Property Information
Property Name: Wave House - Surf Camp
Street Address: Jl. Subak Sari 100xx, Canggu, Bali, Indonesia
City : Canggu - Bali
Postal Code : 80361
Phone: +6281246902423
Email: info@wavehousebali.com
Amenities
- Baggage storage
- Fitness center
- Laundry service
- Swimming pool
- 24-hour check-in
- 24-hour front desk
- 24-hour security
- Air conditioning
- Airport shuttle
- Bar
- BBQ facilities
- Beach
- Beachfront
- Billiards / pool table
- Board games / puzzles
- Breakfast, free
- Daily Housekeeping
- Evening entertainment
- Fireplace, outdoor
- First aid kits
- Garden
- Guest parking
- Internet
- Lockers
- Massage
- Movie nights
- Non-smoking rooms
- Pool / Beach towels
- Refillable water stations
- Restaurant
- Safety deposit box
- Spa
- Sun deck
- Surfing lessons
- Tour Assistance
- Yoga
- Surf coaching every day, seven days a week, once a day
- Yoga / fitness trainings, six days a week
- Photo / video analysis after surf session, once a day
- Daily surf theory classes
- Recreation club access with fitness center
- Massage room
- Photos / videos from your surf
- Surf board rental included (intermediate level only)
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 14:00
Check-Out: 12:00
Late Check-out Hour: 19:00
Late Check-out Fees: 50%
Late check-out (after 12:00 and before 19:00) may result in a fee.
Property and Cancelation Policies :
CANCELLATIONS AND CHANGES OF THE BOOKING BY THE GUEST:
– Cancellation or changing booking is made less than 30 days prior to your arrival date is charged 20% of cancelled or changing dates.
– The Guest, who wants to cancel the booking, have an option to pass it over to another person, who fulfills the terms and conditions of the Wave House.
– If the Guest decides to cancel part or full booking after having checked in, the Camp will keep 50% of a total price of the cancelled nights considering the booking price they have in the confirmation email or invoice.
– Any add-ons, that were booked before the arrival, may be cancelled free of charge if the Camp won’t have had any expenses for booking them yet.
– The Guest can upgrade the room type without an administration fee by paying the difference of the room prices if the required rooms are available.
CANCELLATIONS AND CHANGES OF THE BOOKING BY THE COMPANY:
– The Wave House reserves the right to resign contract under extraordinary circumstances, if the booked service and/or arrangement can not be provided or in any other case, if we consider it to be a necessary measure. The Camp will be refund the booking value and and the price of any services you didn’t use.
Terms and Conditions
DETAILS OF SURF PACKAGE
- Surf coaching scheduled once a day, 7 days a week. If you’re willing to surf more – we will arrange second session per day for additional charge 400 000 IDR per session ~ $28 (second session will not include photo or video content and also the video review of it). You can book it daily in our front desk.
- Surf coaching scheduled once a day, 7 days a week. If you’re willing to surf more – we will arrange second session per day for additional charge 400 000 IDR per session ~ $28 (second session will not include photo or video content and also the video review of it). You can book it daily in our front desk.
- Additional activities are arranged daily, 6 times a week. Yoga – 3 times a week, surf fitness – 3 times a week.
- Ones a day we take surfing photos or video captures the best of the action for our daily surf report. We provides photo/video analysis to identify problems with your surfing technique, and suggest the solution. During the bad weather or a specific location of the surf spots we will not be able to make a photo or video content.
- Soft tops surfboards are included only for the duration of the lesson. Hardboards for upper-intermediate level are provided for the whole period of staying.
- Daily surf theory classes available every day by request.
- Recreation club – gym, tennis court, sauna and water park are in a 5-minute walk from the camp and it’s free for guests. Entrance cards to our partner – Finns Recreation Club must be booked in advance and their number is limited for each day.
- Freshly-prepared fruits and varied breakfast meals are waiting for you after the morning session every day from 7:00 am – 12:00 pm. We provide vegan and vegetarian options as well.
- Free airport transfer included from 7 nights stay. If you want to stay shorter and need transfer, you can book it via booking process. Extra charge apply – 200 000 IDR (~ $14) for one way per pick up / drop off~ $14
- Video and photos of your surf are free of charge and available soon after the session to be viewed and downloaded.
GENERAL:
– All guests should be at least 18 years old
– Late check-out is possible subject to availability in additional charge - 50% of the room rate (until 10 pm).
– Late check-out is possible subject to availability in additional charge - 50% of the room rate (until 10 pm).
BOOKING AND PAYMENT SYSTEM:
– All the prices for accommodation, surf lessons and surf camp services are the same as quoted on the booking page, all taxes are included.
– Our online booking system requires a 20% deposit of the total price of stay.
– The rest of the payment will be charged upon arrival in cash, credit card or bank transfer.
OTHER PAYMENTS:
– All the products and services purchased at the Wave House (bar, restaurant, spa, yoga, laundry service, etc.) should be paid prior to the check-out.
– Any other third party services (island tours and third-party activities, motorbike and car rentals) should be paid upfront in local currency (IDR).
TRANSPORT:
– We provide 1 (one) airport pick-up and 1 (one) drop-off free of charge only on the day of check-in/out with minimum 7 nights stay.
– If the period of stay is less than 7 nights or the Guests need and additional airport pick-up/drop off service, it can be provided at the price of 200 000 IDR (Areas available — Airport, Canggu, Seminyak, Kuta).
– Transfers from/to the airport can only be guaranteed if the flight details (flight number, flight arrival time, airlines) are sent to our reservation team at least 48 hours prior to arrival.
SURF POLICY:
– Surf sessions on the day of arrival are not included but can be available in additional charge.
– All necessary clothes for surfing (shorts and rush-guards) are provided.
– We highly recommend you to have insurance before your trip. Your insurance should cover surfing activities, medical treatment, emergency intervention, lost and damaged baggage, vehicle accidents (if you drive one)
– Surf session are held in any weather conditions. The rain is not a reason to cancel the class.
– If student don’t attend the surf session or can not keep on taking part in surf session for any reason (including physical, medical or any other conditions), the session is not postponed and the payment is not refunded.
– Due to certain public holidays or bad weather and swell conditions, the surf session might not be possible. The surf camp will try to organise an alternative time for surf session according to weather conditions but not guarantee it.
– The schedule of surf sessions is not fixed. Our surf sessions take place from 05:30 am until 07:00 pm. We do not provide surf session at time requested by guest. Starting time depends on the tidal water level, wind and swell in the ocean.
STATE OF HEALTH / PHYSICAL ABILITY:
– By making a booking, the Guest confirms that he/she is physically fit and has no conditions or injury that could be affected by surf activities. Swimming skills and physical ability are required to participate. We recommend to avoid surfing if you are pregnant or have breathing problems.
– Guests with disabilities (ed epilepsy) can not be admitted to surfing lessons.
LIABILITY:
– If the Guest loses or damages any of the Camp property, the price of the damage has to be compensated by the guest in accordance with the bill presented by the Camp.
– The Camp is not responsible for any accidents, health and legal issues that arise during your stay.
– The Camp is not responsible for any losses. The Guests should keep the valuables in the built-in safety box of their room.
– Due to Force Major, these include, but are not limited to: war, riots, government action, terrorism, fire,weather conditions and all similar events outside the company’s control, accommodation and activitiesmay need to be rescheduled or cancelled without compensation.
PRIVACY AND DATA USAGE:
– Your personal information required to make a booking is protected and used for completing your order only. We will not pass any of your personal details to the third parties.
– The Guests will be photographed and filmed during their surfing sessions and activities in the Camp. By making a booking the Guests agree that their photos and videos content may be used by the Wave House for advertising and marketing purposes on Facebook, Instagram and other media. The Guest may restrict or cancel this agreement at any time by sending an e-mail to the Camp administration.
DOCUMENTS:
– For most countries when travelling to Indonesia for tourism you can enter the country with a free visa for 30 days (make sure that your country is on the list here). You won’t be able to extend your stay beyond 30 days in Indonesia.
– If you want to stay in Indonesia for more than a month, you should apply for a visa before you travel, or get a visa valid for up to 30 days on arrival at a cost of $35 USD. You can extend this type of visa once for a maximum of 30 days by applying to an immigration office.– Passport must be valid for a min of 6 (six) months as from the date of arrival.
– An IDP (International Driving Permit) is required to be able to drive a car or a motorbike in Bali. The Guests are responsible for obtaining their IDP before traveling to Indonesia.
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