Property Name: Ermitage Maison d'Hôtes, Château d'Oex
Street Address: Grand Rue 4
City : Château-d'Oex - Vaud
Postal Code : 1660
Contact Name: Sophie Labarraque
Phone: +41269242500
Email: info@ermitage-chateaudoex.ch
Amenities
- Baggage storage
- Elevator
- Fitness center
- Lounge
- Baby safety gates
- Bar
- Board games / puzzles
- Books, DVDs, music for kids
- Bottled water
- Coffee Shop
- Daily Housekeeping
- Facilities for disabled guests
- Family rooms
- Fire extinguishers
- Garden
- Guest parking
- Guests can opt out of daily room cleaning
- Heating
- Internet
- Key card or motion-controlled electricity
- Library
- Massage
- Non-smoking rooms
- Outdoor furniture
- Playground
- Restaurant
- Sauna
- Smoke alarms
- Smoke-free property
- Sun deck
- Terrace
- Towels changed upon request
- Walking Tours
- Yoga
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 14:30
Check-Out: 11:00
Late Check-out Hour: 14:00
Late Check-out Fees: 15%
Late check-out (after 11:00 and before 14:00) may result in a fee.
Property and Cancelation Policies :
All cancellations must be made in accordance with our cancellation policy.
- Cancellation up to 48 hours before arrival: free of charge
- Cancellation between 47 and 0 hours before arrival: we will charge 100% of the room.
- Cancellation during Christmas, New Year and during the International Balloon Festival: 15 days before arrival 25%, 7 days before arrival 50%, 48 hours before arrival 100% of the room rate.
- 30 days or more before arrival: no charge
- 15 to 30 days before arrival: 50% of the cancelled rooms
- 8 to 14 days prior to arrival: 75% of cancelled rooms
- 0 to 7 days prior to arrival: 100% of rooms cancelled
Terms and Conditions
Rates
All prices shown are per room per night. Prices are subject to Value Added Tax at the current rate of 3.8.% A visitors tax of CHF 3.00 per guest is levied by the Commune of Chateau d’Oex and will also be charged.Prices are subject to change without notice, however, your price is guaranteed once you receive a booking confirmation.Arrival and Departure
Check-in schedule are from 2.30 pm to 6.30 pm. on the day of arrival. Outside these times, guests should contact the hotel by telephone on +41 26 924 25 00 or by e-mail at info@ermitage-chateaudoex.ch.Payment for the room is usually made at the time of check-in.
Rooms must be vacated by 11 a.m. on the day of departure. Late check-out is possible for a supplement of CHF 20.00 upon reservation.
Identification
At the check-in, guests will be required to provide a valid form of identification, either passport, driver’s license or identity card.Deposits and pre-payments
In the case of telephone, e-mail or Internet bookings, we reserve the right to record your credit card details in order to guarantee the booking. We do not charge bookings to your credit card. However, we reserve the right to verify your credit card 10 days prior to arrival and to authorise an amount. This authorisation does not mean that we charge an amount but we reserve a specific sum for our hotel. Once at the hotel, you can then decide whether you wish to pay using the credit card stated or with another card or in cash.Credit cards
We accept the following credit cards: VISA/MasterCard.In addition, you can also pay with cash (Swiss francs and euros at the house rate), by EC Direct, or TWINTExternal booking channel
If you made your booking via an external booking channel, the cancellation can only be made via this platform. The terms and conditions of the platform apply.Children
Children up to the age 3 inclusive stay free of charge if they sleep in an available cotExtra bed for CHF 30.-per person and per night