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Nestled on the banks of the Osoyoos Lake, the Richter Pass Motor Inn promises a genuine Okanagan experience!

We’re central to everything Osoyoos has to offer, from golf and water sports to wining and dining. With flexible accommodations and a family-friendly atmosphere (plus some pretty unbeatable views) Richter Pass has everything you need for your visit to Canada’s best wine region.


Property Name: Richter Pass Motel

Address 1: 7506 Main St

Address 2 : Box 480

City : Osoyoos - British Columbia

Postal Code : V0H 1V0

Phone: 250-495-7229

Email: manager1@richterpass.com

Amenities
  • BBQ
  • WIFI
  • LAKEVIEW
  • PRIVATE BEACH
  • BEACH TOYS
  • FLOATIES
  • SANDY BEACH
  • CENTRAL LOCATION
  • FREE GUEST PARKING
  • AIR COMPRESSOR
  • PICNIC TABLES
  • FAMILY ORIENTED
  • 1 BDRM CONDOS
  • 2 BDRM CONDOS
  • KING SIZED BEDS
  • SWIMMING AREA
  • LAUNDRY
  • FULL KITCHENS

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 4:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :
CANCELLATION
The  Motel is not responsible for weather conditions, personal emergencies,or schedule changes.  Reservations must be cancelled 30 days , prior to your arrival date, in order to avoid a one (1) night fullroom cancellation fee.  If reservations are cancelled less than 30 days before the arrival date, your credit card may be c
harged the fullroom charge plus taxes. If you are staying more than one (1) night, only the first night and taxes will be charged.  If you cancel any reservation,you must obtain and save the cancellation number for your records. 


Terms and Conditions

RICHTER PASS HOTEL POLICIES: 

SMOKE FREE
For safety and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, synthetic products in our facility. 
 A Designated Smoking Area is provided outside and away from the building. Smoking inside the rooms will incur a charge as listed in the Additional charges.
 

GUARANTEED RESERVATIONS:
Direct Bookings - all reservations must be guaranteed with a valid major credit card. Guests must be 18 years and older. 
We accept Visa, Master Card, and American Express Card.  We charge one night on your credit card at the time you make your reservations as a deposit to guarantee your reservation.
 

CANCELLATION POLICY
July / August / September. Bookings made during these months have a cancellation policy of 30days. Reservations must be cancelled 30 days prior to your arrival date, in order to avoid a one (1) room night, plus tax cancellation fee. No amendments or cancellations inside the 30 days period. 
October – June.  Bookings made during these months have a cancellation policy of 48 hours. Reservations must be cancelled Forty-eight (48 hours), Motel time, prior to your arrival date, in order to avoid a one (1) room night, plus tax cancellation fee. 
No amendments or cancellations inside the 48 days period.
 

NO SHOW
Reservations will be held until 11:00 a.m. the morning following your scheduled arrival date.  If you have not checked in by that time, a NO-SHOW charge of one room night, plus tax will be charged to your credit card and the balance of your reservations will be cancelled. Richter Pass Hotel is not responsible for weather conditions, personal emergencies, or schedule changes.

EARLY CHECK-IN/PRE-REGISTRATION

We currently do not offer early check ins. CHECK IN IS 4PM
 
CHECK-IN REQUIREMENTS
Guests must be at least 18 years of age to check in at the Motel.  In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photoidentification (driver’s license, passport, etc.) at check-in.  A valid, signed, and pre-approved credit card in the name of the guest registration is also required.  It is your responsibility to fully understand the manner in which your bank processes pre-authorizations and charges to your credit/debit card.  Some banks hold pending authorizations for up to 30 business days.
 
DEPOSITS AND GUARANTEES
We take $300 pre-authorization at the check in. Pre-authorization is not a charge to your account, it is a hold on those funds.  Upon check-out it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank.
Generally, most banks release the hold within 3-5 days. 
 
GUEST REGISTRATION
We require valid contact information from the guest making the reservations including first and last name, address, phone number, email address and signature.  The names of all guests occupying the room must be registered. Information regarding your license plate is also gathered at check-in for security.

CHECK-OUT TIME:  Check out time is at 11:00 a.m.  Additional day charge, plus tax may apply for late checkout.
CHECK-IN TIME:      4:00 pm.


CHECK-OUT PROCEDURE

Check-out time is 11 a.m.  Please check-out with Front Desk so that housekeeping may begin cleaning your room as soon as possible. We are unable to accommodate late check outs due to Covid cleaning restrictions. A charge may apply for late check-out.
 
SPECIAL REQUESTS
We will make every effort to honor special requests such as a specific floor or room number, refrigerator/microwaves, etc. upon your arrival. All special requests are noted on reservations, and we will do our best to accommodate.   However, the availability of these items cannot be guaranteed in advance. 
  
PAYMENT
All reservations and registration must be guaranteed with a valid major credit card.  We accept Visa, Master Card, American Express.  Pursuant to credit card agreements, credit cards are not valid unless signed by the cardholder. 
Cash payment is welcomed with a signed and pre-authorized credit card.  All guests are required to present a valid major credit card and government issued photo identification even if guests are planning on paying in cash upon check-out.  Checks and foreign currency not accepted.
 
CHEQUES
We do not accept cheques.  
  
RESERVATION AND PAYMENT FOR GUESTS BY THIRD PARTIES
Generally, third party payment is not permitted.  In the case of paying for a family member if you will not be physically present at the Motel, we require prior completion and approval of a Credit Card Authorization form including a copy of your driver’s license and the front and back of your signed credit card.  You will be responsible for all damages and loss.  We reserve the right to refuse reservation at any time for any reason.
 

RESERVATION AND PAYMENT FOR GUESTS BY THIRD PARTY WEBSITE
All the bookings via third party website such as EXPEDIA or BOOKING.COM, the motel cannot make amendments or cancellations to these bookings. Please contact these website directly for any changes. We charge one night deposit when the reservations is made via these websites as as standard operating procedure. Guest must present the credit card at the check-in which was used to make the reservations on these websites along with a valid ID.
  
RIGHT TO REFUSE SERVICE
Richter Pass Hotel is privately owned and operated.  We reserve the right to refuse service to anyone for any reason that does not violate Federal laws.
Richter Pass will refuse service or evict a guest: for refusal or failure to pay for accommodations, is under the influence of alcohol, drugs, or any other intoxicating substance and acts in a disorderly fashion. 

QUIET HOURS
10:00 p.m. to 9 a.m.
If you become aware of a disruptive guest, please contact Front Desk staff immediately by phone or in person. Televisions, voices, or other devices must be always kept at a respectful low level. Doors should be opened and closed quietly.  No congregating or running in corridors.
 
VISITORS 
No visitors after 10:00 p.m. Visitors must notify Front Desk upon their arrival.  Visitors must be always accompanied by the registered guest. Visitors are not allowed to use guest amenities, as a registered guest, you are responsible for your visitor at all times.

CANCELLATION
The hotel is not responsible for weather conditions, personal emergencies, or schedule changes.  


NO SHOW CHARGES
July / August / September
Failure to check in on the scheduled arrival date for a reservation guaranteed with a credit card will result in a No-Show fee being charged to your credit card.  You will be charged the entire stay rate plus taxes.
 
October - June You will only be charged the first night, one (1) night’s full room rate plus taxes and the balance of the reservation will be cancelled.

MAXIMUM OCCUPANCY
Standard Room maximum occupancy is 2, deluxe room maximum occupancy is 4,and Family Room occupancy is 4-6. Additional guest charges may apply. 

ROOM KEYS
Room keys are issued to the registered guest(s).  No room keys will be issued to youth under 18 at any time.  I.D. is required if you have lost your key and require a duplicate.  Please return room keys to Front Desk at Check-out. 
 
HOUSEKEEPING/ROOM INSPECTION
Please note due to Covid restrictions, housekeeping will not be entering the rooms during your stay. For your convenience we have listed the housekeeping services below--         
Recycle & Garbage bins are located by the front office and at the bottom of the stairs in the Condo building. There are also 2 bins located in the parking lot. Please dispose all the empty trash in their respective bins provided.-        

If needed, you can drop off dirty towels and sheets in exchange for fresh ones outside the office between 9am-12.00pm.-         
Additional coffee, tea and sugar can be picked up from Reception between the normal business hours.

LOST & FOUND POLICY

The hotel assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately (250) 495-7229 and we will try to assist you in locating your lost item. 

FOUND ITEMS
The Hotel is not responsible for any item left behind by a guest. However, any item, with the exception of perishable items, left behind by our guests and found after departure by Housekeeping will be collected, logged in and kept in a secure location for collection by the owner for up to fourteen(14) days. Reasonable effort will be made to notify the guest that an item has found.  Perishable items, underwear, and miscellaneous toiletries are discarded.   
 
RETURN
We would be happy to return your lost items to you.  Your credit card will be charged packaging and postage, plus a $10.00 handling fee.  A separate receipt will be mailed to you.  Richter Pass s not responsible for any item lost or misdirected during shipment by the Postal Service. 

UNCLAIMED ITEMS/NO CONTACT
Lost & Found items are held for fourteen (14) days while we attempt to contact the guest.  If guest contact information is incorrect or cellphone mailbox is full and we are unable to contact the guest during the fourteen (14) day holding period, the unclaimed items are thrown away, given to local organizations, or disposed of accordingly by Richter Pass Hotel. 

ALCOHOL POLICY
Registered guests of legal age who choose to bring their own alcoholic beverages must consume those in their room.  Alcohol is not allowed in public areas. 


BICYCLES

Bicycles are not allowed in guest rooms. We do not offer bicycle storage.
 

PETS are not allowed
 at motel. 

IN CASE OF EMERGENCY OR FIRE
Please notify Front Desk in the event of a fire or other emergency.  A map that shows emergency exits can be found on the back of your room door and in the Guest Information Notebook located in each guest room.
 
FIRE SAFETY POLICY
The Motel is fully equipped with smoke detectors and emergency evacuation plans on the door of each guest room.  Please review this important information.

FREE Wi-Fi ACCESS
Access to our Wi-Fi is free for our registered guests.  The Wi-Fi access code is subject to change without notice.  Wi-Fi signals are subject to change without notice depending on the room’s location, the status of our Wi-Fi equipment, and interference from other local wireless signals. 
  

PARKING AT OWN RISK:
All vehicle must be listed on the registration at check-in.  We have allocated the parking bay according to the room numbers. Guests must park their vehicle at the designated parking bay.
One parking for registered guest is free.  Additional parking is charged $10 per night and is subject to availability. All vehicles are parked at the risk of the owner. 
The Hotel shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the Motel property.  If a vehicle is left in the Hotel parking lot after the guest has departed without the written consent of the Hotel, the Hotel reserves the right to have the vehicle towed at the owner’s expense.  No vehicle repairs on Hotel premises. 
 
DAMAGE AND/OR THEFT OF HOTEL PROPERTY
You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room, Hotel’s premises or property caused by you or any person in your party whether or not staying at the Hotel during your stay.  The Hotel reserves the right to retain your credit card and/or debit card details as presented at registration and charge or debit the credit /debit card. Should this damage come to light after the guest has departed, we reserve he right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Motel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc.  We will make every effort to rectify any damage internally prior to contracting specialists make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

DAMAGE DISCOVERED AFTER CHECK-OUT:
Guest Rooms found with waste and in complete disorder, and/or “trashed” will be subject to maintenance deep cleaning fee, administration fee and/or third party fees.
 
DAMAGE/REMOVAL OR TAMPERING WITH FIREDETECTION SYSTEMS/FIRE-FIGHTING EQUIPMENT
Richter Pass Hotel reserves the right to take action against any guest or visitor found to have tampered or interfered with smoke detectors in the room. Removal of smoke detectors from the room will incur a fee.

Additional Charges
Smoking/ vaping in rooms $300 
Pets - on ground floor only $20 (one time charge). (Pets are only allowed during off season and prior approval from Manager must be given).  
BBQ - free 
Lost Towel $10.00, Lost Hand Towel of Face Cloth $5.00
Carpet damage. Cleaning $95.00, replacement $250.00
Wall damage $150 to patch and paint one wall
Dishes not cleaned $30.00
Replacement dishes $2.00, glasses & coffee cups $1.50, pots & pans $15
Excess garbage not removed $30.00
Additional Parking $5.00 per day
TV replacement $300.00

Covid19 Policy: 
** During Covid-19 there will not be housekeeping during your stay. We will offer linen exchange. **

THIS PROPERTY IS PRIVATELY OWNED. WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE. WE ARE NOT RESPONSIBLE FOR INJURY OR ACCIDENTS TO GUESTS, OR LOSS OF MONEY OR VALUABLES. MANAGEMENT RESERVES THE RIGHT TO REASSIGN ROOMS AS MAY BE NECESSARY. ALL ROOMS ARE SUBJECT TO 16% TAX. WE OPERATE UNDER THE HOTEL KEEPER ACT.

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