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Property Information

We are located in the heart of Antigua Guatemala, only 1.5 blocks from the Central Plaza.

El Carmen Hotel  is located in an old house from the 18th Century, which was then remodeled in 1969, and was then established as a hotel in 1990. Therefore each room has been adapted to keep the original structure of an old colonial house.

Property Name: El Carmen Hotel

Street Address: 3a. Avenida Norte No. 9

City : La Antigua Guatemala

Postal Code : 03001

Phone: +50278323851


  • Baggage storage
  • Foreign currency exchange
  • Laundry service
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Breakfast, free
  • Cashless payment accepted
  • Daily Housekeeping
  • Guest parking
  • Hygiene certification
  • Internet
  • Ironing Service
  • Non-smoking rooms
  • Property has wheelchair access
  • Restaurant
  • Terrace

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :
  • Reservations with flexible rate can be cancelled or modified 3 days prior to arrival on individual reservations and 7 days for groups.
  • If you cancel outside of this window, you don't show up or leave before your check out date, the total amount of the reservation will be charged and no refunds will be given.
  • Reservations on High Season or with a Non Refundable Rate cannot be cancelled or modified and don't have refunds.
  • There will be a 10% administrative fee on approved refunds. If your payment has been issued an invoice, an additional 22% of taxes cannot be refunded.
  • More into at
Terms and Conditions

  • For online reservations the hotel will charge the total of the reservation to the registered credit card prior to arrival.
  • All reservations must be paid in full at check in.
  • Each reservation includes parking for 1 car. Parking is located 3 blocks from the hotel.
  • The hotel reserves the rights to cancel reservations with invalid credit cards of no payment receipt.

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