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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
We ask for a 50% deposit in order to confirm your reservation. 
The deposit is made by bank wire transfer. 
The property will contact you in order to provide our bank info. 
Property Information

Guesthouse Bianca is one of the only places in all of Rio de Janeiro from which you can enjoy a true bohemian neighborhood, the bustling city center, the infamous viewpoints, and the non stop Lapa's nightlife - all from the luxury of a private home surrounded by a tropical garden.  The newly renovated home was built in 1932 and is located on a quiet residential street in the heart of Santa Teresa, considered by many to be the most charming cultural and historical neighborhood in all of Rio.  Guests are only a 5 minute walk to countless restaurants, bars, shops, bus and tram stops, and just a 10 minute walk to Rio’s ever expanding metro system. The three rooms are exquisitely appointed and furnished, two of which boast stunning views of the Bay of Guanabara and Sugar Loaf.  The guest entrance is through the lush garden, where you can find mango, coconut and goiaba trees, bromeliads, orchids, not to mention countless tropical birds and the occasional monkey. All of the rooms have elegant private bathrooms, inlaid hardwood floors, air conditioning, ceiling fans, and free wireless Internet. All bedrooms are located on the second floor. Access by stairs only. 
Guesthouse Bianca’s gracious host, Guido, is a native Cariocan and has lived in Rio all his life.  He speaks English, French and Italian and is always available to give tips on Rio.


Property Name: Guesthouse Bianca

Street Address: Rua Murtinho Nobre, 35

City : Santa Teresa - Rio de Janeiro

Postal Code : 20241-050

Contact Name: Guido Sant Anna

Phone: +5521 98666-8004 WhatsApp

Email: guido@guesthousebianca.com

Amenities
  • Baggage storage
  • Lounge
  • Air conditioning
  • Bottled water
  • Breakfast, free
  • CCTV in common areas
  • CCTV outside property
  • Contactless check-in / check-out
  • Daily Housekeeping
  • Express check-in / check-out
  • Garden
  • Guest accommodations disinfected between stays
  • Internet
  • Key card or motion-controlled electricity
  • Linens, towels, laundry washed per local authority guidelines
  • No Children Allowed
  • Non-smoking rooms
  • Pool / Beach towels
  • Private check-in / check-out
  • Refillable water stations
  • Safety deposit box
  • Single-use plastics removed
  • Smoke-free property
  • Terrace
  • Towels changed upon request
  • Vending machine (drinks)

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 12:00 PM

Late Check-out Hour: 8:00 PM

Late Check-out Fees: 20%

Late check-out (after 12:00 PM and before 8:00 PM) may result in a fee.

Property and Cancelation Policies :
We require 50% deposit for all bookings

Booking Cancellation Policy** —
 All room reservations must be canceled or changed a minimum of 15 days in advance of your arrival date; 
                                                      There are no cancellations or changes (early departure or less room nights) 14 days or less of your arrival date. 

For Cancellations made 15 days or more of your arrival we will refund your payment less bank charges. 
Within 14 days of your arrival there are no cancellations or changes for special bookings as your deposit is non-refundable.  

** For special holidays or events (Christmas, New Years, Carnival, bookings of two (2) or more rooms or stays of seven (7) or more nights), please review our special cancellation policy. 

Special Booking Cancellation Policy —
 Applies to Christmas, New Years, Carnival, international events, bookings of two (2) or more rooms or stays of seven (7) or more nights. 
  
For Cancellations made 31 days or more of your arrival we will refund your payment less bank charges. 
Within 30 days of your arrival there are no cancellations or changes for special bookings as your deposit is non-refundable. 

No Show - No show is considered when the guest does not arrive on the expected arrival day. The room will be held until 12AM the following morning at which time the reservation will be considered as cancelled if no contact has been made by the guest and the full balance will be due.
Terms and Conditions

Reservation deposit In order to confirm your reservation, we require 50% payment for all bookings. After reserving your room you will receive a follow-up email from us with detailed instructions on how to submit the 50% payment of your stay.
50% Payment is due within 2 days of the initial room reservation by bank wire transfer.

Arrival Time —
 We request your flight details or an arrival time here at Guesthouse Bianca at least 48 hours prior to your arrival in order to be ready to greet you at the Guesthouse and open the gate for you.   Please let us know if your estimated arrival time changes.   Guesthouse Bianca allows guest arrivals between the hours of 06:00 and 22:00.
 

Guest Names
 — We request the full names of ALL reserved guests at least 48 hours PRIOR to your arrival. 

Check-In / Check-Out Policy — Check-In time is 14:00. Check-Out time is 12:00 (noon).   Early Check-In is available if your room is not occupied from the night prior.  In order to guarantee Early Check-in and Breakfast on the arrival date for 50% of the daily rate please contact the property in order to check availability.   Late Check-out is available if your room is not occupied that night for 20% of the daily rate.   Otherwise we will take care of your luggage while you seize the day until Check-in or Check-out time.   We have Check-ins&out between the hours of 06:00 and 22:00.    All guests who have checked out must vacate Guesthouse Bianca by 20:00 on their departure day. 

Room Rates & Currency — Prices are quoted in Brazilian Reais for single or double occupancy and payment in cash.  An additional bed is plus 25% per night and can be added to either the Master Suite or to the Mango Tree room.  Prices includes breakfast, wi-fi and all taxes.

Payment — We accept only cash or bank transfer as payment for your stay.  Payment is accepted in Brazilian Reals (BRL - local currency).

Breakfast 
 Breakfast is served on the veranda by the garden or in our dining room from 8:00 to 10:00AM.

Room Cleaning — Bedrooms are cleaned daily between 11:00AM and 2:00PM.

Sheets and Towels   Please take care to remove sunscreen and make-up with soap and water before using white sheets and towels. - sunscreen and make-up can leave permanent stains on the linens.   This Guesthouse has made it a priority to help preserve our natural resources. Reusing towels helps the environment by allowing us to eliminate the disposal of thousands of gallons of detergent in the water each year. If you want to use your towel more than once, please hang them on the towel hanger. If not, please leave them on the sink. We appreciate your support on this program.

Minimum Stay  —  A 2-nights minimum stay is required unless this is New Years or Carnival where a 3 or 4 nights stay is required.

Children Policy — Only guests 12 years old and older. 

Stairs — Santa Teresa is built on a hill and Guesthouse Bianca has great views because it is located on the top of a mountain.  All 3 bedrooms are located on the second floor, access to the second floor by stairs. 
                If you have a mobility issue, Guesthouse Bianca is not ideal.
 

Smoking —
 Smoking is allowed only at our outdoor areas (except at the breakfast area).
 

Guests —
 No outside guests are allowed.
 

Pets  Please beware we have one friendly dog on the premises. No guest pets are allowed. 

Keys — One set of keys is provided for each room.
              I
f the keys are lost, a charge of R$100 (BRL) will be placed on your guest statement for replacement, no exceptions.

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