Property Name: Beach Villas Lombok
Street Address: Jalan Pantai Sira, Sigar Penjalin, Kacamatan Tanjung
City : Kabupaten Lombok Utara - Nusa Tenggara Barat
Postal Code : 83352
Phone: +62 813-8993-7239
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 14:00
Check-Out: 11:00
Property and Cancelation Policies :
Full Charge - Full Deposit - If canceled within 14 days of arrival
Partial Charge - 50% of Deposit - If canceled within 60 days of arrival
Terms and Conditions
TERMS AND CONDITIONS
Booking and Confirmation
- All advertised prices are subject to change without prior notice.
- Rooms are subject to availability.
- A booking is binding once it has been confirmed and you have received a booking reference. This may be given in writing or through the booking system.
- When making a booking, you are required to state your name, address, arrival and departure time and method of payment.
- To book a room at the resort, you must be at least 18 years old.
- For security reasons, we only allow our staff members and checked-in guests in our hotel rooms and other reserved premises.
- All prices are in Indonesian Rupiah (IDR) and exclude taxes & service charges.
- Any additional services, such as meals, transportation, spa treatments, or excursions, are not included in the villa rate and must be paid separately.
- A 30% deposit is required to confirm a booking unless stated otherwise by the booking provider.
- Payment can be made by credit card, bank transfer, or cash.
- At check-in, a security deposit of IDR 1,000,000 per villa is required in cash or credit card authorization. The security deposit will be refunded at check-out, subject to inspection of the villa.
- Check-in time is at 2:00 PM and check-out time is at 11:00 AM. If the guest wishes to check in or check out at a different time, they must request it in advance and get approval from the resort.
- Each villa has a maximum occupancy stated at booking:
- Villa Jambu - 2 persons
- Villa Nomad - 4 persons
- Villa Nova - 4 persons
- Villa Pantai - 4 persons
- Villa Joglo - 6 persons
- . Additional guests will not be allowed without prior approval from the resort.
- Complimentary parking is available for guests who arrive by car or motorcycle. The resort is not responsible for any loss or damage to the guest's vehicle or its contents.
- The resort may host events or parties from time to time, which may cause some noise disturbance. The resort will notify guests in advance of any scheduled events that may affect their stay.
- Any complaints or issues should be reported to the resort's management as soon as possible, so that they may be resolved in a timely and satisfactory manner. If the guest is not satisfied with the resolution, they may submit a formal complaint in writing to the resort's management.
- The resort may collect and use the guest's personal information for the purposes of processing the booking, providing services, and marketing the resort's products and services. The resort will not disclose the guest's personal information to third parties without the guest's consent, except as required by law or for the purpose of providing services to the guest.
- The resort shall not be liable for any loss, damage, or injury to guests or their belongings, unless such loss, damage, or injury is a result of the resort's negligence. The resort shall not be liable for any loss of enjoyment or other consequential damages.
- The resort shall not be liable for any failure or delay in performing its obligations under this agreement if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, or natural disasters.
- A person who is not a party to this agreement has no right to enforce any term of this agreement.
- Any failure by the resort to enforce any of its rights or remedies under this agreement shall not constitute a waiver of such right or remedy.
- If any provision of this agreement is held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.