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Contact Information

Additional Guests

Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
- We require a 50% deposit to confirm your reservation.
 
Brazilian Bank Deposits:
Bank: Itaú Unibanco S.A. (numero 341)
Name: Avila Schiaffino
Account Number: 23337-4
CNPJ: 23746691/0001-72
** Please send us a notification of your payment immediately to paraty@chillinnsuites.com.

** For bank transfers to our accounts in England (Nationwide Bank), or Argentina (SantanderRio) please request details via email.
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Property Information

Property Name: Chill Inn Eco Suites Paraty

Address 1: Rua do Bananal, Final S/N.

Address 2 : Ponte Branca

City : Paraty

Postal Code : 23970000

Contact Name: Guadalupe Iraci

Phone : +552433731302

Email : sofia@chillinnsuites.com

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 1:00 PM

Check-Out: 10:30 AM

Property and Cancellation Policies :
Cancellation Policy
50% deposit is required to confirm and guarantee reservations; the remainder is due on arrival at Chill Inn Eco-Suites.
Deposits are non-refundable for cancellations made 72 hours or less in advanced of your scheduled arrival time. It will remain under Chill Inn Eco-Suites ‘s discretion to refund deposits for booking changes made within the 72 hours period prior to arrival.
Only Chill Inn Eco-Suites manager can authorize and refund the deposits for cancellations; always discounting any expense derived from money transfers.
Packages and groups Cancellation Policy: For Group bookings over 10 people and Packages, cancellations can be done 30 days in advance with a 100% refund. For cancellations and changes with less than 30 days notice, the deposits will not be refunded. (for more details see point 4 in our Terms and Conditions).
Terms and Conditions

Terms & Conditions - Chill Inn Eco Suites Paraty

1. Currency Exchange Rate
We require payment on arrival. Please note that the actual total will be calculated by Chill Inn Eco-Suites in its local currency (Brazilian Reais R$), based on the currency exchange rate (if applicable) in effect at the time charging occurs.

2. Cancellation Policy
* 50% deposit is required to confirm and guarantee reservations; the remainder is due on arrival at Chill Inn Eco-Suites.
* Deposits are non-refundable for cancellations made 72 hours or less in advanced of your scheduled arrival time. It will remain under Chill Inn Eco-Suites ‘s discretion to refund deposits for booking changes made within the 72 hours period prior to arrival.
* Only Chill Inn Eco-Suites manager can authorize and refund the deposits for cancellations; always discounting any expense derived from money transfers.
* Packages and groups Cancellation Policy: For Group bookings over 10 people and Packages, cancellations can be done 30 days in advance with a 100% refund. For cancellations and changes with less than 30 days notice, the deposits will not be refunded. (for more details see point 6 in this terms)

3. Changes after arrival
For changes on bookings after arrival, the subsequent period of 72 hours will not be refunded.

4. No Shows
The bedrooms are held until midday of the day after the scheduled arrival time. After that time the reservations are automatically cancelled.
In the case of ‘no-show’, deposits will not be refunded and the minimum cancellation fee, equivalent to 3 nights, will be charged to the customer’s credit card, if the deposit was insufficient to cover this amount. Please note that any cancellations must be notified directly to Chill Inn Eco-Suites at least 72 hours in advance of your scheduled arrival time.

5. Hostel Packages & Group Bookings
* We require 50% to be paid in advance. If you book through a booking engine (i.e. 10% deposit) the difference to complete the 50% should be paid directly to the hostel.
* Cancellations for Packages or Groups over 10 People:  Cancellations can be done with 30 days notice or more with 100% refund. For cancellations with less than 30 days notice will not be refunded.
* Only Chill Inn Eco-Suites manager can authorize and refund the deposits for cancellations; always discounting any expense derived from money transfers.
* Bookings for Special Packages (like New Year, Carnival or other Special events and packages) must be for the whole period of the package, any booking that breaks into the Package dates will be automatically cancelled and the deposit amount not refunded. You will be immediately contacted about the payment from the whole package.

6. Over-bookings / Unforeseen Circumstances
In the event more guests arrive than can be accommodated due Chill Inn Eco-Suites overbooking or any unforeseen circumstances, and we are not unable to hold rooms consistent with booking room hold policy, we will attempt to accommodate guests, at its expense, at a comparable Chill Inn Eco-Suites in the area for the oversold night(s), and will pay for transportation to that place. In the event that we are unable to accommodate the guests and cannot find alternative accommodation the reservation will be cancelled and the deposits will be refunded.

7. Improvements
In our efforts to improve and upgrade our facilities to satisfy all our guests, Chill Inn Eco-Suites sometimes undergoes refurbishment work in some parts of the Pousada. We do our best to ensure guests will not be affected by the renovations but please beware of the latter possibility.

9. Prices
All prices are indicative and are subject to change without notice, and they will be verified in writing at the time of the booking confirmation.