Please kindly familiarise yourself with our brand new reservation process.
Select your camping pod, choose your desired dates, then securely enter your contact and payment details (please make sure your details are correct as they will be used later in the process) and complete your reservation.
We look forward to welcoming you to the all new Orchard Hideaways
The Orchard Hideaways Team
Property Name: Orchard Hideaways
Address 1: Orchard Hideaways, Redhills Lane, Penrith, Cumbria,
City : CA110DT - Cumbria
Contact Name: Andy Murray-Jones
- Toilet and shower block
- Full site WiFi
- Children's play area
- Disposable BBQ points
- Disabled Access
- Washing up facilities
- Secure bicycle storage
- Pet friendly
- Communal area
- On site parking
- Secure Lockers
- Vending machine
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 3:00 PM
Check-Out: 10:00 AM
Property and Cancellation Policies :
The guest will have free cancellation up until six weeks prior to arrival. If they cancel within the six weeks prior to arrival the guest will be charged 100% of the reservation (we will honour any reservation cancelations due to covid related lockdowns by allowing you to move your reservation to a later date)
Terms and Conditions
Booking conditionsWhen you wish to make a booking, you will complete the online booking process either directly on our website, or through one of our third-party booking providers. Once your booking has been accepted, you will receive a booking confirmation from us directly. Until such time as the booking confirmation is issued the booking is not complete.By making a booking request you warrant that you have the authority of all persons in your party to book on their behalf, you accept these terms and conditions and agree that you will indemnify Orchard Hideaways against all loss and damage arising directly or indirectly from any act or default by yourself or any person or animal accompanying you.You must be over 18 years old to make a booking and to stay on-site without other adults.We will try to ensure that all facilities connected to the site are available to you during your stay. If services and facilities are not available due to circumstances beyond our control no liability will attach to us and you will not be entitled to a refund.You will not be refunded in the event that some members of your party fail to arrive or you decide to leave the site early.We reserve the right to terminate your permission to stay on-site immediately in the event that you or those in your party are in breach of these terms and conditions or are in breach of Park Rules. In the event that permission to stay is terminated as a result of such breach, you will not be refunded.
FeesPayment will be automatically taken in full six weeks before your arrival.In the event that you fail to make payment of the balance as indicated above, your booking will be canceled.
Other terms and conditions and park rulesOur new key code system means that you are able to arrive at your leisure after 3 pm on the date of arrival and must be vacated by 10 am on the date of departure. All late arrivals are kindly asked to please respect our quiet hours from 11 pm.The basic price of your booking entitles you to hire a camping pod and locate one car. Each collection includes either two or three guests. Additional guests and optional extras are charged once your booking has been confirmed. Details will be included within the booking confirmation. Please see our website for current charges or contact us.In the event that you decide that you wish to stay beyond booked dates, we cannot guarantee that this will be possible nor can we guarantee that the same pod will be available.The number of people occupying each pod must not exceed the number stated in the booking form.All of our pods are dog friendly, please ensure that you book this as an optional extra through your booking confirmation.Personal belongings are your responsibility and we will not be liable for any personal belonging lost/damaged during your stay.Any damages or losses must be paid for before departure.
Dogs and Other AnimalsOrchard Hideaways is dog friendly and all pets are allowed to stay in any of our pods. These must be booked and paid for as an extra to your booking, through the confirmation email. If circumstances justify it, the consent can be revoked at any time. Breeds subject to the ‘Dangerous Dogs Act 1991’ are not permitted at all.Dogs must be kept under proper control on a short lead so as not to be a nuisance to or frighten other users of the park.Pet owners are required to clean up after their pets.Do not leave your dog unattended at any time.Please exercise your dog away from other pods and be respectful of other visitors to our site.
Holiday Behaviour StandardsOccupiers are reminded that they are responsible for the conduct of their guests and family.We expect the following standards of behaviour:To act in a courteous and considerate manner towards us, our staff and other guests.You further agree that you will not:
- Commit any criminal offence at the park or undertake any criminal activity.
- Commit acts of vandalism or nuisance. Keep or carry any firearm or any other weapon on the park.
- Use any unlawful drugs.
- Create any undue noise or disturbance.