The Gardens Hotel, named “The Prettiest Hotel in Key West” by The New York Time’s List, is quite simply the finest lodging establishment among Key West hotels. Rich in history and architecture, The Gardens Hotel estate houses 21 luxurious guest suites on over 1 acre of lush tropical gardens.
Address 1: 526 Angela Street
City : Key West
Postal Code : 33040
Contact Name : Jim Marquardt, GM
Phone : 305-294-2661
Email : RESERVATIONS@gardenshotel.com
- Baggage storage
- Concierge desk
- Gift shop
- Photo copying service
- Swimming pool
- Welcome Drink
- Wine Bar
- Pool Bar
- Luxurious linens
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Late Check-Out Hour:
Late Check-out Fees: 50%
Late check out (after 11:00 AM and before 3:00 PM) may result in a fee.
Property and Cancellation Policies :
Cancellation: Due to our small size, cancellations and changes made to arrival and departure dates affect us significantly. Therefore, we adhere to a strict policy. We require a 30 day prior notice on changes or cancellations, including early departures with the exception of Fantasy Fest and New Years Eve where we have a 60 day cancellation policy. Cancellations are issued less a $50.00 processing fee. Cancellations or changes within 30 days of your arrival date the deposit is non-refundable and any additional night if we are unable to re-book the room. For Fantasy Fest and New Years require 60 days. We advise vacation rental insurance. Other: Hurricane Policy. We cannot be responsible for delays, interruptions, cancellations or inconveniences in your trip due to weather. However if you have a confirmed reservation and you are due to arrive within 24 hours and an evacuation order due to a hurricane warning is in effect for Key West, you will receive a full refund or transfer any deposit to a future stay. If you have already arrived on the island and an evacuation order is placed you will receive a full refund for the unused portion or you can place it on hold for a return visit.
Terms and Conditions
Minimum Stay: Minimum stays may be required for special events, holidays, weekends, etc.
Smoking: Smoking is only allowed outdoors. We have a cleaning fee that begins at $200 for smoking inside any of our facilities and rooms. We also have a damage fee based on any damages.
Children & Pets: Please no children under 16. Pets: Cottages 1, 2 or 3 only. There is a charge of $50 per night. Pet must be less than 20 pounds and limited to dogs only. Pet must be on a leash at all times when on property. Pets are only allowed in the Garden Cottages area, pets are not allowed in the pool or anywhere on the Gardens Hotel property. Guest is responsible for any damages that may occur. Barking will not be tolerated and may be cause to be removed. Pets are not allowed to be left in rooms unattended. There is a charge of $50 per night per person for for more then 2 people in a room that can accommodate more than 2.
Parking: We offer secure parking within our gates for $25 per night per vehicle. We do not guarantee space on our lots as our lots are small and cannot accommodate large trucks, SUV's or vans. Here is a link for guests with larger vehicles in our City Parking Facilities: http://www.cityofkeywest-fl.gov/egov/apps/services/index.egov?view=detail;id=147. We are not responsible for any damages that may occur. Parking is at your own risk.
Check-In/Check-Out: Check-In time is 3 pm. Check-Out time is 11 am. For early arrivals and late departures we will store your luggage. If arriving after 10 pm you must confirm your arrival with the office. We will also need your cell number as well as your estimated arrival time and mode of travel if this has not already been provided.
Payment: We accept MasterCard, Visa and American Express and of course cash.
Deposits: Deposits are required at the time the reservation is made. Stays of 1 night will be charged in full, stays of 2 nights or longer require a 50% deposit. Our cancellation policy is very strict. Please read this policy.