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Property Information

Spectacular Boutique Hotel located in Playa del Carmen, Quintana Roo. one street from 5th Avenue. The best facilities, quality and customer service for the most select travelers. Comfortable and spacious rooms with air conditioning and private bathroom with hot water. 24/7 reception, restaurant service, Rooftop and a magnificent terrace with a swimming pool with panoramic views of the city.


Property Name: Hotel Terrasse

Street Address: Av 10 entre calle 56 y 58. Colonia Colosio

City : Playa del Carmen - Quintana Roo

Postal Code : 77710

Phone: 529983505492

Email: reservations@terrasseplaya.com

Amenities
  • Elevator
  • Swimming pool
  • 24-hour front desk

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :

Cancellation without penalty up to 48 hours before 00:00 of the check-in date. Outside the free cancellation period, to cancel or in case of No Show you must pay a penalty for the entire reservation.


Terms and Conditions


Parking: 
Parking without Parking machine (free) on the street in front of the establishment.


Transportation to/from the airport:
Agreement available with USA Transfers with preferential rates for our guests, you can book it through the link https://entertainment-plus.net/affiliate_1886/cancun-airport-transfers/terrasse-hotel or you can request it through our communication channels.


Beach club:
Agreement available with Martina Beach Club, a fantastic place facing the sea, where our guests can enjoy a lounger in the beach area with a minimum consumption of food and drinks from $300mxn. Located just an 8-minute walk from the hotel. For more details, contact us.


What our rates include:
Breakfast not included in our standard rates. To add an all-inclusive alimentation plan, you can add it to your reservation during the process of confirming your reservation through our website. You can also ask for the service at our reception or request it through our communication channels.


Cancellation policy:
Cancellation without penalty up to 48 hours before 00:00 hours on the day of the check-in date. The value of the stay must be paid in full at the time of check-in. If an advance payment is required or you have any other request, contact us.


Our facilities:

Pool: open from Monday to Sunday from 08:00AM to 09:00PM

•Rooftop: open from Monday to Sunday from 08:00AM to 09:00PM

•Emilio's Pizza Restaurant: open from Monday to Sunday from 07:30 AM to 10:00 PM


Where to contact us?:
For any information or request, please write to us at reservations@terrasseplaya.com or WhatsApp +52 998 244 7101.


Follow us on our social networks like @terrasseplaya

Facebook: @terrasseplaya → https://www.facebook.com/Terrasseplaya/

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