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a large house with pillarsa building with palm trees and a beach in the background   
The Palms Hotel, as she has been named since 1993, originally was built as 2 separate homes as 820 and 822 White St. The 3 homes shown in the painting above by David Harrison Wright circa 1993, shows what was at one time, all owned by one of Key West’s Prominent Families – The Williams. The John Sherman Williams Residence at 820 White Street. Built around 1880, the beautiful mansions were spared no expense when built and furnished.  John Sherman Williams, A.K.A “Pappa Jack" (1852 – 1942) was born in Apalachicola, Florida, and migrated south to Key West at an early age. It was here in Key West that he met his wife, a local named Rosalie Susan Almeda (1856 – 1932)After they were married, he became a very successful young man and went on to earn a good living from several different career paths. He became a prosperous owner when he purchased and operated “Jack Wilson's Saloon" on the waterfront, just down the street from the busy “Curry & Son's” shipyard on Front and Simonton streets. The shipyard location would later become the Coca Cola building and now is the Key West Legal Rum Distillery. The property has quite a history itself. In the seventies and eighties, it served as a boarding house to many of Key West’s admirers. There have been many different names during these years including the Terrell Apartments in 1976, Vandegroaff Apartments in 1978, The Palms of Key West Guesthouse in 1982 and The Palms of Key West in 1988, and finally becoming The Palms Hotel in 1993.

Property Name: The Palms Hotel

Street Address: 820 White St

City : Key West, Florida - Florida

Postal Code : 33040

Phone: 3052943146


  • Baggage storage
  • Concierge
  • Swimming pool
  • Air conditioning
  • All rooms disinfected daily
  • Bicycle rental
  • Breakfast, Continental
  • Breakfast, free
  • Daily Housekeeping
  • Designated smoking area
  • Fire extinguishers
  • Food delivery
  • Guests can opt out of daily room cleaning
  • Internet
  • Non-smoking rooms
  • Outdoor furniture
  • Pool / Beach towels
  • Refillable water stations
  • Security alarm
  • Smoke alarms
  • Vending machine (drinks)
  • Vending machine (snacks)

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 12:00 PM

Late Check-out Fees: 0%

Late check-out (after 11:00 AM and before 12:00 PM) may result in a fee.

Property and Cancelation Policies :
1st Night Deposit 14 Day Regular Cancellation Policy

  • The guest will be charged a prepayment of 1st Night plus TAX after reservation. Guest can cancel up to 14 days prior to the Original Scheduled Arrival Date for a Cancellation Penalty Fee of $50.00. If guest cancels within 14 days prior to the Original Scheduled Arrival Date, the Deposit of the 1st night will be forfeited as a cancellation fee. Regular cancellation policy does not apply to special events. Promotional discounts (ILOVEKW, AAA/Senior, ILOVEPALMS and ILOVEM only) have the regular cancellation policy.

LTD Promotion Cancellation Policy:
  • The guest will be charged a prepayment of 100% after reservation. If the guest cancels at anytime, the  Deposit of 100% will be forfeited as a cancellation penalty fee.

Special Events Cancellation Policy:
  • The guest will be charged a prepayment of 100% after reservation. Guest can cancel up to 30 days prior to the Original Scheduled Arrival Date free of charge. If the guests cancels within 30 days prior to the Original Scheduled Arrival Date, the Deposit of 100% will be forfeited as a cancellation fee.
Special events with 30 Days Cancellation Policy:
Christmas (December 23rd to December 26th)
New Years (December 27th to January 1st)
Song Writers Fest (May 1st, 2024 to May 6th, 2024)
Fantasy Fest (October 18th, 2024 to October 27th, 2024)
Boat Races (November 3rd, 2024 to November 10, 2024)
Poker Run (November 5th, 2024 to November 11th, 2024)

  • Guests that have a confirmed reservation, but fail to appear on the schedule day of arrival and do not notify the hotel of the change in their plans, will be responsible for the full amount of their reservation

Terms and Conditions

Minimum check-in age is 21
Check-in time is 3pm. Check out time is 11am, late check-out of 12 pm (noon) can be requested the morning of your check-out day. If not approved there is a late check-out fee of $50 Non-Refundable every 30 minutes until 12 pm- after 12 pm the late check-out fee turns to $100 every 30 minutes Non-Refundable. If the guest has not checked out by 1:30 pm either an extra night will be charged to the card on file or the hotel has the right to remove the items from the room and store them in the front office in the meantime if the room is not available for the extra night.

Room service is upon Request daily from until 3 pm. 

If you arrive early, the front desk will be happy to store your luggage while you enjoy our pool or take a stroll around town. If you are going to be arriving after 10pm, please notify us by 9pm on your arrival date so we may make special arrangements for your arrival.

FOR REGULAR DAYS, the first-night room charges are required as a deposit to confirm your reservation.
FOR SPECIAL EVENTS, 100% of the room total charges are required as a deposit to confirm your reservation with a 30 day Cancellation Policy.

Kids are welcome, they can stay free before 10 years old.
No extra beds.

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