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A holiday, relaxation, wellbeing and rehabilitation resort, located in Puerto del Carmen in Lanzarote, one of the most beautiful Canary Islands. Our goal is to support you developing a deeper connection to your body and mind to feel recharged after your holiday. Our intimate, barrier free resort provides accessible facilities to satisfy every guests’ wants and needs. Clear your mind next to our heated, wheelchair accessible pool, empower your body with our nutritious, high quality meals and enjoy the numerous rehabilitation and wellness options we have available to you. Come, experience and enjoy Casas Heddy!


Property Name: Casas Heddy

Address 1: Calle Traspiés 1

City : Puerto del Carmen - Las Palmas

Postal Code : 35510

Phone: +34928510016

Email: booking@casasheddy.com

Amenities
  • Baggage storage
  • Concierge desk
  • Fitness room
  • Laundry service
  • Lounge
  • Meeting rooms
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 2:00 PM

Check-Out: 11:00 AM

Late Check-Out Hour: 4:00 PM

Late Check-out Fees: € 20.00

Late check out (after 11:00 AM and before 4:00 PM) may result in a fee.

Property and Cancellation Policies :
The wellbeing of our guests remains as always the priority for us at Casas Heddy. For this reason we have updated our Cancellation / Refund policy to provide flexibility and comfort with your travel decision making.
All bookings can be cancelled at no charge up to 24 hours before your scheduled arrival via email to booking@casasheddy.com or phone (+34928510016).
For cancellations within 24 hours prior to arrival the price of the first night's stay will be charged. 
If a guest is physically unable to travel due to airport closures or has tested positive for COVID-19, all cancellation charges will be waived by Casas Heddy. In this case please send us documentation regarding the issue to booking@casasheddy.com 
As we are continuously monitoring the changes in recommendations of the local / global governments we are regularly updating our cancellation policy to reflect these guidelines.

Terms and Conditions

Note: We Pre-Authorize your credit card to confirm the reservation, but do not collect the payment.
We ask for your understanding that we will consider your room wishes, if possible. However, we guarantee only the category, not a specific room. 
Parking is available free of charge beside our hotel but has limited availability so please send us an email to recepcion@casasheddy.com to confirm that we have space available for your arrival.
On the 25th of 31st of December we have a special Gala evening with Gala dinner in our resort that is included in our prices.

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