Address 1: 17 rue d'Embarthe
Postal Code: 31000
Contact Name: La Petite Auberge de Saint-Sernin
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Property and Cancellation Policies:
The deposit is not refundable but a booking can be cancelled free of any other fee until the day before your arrival during reception time (on Thursday for Friday, for example).
After that, the rest of the amount due for the first night of your stay will be charged as cancellation fee or in case of no show.
Terms and Conditions
The reception is open from 10am to 12:30pm and from 2:30pm to 11pm.
Access to the rooms is only possible from 2:30pm but you can use the luggage room during reception time before that.
Payment must be made in cash or by bank card at check-in.
In both cases, a bank card is required as guarantee for the booking and guests may be required to show a photo identification and credit card with matching names upon check-in.
Please do mention your approximate arrival time and/or contact us if you are likely to arrive after 11pm as you'll need codes to get to your room when reception is closed.
Don't skip that step as you may otherwise have to spend the night outside of your room.
All rooms are NON smoking.
Animals are not accepted.
Booking on the Internet is not suitable for groups larger than 11 people traveling altogether. As such, even multiple reservations for less than 11 people but made under the same guest name/for a group of people traveling altogether and totalling more than 11 people won't be honored and canceled. In such cases, any prepaid deposit is not refundable. Please contact us directly to book for a group larger than 11 people.
For any other information on our terms and conditions, please message us or ask at the reception during your stay.