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Colonial. Culture. Cozy.
In the heart of the picturesque La Candelaria neighborhood, where baroque, art deco, and Spanish colonial styles converge, Masaya Bogotá emerges, nestled in the heart of this central area of the capital. In a traditional house brimming with history, we welcome you to a friendly, warm, and cozy space that stands out for its eclectic architecture and its contribution to the city's historical heritage. Masaya Bogotá invites you to immerse yourself in the best local experience, whether in a shared or private room, as you explore history and culture-filled tours, participate in both classical and urban art events, and discover the gastronomic treasures that this vibrant city has to offer. We are ready for you to live a unique experience!

Property Name: Masaya Bogotá

Street Address: Cra. 2 #12-48, La Candelaria, Bogotá

City : Bogotá - Distrito Capital de Santa Fe de Bogota

Postal Code : 111711

Phone: 3106092782

Email: bogota@masaya-experience.com

  • Baggage storage
  • Gift shop
  • Laundry service
  • Lounge
  • 24-hour check-in
  • 24-hour front desk
  • Airport shuttle
  • Bar
  • Bar crawls
  • Bike tours
  • Board games / puzzles
  • Bottled water
  • Cashless payment accepted
  • CCTV in common areas
  • CCTV outside property
  • Cleaning chemicals used are effective agaist COVID
  • Daily Housekeeping
  • Evening entertainment
  • Fire extinguishers
  • Fireplace
  • First aid kits
  • Guest accomodation cleaning can be cancelled
  • Guests can opt out of daily room cleaning
  • Happy hour
  • Internet
  • Invoices
  • Linens, towels, laundry washed per local authority guidelines
  • Live music / performance
  • Live sports events (broadcast)
  • Lockers
  • Non-smoking rooms
  • Prepared lunches
  • Refillable water stations
  • Restaurant
  • Shared kitchen
  • Shared lounge / TV area
  • Shuttle service
  • Smoke alarms
  • Smoke-free property
  • Snack bar
  • Taxi service
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • Walking Tours
  • Wine / Champagne
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 11:00

Late Check-out Hour: 16:00

Late Check-out Fees: 30%

Late check-out (after 11:00 and before 16:00) may result in a fee.

Property and Cancelation Policies :

Full Charge - Full Stay - If canceled within 2 days of arrival

Terms and Conditions

Taxes: Residents in Colombia must pay a VAT of 19% on the value of their stay. This value does not appear in the final rate of the reservation. Foreigners and non-residents in Colombia are exempt from VAT only if the purpose of their trip is:

  • To receive medical treatment.
  • Rest or engage in leisure activities as tourists.
  • To attend or participate in cultural, scientific, sports, conventions, or business events.
  • Tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the TP code with a validity of 90 days.
  • The loss or deterioration of keys has a cost of 25,000 COP.
  • The loss or deterioration of any element of the establishment will be charged according to its commercial value.
  • Maintain a moderate noise volume.
  • Enjoy our facilities responsibly.
  • All crimes will be reported to law enforcement authorities.
  • Those under 18 must be accompanied by a responsible adult.
  • Pets are accepted upon request at the time of booking. Additional charge.
  • Visits are allowed only in social areas until 10 p.m., upon request at the reception.
  • No smoking in rooms and social areas. It is only allowed in designated areas. Fine: 300,000 COP.
  • The entry of alcohol is prohibited. Fine: 300,000 COP.
  • The use of drugs is illegal and prohibited. Fine: 300,000 COP.
  • The possession of weapons is prohibited.
  • Exploitation, pornography, and sex tourism with children and adolescents are illegal (Law 1336 of 2009, Law 679 of 2001, Law 1236 of 2008).
  • Masaya is not responsible in case of loss/theft of your belongings or accidents that occur inside the property.
In case of breaching any of these commandments, your reservation may be canceled without any refund. To ensure a safe and comfortable environment for everyone, we reserve the right to accept, decline, and/or remove any guest in circumstances that negatively impact the stay of other visitors or violate our policies. Your understanding and cooperation are essential in maintaining a harmonious atmosphere for all. I authorize MASAYA OPERATIONS SAS to collect information and personal data provided for commercial purposes according to Law 1581 of 2012. The Masaya Experience policies and conditions can be consulted on our website www.masaya-experience.com.

By reading and proceeding with the reservation, you acknowledge that you have read and understood the terms and conditions outlined above. Your reservation is subject to these terms, and by confirming the booking, you agree to abide by the rules and policies set forth by Masaya. If you have any questions or concerns, please contact us before completing your reservation. Thank you for choosing Masaya for your stay.

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