Masaya San Agustín

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Ancestral. Wellness. Glamor.
With an overwhelming and imposing view, right at the height of the town that bears the same name and on the upper side of the Magdalena River canyon, there you will find Masaya San Agustín. Its unique design, comfortable and in total harmony with the environment, inspired by the indigenous community houses of the region, is a replica worth admiring and enjoying; from its large maloca, its spacious social areas and incredible viewpoints to the rooms in cabins, its terraces, the orchard or the nature trails, here is the perfect pretext for the start of an unforgettable and diverse local experience.

Property Name: Masaya San Agustín

Street Address: Vereda El Tablón, km 1 Via the Estrecho del Magdalena

City : San Agustín - Huila

Postal Code : 418060

Phone: +57 3124187927

Email: sanagustin@masaya-experience.com

Amenities
  • Baggage storage
  • Gift shop
  • Laundry service
  • Lounge
  • Printer
  • Room service
  • Safe deposit boxes at front desk
  • 24-hour front desk
  • 24-hour security
  • Airport shuttle
  • All rooms disinfected daily
  • Bar
  • Billiards / pool table
  • Board games / puzzles
  • Breakfast, Continental
  • Cashless payment accepted
  • CCTV in common areas
  • CCTV outside property
  • Chocolate / Cookies
  • Common areas disinfected daily
  • Daily Housekeeping
  • Designated smoking area
  • Evening entertainment
  • Exterior corridor
  • Family rooms
  • Fire extinguishers
  • Fireplace, outdoor
  • First aid kits
  • Fruit
  • Garden
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Happy hour
  • Hiking
  • Horseback riding
  • Hot Tub
  • Internet
  • Invoices
  • Live music / performance
  • Live sports events (broadcast)
  • Massage
  • Non-smoking rooms
  • Outdoor furniture
  • Property cleaned by professional cleaning companies
  • Refillable water stations
  • Restaurant
  • Shuttle service
  • Snack bar
  • Special diet meals (on request)
  • Table tennis / Ping pong
  • Taxi service
  • Terrace
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • Wine / Champagne
Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 11:00

Late Check-out Hour: 15:00

Late Check-out Fees: 30%

Late check-out (after 11:00 and before 15:00) may result in a fee.

Property and Cancelation Policies :

Full Charge - Full Stay - If canceled within 2 days of arrival

Terms and Conditions

VAT IS NOT INCLUDED. In accordance with the legislation, an additional 19% VAT is applied only for Colombians and residents in Colombia, which will be charged at the time of check-in.
• Check in: 3PM - Check out: 12PM.
• The loss or deterioration of the keys has a cost of 25,000 COP.
• The loss or deterioration of any element of the establishment will be charged according to its commercial value.
• Keep noise volume moderate. 
• Enjoy our facilities responsibly. 
• All crimes will be reported to law enforcement authorities.
• Under 18 accompanied by a responsible adult.
• Pets are accepted upon request at the time of booking. Additional charge.
• Visits allowed only in social areas until 10pm. On request at reception.
• No smoking in rooms and social areas. It is only allowed in designated areas. Fine: 300,000 COP.
• The entry of alcohol is prohibited. Fine: 300,000 COP.
• The use of drugs is legal and totally prohibited. Fine: 300,000 COP.
• The possession of weapons is totally prohibited.
• Any form of sex tourism is totally prohibited and will be considered a crime and reported to the police authorities.

In case of breaching any of these commandments, your reservation may be canceled without any refund.
Masaya is not responsible in case of loss/theft of your belongings or accidents that occur inside the property.
Masaya reserves the right of admission.

I authorize MASAYA COLOMBIA SAS to collect information and personal data provided for commercial purposes according to Law 1581 of 2012.
The Masaya Experience policies and conditions can be consulted on our website www.masaya-experience.com.

By signing this document, I accept the terms and conditions.

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