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Contact Information

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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Property Information

Property Name: Beach Villas Lombok

Street Address: Jalan Pantai Sira, Sigar Penjalin, Kacamatan Tanjung

City : Kabupaten Lombok Utara - Nusa Tenggara Barat

Postal Code : 83352

Phone: +62 813-8993-7239

Email: reservations@beachvillaslombok.com

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Beach Villas Lombok
Leaflet | Map data © OpenStreetMap
Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 14:00

Check-Out: 11:00

Property and Cancelation Policies :

Full Charge - Full Deposit - If canceled within 14 days of arrival

Partial Charge - 50% of Deposit - If canceled within 60 days of arrival

Terms and Conditions

TERMS AND CONDITIONS

Booking and Confirmation

  • All advertised prices are subject to change without prior notice.
  • Rooms are subject to availability.
  • A booking is binding once it has been confirmed and you have received a booking reference. This may be given in writing or through the booking system.
  • When making a booking, you are required to state your name, address, arrival and departure time and method of payment. 
  • To book a room at the resort, you must be at least 18 years old.
  • For security reasons, we only allow our staff members and checked-in guests in our hotel rooms and other reserved premises.
Prices and Taxes
  • All prices are in Indonesian Rupiah (IDR) and exclude taxes & service charges. 
  • Any additional services, such as meals, transportation, spa treatments, or excursions, are not included in the villa rate and must be paid separately.
Payment and Terms at Check-in/Check-out
  • A 30% deposit is required to confirm a booking unless stated otherwise by the booking provider. 
  • Payment can be made by credit card, bank transfer, or cash. 
  • At check-in, a security deposit of IDR 1,000,000 per villa is required in cash or credit card authorization. The security deposit will be refunded at check-out, subject to inspection of the villa.
Check-In and Check-Out Times
  • Check-in time is at 2:00 PM and check-out time is at 11:00 AM. If the guest wishes to check in or check out at a different time, they must request it in advance and get approval from the resort.
Maximum Occupancy
  • Each villa has a maximum occupancy stated at booking:
    1. Villa Jambu - 2 persons
    2. Villa Nomad - 4 persons
    3. Villa Nova - 4 persons
    4. Villa Pantai - 4 persons
    5. Villa Joglo - 6 persons
  • . Additional guests will not be allowed without prior approval from the resort.
Parking
  • Complimentary parking is available for guests who arrive by car or motorcycle. The resort is not responsible for any loss or damage to the guest's vehicle or its contents.
Hotel Events
  • The resort may host events or parties from time to time, which may cause some noise disturbance. The resort will notify guests in advance of any scheduled events that may affect their stay.
Dispute Resolution/Issues
  • Any complaints or issues should be reported to the resort's management as soon as possible, so that they may be resolved in a timely and satisfactory manner. If the guest is not satisfied with the resolution, they may submit a formal complaint in writing to the resort's management.
Use of Personal Information
  • The resort may collect and use the guest's personal information for the purposes of processing the booking, providing services, and marketing the resort's products and services. The resort will not disclose the guest's personal information to third parties without the guest's consent, except as required by law or for the purpose of providing services to the guest.
Liability
  • The resort shall not be liable for any loss, damage, or injury to guests or their belongings, unless such loss, damage, or injury is a result of the resort's negligence. The resort shall not be liable for any loss of enjoyment or other consequential damages.
Force Majeure
  • The resort shall not be liable for any failure or delay in performing its obligations under this agreement if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, or natural disasters.
Third Party Rights
  • A person who is not a party to this agreement has no right to enforce any term of this agreement.
Waiver
  • Any failure by the resort to enforce any of its rights or remedies under this agreement shall not constitute a waiver of such right or remedy.
Severance
  • If any provision of this agreement is held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.
By confirming the booking, the guest acknowledges that they have read, understood, and agreed to these terms and conditions.

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