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Property Information

Built in the Republic style of the 19th century, the restoration to this colonial house has been miraculous. A respectful nod to the city’s Caribbean roots and influential personalities throughout its history appear in design features and photographs. Vertical gardens, a rooftop Jacuzzi, plunge pool and restaurant make matters extra comfortable and special. 


Property Name: Santo Toribio Hotel Boutique

Address 1: San Diego Calle Segunda de Badillo No. 36-87 (Plaza Fernandez Madrid)

City : Cartagena de Indias - Bolivar

Postal Code : 130001

Contact Name: Jordy Manuel

Phone: +57 317 6566 352

Email: hotelsantotoribio@santosdepiedra.com.co

Amenities
  • Baggage storage
  • Concierge
  • Laundry service
  • Photocopying services
  • Printer
  • Room service
  • Safe deposit boxes at front desk
  • Swimming pool

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Late Check-out Hour: 4:00 AM

Late Check-out Fees: 50%

Late check-out (after 12:00 PM and before 4:00 AM) may result in a fee.

Property and Cancellation Policies :

BEST FLEXIBLE RATE 
Cancellation without penalty 3 days before the day of arrival 
Cancellation 2 days before arrival date, will incur in 1 night penalty charge
In case of no show the total amount of reservation will be charged.

LAST MINUTE POLICY

Cancellation without penalty 8 days before the day of arrival 
Cancellation 7 days before arrival date, will incur in 1 night penalty charge
In case of no show the total amount of reservation will be charged.

SPECIAL RATE
Non refundable
In case of no show the total amount of reservation will be charged.

EARLY BOOKING
Cancellation without penalty 15 days before the day of arrival 
Cancellation 14 days before arrival date, will incur in 1 night penalty charge
In case of no show the total amount of reservation will be charged.

NEW YEAR & HIGH SEASON (MIN STAY 4 NIGHTS)
New year & high season rate  is fully prepaid
Cancellation without penalty 30 days before the day of arrival 
Cancellation 29 days before arrival date, will incur in 100% penalty charge
No show is non refundable.
Terms and Conditions

We recommend our guest as precaution to prevent the spread ofCOVID-19 


Always take your biosafety kit with you (mask,antibacterial gel, etc). 

Wear a mask inside and out of the Hotel to protect yourself andothers. 

Practice the social distancing (at least two meters), avoidphysical greetings like handshakes, hugs and kisses.

Hands higiene, wash your hands with soap and water for at least 20seconds every 3 hours.

Use hand sanitizer after exchanging objects.

Avoid touching your eyes, nose and mouth until you can clean yourhands.

When coughing or sneezing, please cover your mouth and nose with atissue or your own bent elbow.

We suggest to our guests to allow housekeeping on a daily basis.


Cleaningprocedures and safety measure


We keep our staff informed and trained about all new cleaningprocedures and policies to prevent the spread of the COVID-19.

Due to our policies, the staff uses disposable gloves, facemasks, and implement social distancing measures.

Our anti-COVID-19 measurements will be advertised in guest roomsand public areas to remind guests and staff the self-care.

We implement symptom assessment measures, such as taking thetemperature and request the completion of a health status survey for guests andemployees, keeping confidentiality parameters, and legal informationmanagement.

Our staff is highly trained to clean and disinfect high-touchsurfaces in rooms and public areas, such as (but not limited to) doorknobs,handrails, remote control, light switches.

You will find hand sanitizer in high-traffic areas around thehotel to increase hand disinfection frequency for guests and staff.

The Hotel cleaning process includes aerate and ventilate roomsand public areas during and after.

All sheets are sanitized with a high-temperaturewash

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