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It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Bank Account name : REFUGE OUT OF THE CITY
30 Allées de Tourny
Domiciliation : Charente Périgord
Devise : EUR
IBAN : FR76 1240 6001 2480 0124 3935 457 

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Property Information

Refuge Out Of the City (ROC) is a 20 hectare oasis, a true paradise, located  right in the hearth of the Vallée d’Ossau within Pyrénnées’ National Park (Nouvelle Aquitaine), in which stands many wonderful XVIIth century buildings.ROC offers various types of accommodations on a single site and helps bring together a community that shares an interest for nature and outdoor activities, in an exceptionally well preserved environment, where the feeling of well-being is omnipresent.Whether you are a traveller on a quest for adventure or a family looking for calm, fresh air and discoveries, ROC will satisfy your desires. You will feel right at home.

Property Name: Refuge Out of the City

Address 1: Arudy

City : Arudy - Aquitaine

Postal Code : 64260

Contact Name: Célia Iturralde

Phone: +(33) 6 81 63 51 57


  • Audio / Visual equipment rental
  • Baggage storage
  • Concierge desk
  • Laundry service

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 4:00 PM

Check-Out: 10:00 AM

Property and Cancellation Policies :
Tourist tax :
5% of the amount of the booking.

A deposit check of 1500€ will be asked upon arrival.
Do not move the furniture.

Refuge Out of the City  30 Allée de Tourny– 33 000 Bordeaux – FranceSociété Civile Immobilière au capital de 1 000 euros - SIREN :  833 207 384

Refuge Out Of the City - payment & cancellation policy 

a) Payment
– Reservation more than 30 days before the stayDeposit: 30 % of the total amount is required for reservation. The payment of the balance is due 30 days before the stay.– Reservation less than 30 days before the stayThe total amount is due at the reservation.
b) Cancellation policy
– Cancellation more than 30 days before the stay: We keep 30% of the total amount
– Cancellation less than 30 days before the stay: We keep 100% of the total amount

Terms and Conditions

Taxe de séjour papersonne et par nuit : 0,50 € (gratuit pour les enfants - 18 ans) à payer en liquide le jour de l'arrivée 

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