancellation is informed when ourguest already spent the first night and the 2nd day activities until 3:00-5:00 pm, 75% of package 3 days 2 nights will be charged 
The cancellation is announced ONLY by QuangNinh Local Port Authority and often in short notice of time. Therefore your understandings in these situations are highly appreciated. 
Terms and Conditions

1/ CHILDREN POLICY :  

- Children under 5 years old are FOC, ifsharing bed with adults- Children from 5 to 8 years old are charged50%, if sharing bed with adults
- Children from 9 to 11 years old are charged75%, sharing bed with adults
- Two children below 12 staying in a separatecabin will be charge 75% of the adult price. Children from 12 years older willbe charged the same as adults. 

2/ TRANSPORTATION:  Round-trip transfer by shuttle bus from Hanoicenter to Halong City is provided with a surcharge at the additional cost is 25USD/person/2 ways. 

3/ NOTES :  
a.      Itinerary and Program subject tochange when necessary or in bad weather conditions
b.     Advanced reservation is requiredwith full passenger details, including Full Name, Date of Birth, Nationality,Passport Number, Visa Expiry Date etc
c.      A valid passport is required uponcheck-in onboard.
d.     What to bring: Swimsuit, sunglasses, insect repellent.
e.      Special requests on food (diet orvegetarian) please inform us before departure.
f.       Surchargefor Xmas, New Year’s Day & Lunar New Year’s Day

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