The Newa Chen hotel is situated in the heart of the medieval city Patan, one of the most vibrant cities of Nepal, with its own particular history, tradition and atmospheres. City of artists and handicraftsman, with hundreds of temples, hidden courtyards and walkways, Patan is in the southern part of the broad Kathmandu and proudly carries its name meaning «city of beauty». The house was built in the 16th century, it’s a UNESCO restored mansion and it offers a window onto what it must have been like to be a well-to-do resident of Patan in centuries past. Newa Chen has 8 cozy traditional rooms in the historical building and 6 newly built rooms combining the traditional Newar architecture with modern features. The hotel provides breakfast and offers a peaceful courtyard in the hustle of the city. The Newa Chen hotel works as a social business, so that the whole income generated is directly supporting the Children Home of the NGO Kam For Sud, a home for orphan and abandoned children within an organic farm compound, outside the city.
Property Name: Newa Chen Guest House
Street Address: Kobahal, Swotha Road
City : Patan, Lalitpur - Bagmati
Postal Code : 44600
Contact Name: Social Enterprise For Sustainable Development
Phone: 015433532
Email: info@newachen.com
Amenities
- Baggage storage
- Welcome drink
- Airport shuttle
- Breakfast, Continental
- Daily Housekeeping
- Family rooms
- First aid kits
- Garden
- Hand sanitizer provided
- Internet
- Invoices
- Non-smoking rooms
- Outdoor furniture
- Postal Service
- Private check-in / check-out
- Safety deposit box
- Towels changed upon request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 12:00 PM
Late Check-out Hour: 3:00 PM
Late Check-out Fees: 50%
Late check-out (after 12:00 PM and before 3:00 PM) may result in a fee.
Property and Cancelation Policies :
Full Charge - Full Stay - If canceled within 14 days of arrival
Terms and Conditions
Terms and Condition & Policy Newa Chen
RATES AND DEPOSIT
The room rates do not include the VAT (13%) but include breakfast.
At the time of booking, in order to secure it, we will pre-authorise your credit card for the full amount of your stay.
If you complete a booking based on a rate that has been incorrectly posted, the Guest House reserves the right to correct the rate or cancel the reservation at its discretion and will contact you directly in order to do so.
CHECK-IN AND CHECK-OUT TIME
Check-in time is from 15:00 and check-out time is till 12:00.
A valid passport is required at check-in.
AIRPORT PICKUP
Please note that you can request an airport pickup from the international airport by submitting your flight details at least 48 hours in advance. The cost for the transfer will be USD 25.
EARLY ARRIVAL AND LATE DEPARTURE
Should you arrive at the Guest House prior to the normal check-in time, you are welcome to store your luggage with us.
Late check-outs are available on request, subject to room availability and occupancy level.
Please check with the Guest House’s Front Desk at least 24 hours prior to your departure on availability of late check-out. A half-day room cost may be charged for late check-out, between 12:00 to 15:00 and a full day room cost may be charged for late check-out after 15:00.
CREDIT CARD PAYMENT
A valid credit card is required for all reservations, in order to secure your booking.
The Newa Chen Guest House accepts Visa, Mastercard, American Express, China UnionPay (CUP), Discover & Diners, Japan Credit Bureau (JCB), Apple pay, Google pay.
TAXES
A VAT of 13% of the total cost is applied to your final bill.
CANCELLATION POLICY
Cancellations and/or amendments must be made 14 days prior to your arrival, in order to get a full refund.
Cancellation, no-show or amendment made within 14 days prior arrival will incur a cancellation fee equivalent to the total room charge (inclusive of any applicable prevailing government tax).
CHILDREN
Children are welcome at Newa Chen, kids under the age of 3 sleeping in parents’ bed are free of cost. Kindly note that if an extra bed is required in the parents’ room, the fee for it is USD 25/night, breakfast included. (If one adult and one child above 3 years of age take a double room, the rate is the normal double room rate).
GENERAL PROVISIONS
By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Guest House, your stay subsequently shall be subject to its standard terms and conditions.
The Guest House may, at its absolute discretion, cancel the reservation if it is of the opinion that the reservation information provided is falsified or incomplete.
Any reservation made with debit card or invalid credit card shall be cancelled by the Guest House.
The Guest House shall be entitled to vary, amend and/or change these terms and conditions at any time without prior notice.
The Guest House shall not be liable for any losses, damages, costs or expenses occurred to the client as a result of any cancellation of the reservation by the Guest House.
Please note that all Special Requests are subject to availability and that additional charges may apply.
PERSONAL DATA CONFIDENTIALITY & PROTECTION POLICY
We place immense importance on the confidentiality and protection of the personal data we process. Therefore, as controller of your personal data, we do everything possible to protect your private information, particularly when you visit our website, and book a room.
In general:
- At every touch point or guest interaction and in conducting every aspect of our business, we may collect personal data.
- In compliance with the obligation to protect the confidentiality and privacy of the information entrusted to us by our guests, we hereby commit to fully protect the personal data that are collected either online through the website or following communication/ interaction with our guests.
- Our Guest House obtains only personal data that are voluntarily provided by you to satisfy your requests, to provide information for services and to serve you in the best way. Whenever additional information is requested, you will be notified accordingly. We keep our records that might include the following data:
1. Personal data (first and last name, date of birth, passport number, date and place of issue).
2. Contact information (home address, phone number and e-mail address).
3. Visitor’s payment/credit card information (number, name of the cardholder and validity), as required by the Nepal Government Law for hotel enterprises.
We may modify our personal data confidentiality and protection policy as per the government laws. Any modification will be effective immediately as soon as it is published on our website. Therefore, we ask you to read it every time you visit our site, in order to be aware of the contents of the most recent version available.
DISCLAIMER
You are welcome on the Newa Chen website and social media, but you are warned that you cannot use our website and social media content for any purpose that is unlawful or prohibited. It is forbidden to post and transmit any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, or profane material or any material that could constitute or encourage a criminal conduct or offense, that could give rise to civil liability, or otherwise violate any law. The Newa Chen Guest House will fully cooperate with any law enforcement authorities or court order requesting to disclose the identity of anyone posting such information or materials.