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Our lovingly restored Grande Victorian Manor is located in the heart of beautiful Vancouver, near the City Hall.
Staying in a Victorian Manor is a great way to experience "home" as it is experienced by locals; wood frame, stained glass windows, heritage furniture and nice and quiet front and rear patios where you can relax at the end of a day spent visiting the city or working.
Enjoy majestic tree-lined streets and lovely flower gardens in one of Vancouver’s oldest heritage neighbourhoods: Mount Pleasant.
Our houses are within one block to major transportation including downtown, ferry and airport. In the same block, you can find a wide variety of restaurants, health spa, shopping mall, banks, coffee shops.

Property Name: Douglas Guest House

Address 1: 456 West 13th Ave

City : Vancouver - British Columbia

Postal Code : V5Y1W5

Contact Name: Claudia Chavez

Phone: 604-872-3060


  • Baggage storage
  • Room service

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 15:00

Check-Out: 11:00

Property and Cancellation Policies :
Douglas Guest House is a small property where every guest reservation made is important to us. Last-minute changes or cancellations significantly affect our business. Making a reservation at bed and breakfast is not the same as making a hotel reservation.
When you reserve a room, we agree to turn away all other requests for that room, and you agree to pay the rate quoted for the number of days you reserve it. A last-minute cancellation gives us little chance of re-booking a room. For this reason, we uphold a strict reservation and cancellation policies.

Reservations Policies:

  •  Guestroom guarantee: Douglas guest house requires a valid credit card to guarantee your reservation.
  •  Deposit: Please note to process your booking, we will preautorize your credit card for amount of CAD$1.00 per night bookeed.
  •  The credit cards we accept: Visa & MasterCard, please note, we charge in Canadian dollars and the responsibility for the exchange conversions is your credit card company.
  • Payments: The total amount of your bill will charge to the credit card that we have on file three days before the arrival date. If you wish to pay with a different card, you must contact us by phone: 1-604-872-3060 or by email and provide the new credit card number. If your credit card decline, we will send you an email to request the new credit card information if we don’t receive any information from you in the next 24 hrs., we reserve the right to cancel your reservation.•    Extra guest fee: Our base rate is for one or two guests; any extra guest will charge CA$20.00 per night. Any child older one year must pay the fee.
  • Reservation for another person: If somebody reserves a room for you or you book for somebody else, you must have to contact us by phone at 604-872-3060 or by email at
  • Taxes: We charge the total of 16% taxes (  Goods and Services Taxes (GST) - 5% and Hotel Room Taxes (HRT) - 11%).
Cancellation policies:
a) Regular reservations: Cancellations/modifications are allowed up to 3 days (72 hours) before the date of arrival. No fees will be charged, after which your reservation becomes non-refundable.
b) Prepaid: If you cancel more than 72 hrs. prior, we will refund the total amount paid in advance. To clarify, cancellations less than 72 hrs. from your day of arrival we will keep the total amount of your reservation.
d) Last minute: All reservations made 3 days before arrival date are non-refundable. You only have one hour after reservation made to modify. Please note in case of a no show, we will cancel your reservation. Strict check-in policies, please contact us for more information.
e).- Group cancellation: Reservations for thee o more rooms calls as reservation group,  the deposit and payments applies different Please contact us for more information.

Terms and Conditions


  • Early or late check-in: If you arrive in town before 3:00 PM: Feel free to   come earlier and drop off your luggage. If your room is ready, we will assist you with your check-in at the time of your arrival. Check-in Late is available with some restrictions; please contact us for more information
  • Parking  -We have 8 spots next door on the right side and two spots directly in front of Cambie Lodge. If you can’t find an available parking spot, you will find a map by the front door where we show you where there is street parking, as there is no street parking available in front of the house. Please note that while parking is free, it is limited to availability, and we don’t reserve parking places.Please note that while parking is free, it is limited to availability, and we don’t reserve parking places.
  •  Pets: Our house is not pet-friendly, if you require a service dog, please send us your dog certificated. We must have it for at least 24 hrs. before arrival.
  •  Smoking: Our property is smoking free, by Vancouver city Law, the smokers should be at least 7 meters away from all around the property.

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