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Property Information

Property Name: Kaia Hotel

Address 1: Valladolid N24-72 y Julio Zaldumbide

City : Quito - Pichincha

Postal Code : 170525

Contact Name: Ana Paez

Phone: +59322907091

Email: hello@kaiahotel.com

Amenities
  • Baggage storage
  • Gift shop
  • Laundry service
  • Room service
  • Desayuno a la habitación
  • Servicio de WIFI
  • Room Service

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 14:00

Check-Out: 12:00

Property and Cancellation Policies :
Confirmed Reservations can be cancelled until 72 hours before check in.  After this time, the hotel will proceed with the total reservation charges plus taxes.

Terms and Conditions

Taxes and Rates: 12% VAT, 10% service &  TST $ 1.50 (for room per night)

Services: Wifi – Clock - AM-FM  Radio- Satelite LED TV –  Basic Amenities kit – Hair dryer – 

 Pets: We are Pet Friendly; If you bring your pet, there is an additional $10 fee  per pet

Check in & Check Out: 

  • Check-in: 15:00 hrs. 
  • Check out: 12: 00hrs. 
  • Early Check in: Subject to availability; 2 hours before could be free – 3 or more hours 50% per night.
  • Late Check Out: Subject to availability; Until 2 p.m. could be free – Between 2 -6 p.m. a 50% of the room rate will apply – After 6 p.m. the 100% rate will apply. 

Additional Passengers Policies:

Children:
  For children under 12 years old sharing room with 2 adults,  a $10.00 (+ taxes) fee applies,  breakfast is included in the rate. Maximum 1 children per room. Subject to availability. 

Adults: 
Triple rooms available, a $20.00 (+ taxes) fee applies, breakfast is included in the rate. 

Rules of the hotel: 
  • You can’t consume any illegal substance in the hotel area. 
  • You can’t smoke inside the room, the penalty fee for performing this act is $ 200.
  • Only the passengers registered in the reservation can use the hotel installations. If there is an additional guest, he/she will have to register in Front Desk and a charge of $20 will apply. 
  • Respect the hotel installations avoiding unwise and disrespectful acts.
  • Don’t forget to give back the room key when you leave the hotel.
  • If you lose your room key,  we wiil do an addicional charge of $6 in the final of the stay.