GuestAccommodation Terms & Conditions

Reservations& Payments

You mustbe at least 18 years of age to book a room or stay alone in our hotel. If youare younger than 18, you must be accompanied by an adult family member. Pleaseobserve the maximum number of staying guests indicated in your booking and asposted in your room. Undeclared guests found will incur much higher charges. If youare booking a room for another person, you may still be liable for any damageor debt left by the person you booked. Onlyregistered guests may use the room you booked, or avail of hotel servicesreserved for hotel guests. You needto pay for at least 1 night to reserve a room. This is refundable, subject tocertain conditions stated below. We acceptelectronic payments by way of credit card, digital bank transfer, digitalwallet transfer, or other such means. We also accept over-the-counter paymentsin cash or check. Payments that require clearing must clear first before takingeffect. Please make allowance for bank and intermediary fees, which are on thepayer’s account.

Check-in& Check-out

Check-in time2-10 PM onlyCheck-outtime 12 PM at the latestYou haveto pay your room deposit before or upon check-in.For latecheckout, please inquire at the front desk at least 24 hours in advance,subject to your room’s availability.

Cancellations& Refunds

Cancellationmade at least 3 days before arrival date - full refundCancellationmade within 48hrs of arrival - 50% refundCancellationmade within 24 hours – no refund The hotelcannot be held liable for unavailability of your reserved room due toextraordinary situations, but we will do our best to provide you another roomin our hotel or another hotel or property.

InternetUsage

Coron haslimited internet bandwidth. Please use your Wi-Fi access with due considerationto others. Please go light on bandwidth-heavy streaming, video, or gamingsites. The hotelreserves the option to reduce your bandwidth to allow to allow other guests touse the internet.

Damage& Loss of Hotel Property

Anydamage or loss of articles will be charged to the guest, and will be debitedfrom his room deposit. Any amount in excess of his deposit must be paid forbefore leaving the hotel premises. 

Left-behindArticles

Any itemof value left behind by the guest will be put in the hotel storage. Themanagement will inform the guest about any left-behind item, but only if stillpossible. Items kept in storage for more than 7 days will be donated to charityor disposed. If youaccidentally left behind an item of value, please contact our front deskimmediately. Guest must pay in advance for shipping charges.

Smoking& Vaping

Smoking andvaping are not allowed in the rooms or in any part of the hotel premises,except at the designated smoking area.

Pets &Service Dogs

We do notaccept pets throughout the accommodation, except for service dogs, only for PWDguests booked in our PWD room.

Lost orDamaged Guest Belongings

The hotelwill not be liable for loss or damage to guest property, except if directlycaused by the hotel staff.Pleasekeep your valuables locked in your luggage or the room safe.

PersonalBelongings

Please keep your private orconfidential belongings inside your luggage.The room cleaner may handleor move belongings that are not in your luggage.If you exceed yourcheck-out time, in your absence, the hotel staff may pack your belongings inyour luggage and put them in the hotel storage, until you return.

DataPrivacy

We keep a record of yourbasic personal data solely for the purpose of keeping accounts and improvingour service. This data will be kept safe and confidential. No personal datawill be given or sold to others, or used in commercial advertisement.