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Situé au coeur du Pays-d’Enhaut, l’Ermitage vous accueille dans un cadre unique et authentique. Le temps semble s’être arrêté dans cette maison d'hôtes à l'atmosphère familiale et chaleureuse.​​Tout est fait main à l’aide de matériaux locaux. En poussant la porte, vous découvrirez la galerie du Cabinet de Curiosités Ambulant et ses trésors inédits réalisés par des artisans métiers d’art. Des pièces uniques et oeuvres d’artistes sont également exposées régulièrement dans le salon de thé et le restaurant.​​Le chef vous proposera des petits plats savoureux élaborés exclusivement avec des produits frais, de saison, provenant du potager de la maison et des fermes environnantes. ​L’Ermitage se réjouit de vous recevoir dans le respect d’une identité villageoise qui lui est chère.


Property Name: Ermitage Maison d'Hôtes, Château d'Oex

Street Address: Grand Rue 4

City : Château-d'Oex - Vaud

Postal Code : 1660

Contact Name: Sophie Labarraque

Phone: +41269242501

Email: info@ermitage-chateaudoex.ch

Amenities
  • Baggage storage
  • Elevator
  • Fitness center
  • Gift shop
  • Lounge
  • Smoke-free property

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 11:00

Late Check-out Hour: 14:00

Late Check-out Fees: 15%

Late check-out (after 11:00 and before 14:00) may result in a fee.

Property and Cancellation Policies :

Cancellation terms

Cancellation terms

All cancellations must be made in accordance with our cancellation policy.
  • Cancellation up to 48 hours before arrival: free of charge
  • Cancellation between 47 and 0 hours before arrival: we will charge 100% of the room rate for the first or next night of your originally booked stay.
  • Cancellation during Christmas, New Year and during the International Balloon Festival: 15 days before arrival 25%, 7 days before arrival 50%, 48 hours before arrival 100% of the room rate.
Reservations for 3 or more rooms
Cancellation of a confirmed reservation must be communicated in writing.

Cancellation penalties:
  • 30 days or more before arrival: no charge
  • 15 to 30 days before arrival: 50% of the cancelled rooms
  • 8 to 14 days prior to arrival: 75% of cancelled rooms
  • 0 to 7 days prior to arrival: 100% of rooms cancelled
Terms and Conditions

Pricing

All prices shown are per room per night. Prices are subject to Value Added Tax at the current rate of 3.7.% A visitors tax of CHF 3.00 per guest is levied by the Commune of Chateau d’Oex and will also be charged.Prices are subject to change without notice, however, your price is guaranteed once you receive a booking confirmation. 

Arrival and Departure

Hotel rooms are available from 3 p.m. on the day of arrival. Rooms must be vacated by 11 a.m. on the day of departure.

Identification

At check-in, guests will be required to provide a valid form of identification, either passport, driver’s license or identity card. 

Deposits and pre-payments

In the case of telephone, e-mail or Internet bookings, we reserve the right to record your credit card details in order to guarantee the booking. We do not charge bookings to your credit card. However, we reserve the right to verify your credit card 10 days prior to arrival and to authorise an amount. This authorisation does not mean that we charge an amount but we reserve a specific sum for our hotel. Once at the hotel, you can then decide whether you wish to pay using the credit card stated or with another card or in cash.

Credit cards 

We accept the following credit cards: VISA/MasterCard.In addition, you can also pay with cash (Swiss francs and euros at the house rate), by EC Direct, or TWINT

Cancellation terms

All cancellations must be made in accordance with our cancellation policy.
  • Cancellation up to 48 hours before arrival: free of charge
  • Cancellation between 47 and 0 hours before arrival: we will charge 100% of the room rate for the first or next night of your originally booked stay.
  • Cancellation during Christmas, New Year and during the International Balloon Festival: 15 days before arrival 25%, 7 days before arrival 50%, 48 hours before arrival 100% of the room rate.
Reservations for 3 or more rooms
Cancellation of a confirmed reservation must be communicated in writing.

Cancellation penalties:
  • 30 days or more before arrival: no charge
  • 15 to 30 days before arrival: 50% of the cancelled rooms
  • 8 to 14 days prior to arrival: 75% of cancelled rooms
  • 0 to 7 days prior to arrival: 100% of rooms cancelled

External booking channel

If you made your booking via an external booking channel, the cancellation can only be made via this platform. The terms and conditions of the platform apply.

Children

Children under the age of 5 can stay free of charge when sharing a room with two paying adults where a suitable room is available. Children from the ages of 5 to 16 will be charged a supplement per child per night for bed & breakfast. Availability of suitable rooms is limited and portable beds may need to be used where such accommodation is sought.

Pets

We are happy to accommodate pets (dogs only) given prior notice for a small supplement. We may charge a deposit which is refunded on departure providing there is no soiling or damage caused.

No smoking

The Ermitage has a strict no smoking policy. Smoking is not permitted in any of the rooms or anywhere else on the premises.

Parking

A limited number of parking spaces is available on the hotel premises.

Damages

You will be held liable to Ermitage for any damage or loss caused by you, your staff or guests, without the hotel having to prove fault. L’Ermitage does not assume liability for the theft or damage of any items brought into the hotel by guests, eventorganizers, participants, speakers or third parties

Applicable law and seat of jurisdiction

Swiss law will apply exclusively to reservation agreements including the ‘General terms and conditions of business’ and any supplementary agreements as well as any agreements concluded on the basis of these. The sole seat of jurisdiction for any disputes arising from these terms of business is Lausanne.

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