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Balkon is a stylish hotel with a modern personality. The guest rooms in Balkon are spacious and beautifully designed. You will sleep in an exceptionally comfortable bed with boutique style linens and pillows. Every room is equipped with powerful AC equipment, excellent water pressure, complimentary Netflix and high speed wifi. 
We are a block away from Quinta Avenida and 2 blocks from the beach. We are in a neighborhood that is surrounded by homes and some small buildings. The hotel is close enough to the action but far enough away from the hustle and bustle. 
When you enter the hotel, you will be greeted by friendly staff that are eager to help. The lobby has a relaxed atmosphere where you can enjoy a cup of fresh espresso any time of the day. And if you need to wait for your friends or a taxi, the lobby has comfy furniture and wifi. 
The rooftop includes a pool you can dip in and plenty of sun loungers for you to choose from depending on your mood. If you are here to do a bit of work, our wifi is excellent anywhere you are in the building. 

We look forward to welcoming you!

Property Name: Balkón Boutique Hotel

Street Address: Avenida 10 entre calle 60 y calle 62

City : Playa del Carmen - Quintana Roo

Postal Code : 77728

Phone: +52 9842551593


  • Baggage storage
  • Concierge
  • Elevator
  • Lounge
  • Swimming pool
  • 24-hour check-in
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • All rooms disinfected daily
  • Beach chairs / loungers
  • Bicycle rental
  • Bottled water
  • Cashless payment accepted
  • CCTV in common areas
  • Coffee Shop
  • Common areas disinfected daily
  • Designated smoking area
  • Face masks available for guests
  • Face masks on staff
  • Fire extinguishers
  • First aid kits
  • Guest accommodations disinfected between stays
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Hand sanitizer provided
  • Hygiene certification
  • Internet
  • Invoices
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Mobile app for room service
  • Non-smoking rooms
  • Pool / Beach towels
  • Property cleaned by professional cleaning companies
  • Refillable water stations
  • Safety deposit box
  • Smoke alarms
  • Solarium
  • Sun deck
  • Taxi service
  • Terrace
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :
Our rates do not include breakfast. Taxes not included. Cancellation without penalty up to 48 hours before 00:00 of the check-in date. Outside the free cancellation period, to cancel or in case of No Show you must pay a penalty for the entire reservation. 
Terms and Conditions

Free parking on the street in front of the establishment.

Our rates do not include breakfast. Taxes not included. Cancellation without penalty up to 48 hours before 00:00 of the check-in date.

The total value of the stay must be paid in full at the time of check-in. If an advance payment is required, contact

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