Property Information
Stay at U of T - Chestnut Residence - University of Toronto
Chestnut Residence at the University of Toronto offers comfortable summer accommodations for individual travelers, groups, and conferences. Located in a prime area, it provides access to modern amenities, complimentary Wi-Fi, and convenient access to public transportation, making it an ideal choice for both short and long stays during the summer months.*Stairwells Temporarily Unavailable*
Please be advised that the stairwells are currently unavailable for use due to ongoing maintenance work. This restriction will remain in effect until Summer 2025. We apologize for any inconvenience this may cause and appreciate your understanding as we work to ensure the safety and quality of our facilities.
Property Name: Chestnut Residence
Street Address: 89 Chestnut Street
City : Toronto - Ontario
Postal Code : M5G 1R1
Phone: +1 416-977-0707
Email: stay@utoronto.ca
Amenities
- ATM on site
- Baggage storage
- Elevator
- Fitness center
- 24-hour security
- Air conditioning
- Breakfast, free
- Cashless payment accepted
- Internet
- Non-smoking rooms
- Refillable water stations
- Self-service laundry
- Smoke-free property
- Vending machine (drinks)
- Vending machine (snacks)
- Gender-inclusive washrooms
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
Partial Charge - First Night Stay - If canceled within 2 days of arrival
Terms and Conditions
A complete overview of our Terms& Conditions can be found on our Regulations, Rights &Responsibilities page.
- Payment: All payments must be made by credit card.
- Security Deposit: A CAD 300 security deposit may be required at check-in. Refunds are issued within 7 days of check-out, provided no damage has occurred.
- Photo ID: A valid photo ID and credit card are required at check-in. Third-party bookings are not accepted.
- Parties: Parties are not allowed on the premises.
- Quiet Hours: Quiet hours are enforced between 10:00 p.m. and 8:00 a.m.
Pre-Authorization Policy:
- At the time of booking, we place a pre-authorization hold on your credit card for the first night's stay.
- This is a temporary hold, not acharge, and it will be released per your bank’s policies (typically within afew days).
- For questions aboutpre-authorizations, please contact your bank.
Cancellations
- Cancellations are free of chargeif made by 4:00 PM, two (2) days before your arrival. Please call 416-977-0707to cancel your booking.
- Late cancellations and no-shows will incur a fee equivalent to the first night's stay plus applicable taxes and fees.
- Reservations marked asnon-refundable cannot be canceled or modified, and the full amount will becharged if canceled or in the case of a no-show.
Long-Term Stays (1 Month or More)
- For stays of one month or longer,cancellations require advance written notice as per the booking agreement.
Rights & Responsibilities
- Relocation: Chestnut reserves theright to relocate residents from their assigned room with reasonable notice.
- Payment: Accommodation chargesare due in advance. Failure to pay on time can result in an immediate lockchange, requiring the occupant to vacate the premises. Outstanding charges,including lock change costs, will be referred to a collection agency if unpaid.
- Loss or Damage: The University ofToronto is not responsible for damage to or loss of residents' personalproperty. Residents are encouraged to obtain their own insurance.
- Lost Keys: A $30 replacement feeapplies for lost keys.
- Room Entry: Properly identifiedUniversity Service Staff may enter rooms at reasonable hours to conductnecessary work.
- Conduct and Eviction: TheDirector or their designate may require the immediate withdrawal of anyresident who:
- Poses a safety risk to others.
- Engages in threatening oraggressive behavior.
- Breaches the Criminal Code ofCanada.
- Fails to comply with theUniversity of Toronto Code of Conduct or Residence regulations.
- No refunds will be issued forevictions due to conduct violations.
Temporary Accommodations:Residences are primarily for students but are made available for temporarystays during seasonal periods. Occupancy terms are governed by this agreementand do not create ongoing residency rights.Internet Access: RegisteredUniversity of Toronto students receive automatic internet access. All otherresidents must complete the ResNet application to register for internet use.
Rules & Regulations
1. Respect for People
- Harassment: Actions endangering safety, intimidation, or physical/verbal abuse are prohibited, including discriminatory behavior (sexist, racist, homophobic) and sexual harassment.
- Disturbances: Unreasonable social disturbances are not allowed:
- Using sub-woofers, powerful speakers, or amplifiers.
- Hosting parties (defined as 8+ individuals, alcohol, and noise).
- Privacy: Recording individuals without their knowledge is strictly prohibited.
- Quiet Hours: Quiet hours are in effect daily from 10:00 p.m. to 9:00 a.m.
- Damages: Activities causing damage, vandalism, or disruption to property are prohibited.
- Restricted Areas: Accessing restricted areas (e.g., roof, kitchens, or offices) is forbidden.
- Pets: No pets are allowed.
- Room Maintenance: Rooms must be kept in a clean and hygienic state.
- Commercial Use: Rooms and facilities may not be used for business purposes.
- Prohibited Items: Cooking appliances, halogen lamps, heating elements, and humidifiers are not allowed in rooms.
- Fire Equipment: Tampering with smoke detectors, fire alarms, or other safety equipment is strictly prohibited.
- Evacuation: Residents must evacuate during fire alarms.
- Smoking: Smoking is not permitted anywhere on the premises. Violations result in a CAD 300 recovery fee.
- Possession or use of illegaldrugs is strictly prohibited.
- Consumption of alcohol is prohibited for individuals under 19 years of age.
- Open containers of alcohol are not allowed outside residence rooms or under the Chestnut canopy.
- Acts of over-consumption (e.g., kegs or drinking games) are prohibited.
- Running or participating inillegal gambling activities is prohibited.
- Cooperation: Residents must cooperate with Residence Staff and Security.
- Identification: Residents must provide valid identification upon request.
- Fraudulent Entry: Gaining unauthorized access to restricted areas is forbidden.
- Weapons: Possession of firearms, knives, explosives, or items resembling weapons is strictly prohibited.
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