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Property Information

Property Name: Celestino Hotel Botánico

Street Address: Carrera 37 # 8 A - 60

City : Medellin - Antioquia

Postal Code : 050021

Contact Name: Carolina Nagles

Phone: +57 301 452 9320

Email: celestino@casacol.co

Amenities
  • Baggage storage
  • Elevator
  • Printer
  • 24-hour check-in
  • 24-hour front desk
  • Air conditioning
  • Hot Tub
  • Internet
  • Non-smoking rooms
  • Restaurant
  • Sauna
  • Spa

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :
  • ❖  Reservation must be paid at the moment of booking.
  • ❖  According to our 3 days cancellations policy no refunds will be processed if you decide to cancel your reservation within that period of time.
  • ❖  Check our published policies clicking here.
Terms and Conditions

❖  Payment: If we have not pre-charged your reservation, payment in cash or credit card will be processed on arrival.
❖  Check in is after 3PM and Check out by 12 noon. Special requests are based on availability. 
❖  Celestino Boutique Hotel is not responsible for the loss of valuables that are not locked inside private safe boxes in every room.
❖  Please respect the quiet hours in the hotel. Anything that disturbs the peace of other guests is prohibited.
❖  The hotel rooms and common areas must remain free of cigarette smoke.
❖  Celestino is free of sex and drug tourism, illegal activity is reported to authorities.
❖  Any attempt to enter a minor without a legal guardian or fail to show a valid ID will be reported to authorities.
❖  Parties are not allowed, no noise, strict prostitution policy and strict guest policy: The reservation is for two people only you and your companion. If your companion leaves the hotel, and you decide to bring another one, the extra cost would be $ 100 USD paid in COP even though that person stays just for a little while (Only one change of companion allowed during the stay). It is important to clarify that the maximum occupation is just for two people at all moments.
❖  VAT Tax will be charged to Colombians and foreigners with a Colombian ID starting on January 2023. Foreigners with a tourism permit will not be charged for this TAX.
❖  By signing additional consumption at the restaurant, bar or minibar, you authorize Primaverah S.A.S to charge the card taken as a guarantee during check in.
❖  Privacy Notice: I authorize Primaverah S.A.S priorly, expressly and unequivocally to treat my personal data in accordance with Colombian Law 1581 of 2012.

Celestino Hotel does not allow the use of its facilities for the commercial sexual exploitation of children and adolescents, as framed within laws 1336, 1236, and 1329. Therefore, guests are required to adhere to the aforementioned legal norms during their stay at the hotel. Trafficking of drugs and sex is illegal in Colombia, and any evidence of drug abuse, prostitution, exploitation of minors, or any other behavior unrelated to tourism/business travel may be reported by hotel security or other guests to the authorities.

At Celestino Boutique Hotel we care about your safety and that is the reason why we offer you free insurance coverage during your stay. Our policy covers you in case of theft inside or outside the hotel, medical expenses caused by accidents or emergencies, and death.  Check out our terms and conditions here.

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