Ancestral. Well-being. Glamour.
With a breathtaking and imposing view, Masaya San Agustín stands majestically at the height of the town that shares its name, on the upper side of the Magdalena River canyon. Its unique design, comfortable and in total harmony with the environment, is inspired by the indigenous communal houses of the region, offering a worthy replica to admire and enjoy.
From the grand maloca to the spacious social areas and incredible viewpoints, every detail has been carefully conceived. The cabin rooms, terraces, orchard, and natural trails become the perfect pretext to initiate an unforgettable and diverse local experience.
Property Name: San Agustin Masaya Collection
Street Address: Vereda El Tablón, km 1 Via the Estrecho del Magdalena
City : San Agustín - Huila
Postal Code : 418060
Phone: +57 3124187927
Amenities
- Baggage storage
- Gift shop
- Laundry service
- Lounge
- Printer
- Room service
- Safe deposit boxes at front desk
- 24-hour front desk
- 24-hour security
- Airport shuttle
- All rooms disinfected daily
- Bar
- Billiards / pool table
- Board games / puzzles
- Breakfast, Continental
- Cashless payment accepted
- CCTV in common areas
- CCTV outside property
- Chocolate / Cookies
- Common areas disinfected daily
- Daily Housekeeping
- Designated smoking area
- Evening entertainment
- Exterior corridor
- Family rooms
- Fire extinguishers
- Fireplace, outdoor
- First aid kits
- Fruit
- Garden
- Guest parking
- Guests can opt out of daily room cleaning
- Happy hour
- Hiking
- Horseback riding
- Hot Tub
- Internet
- Invoices
- Live music / performance
- Live sports events (broadcast)
- Massage
- Non-smoking rooms
- Outdoor furniture
- Property cleaned by professional cleaning companies
- Refillable water stations
- Restaurant
- Shuttle service
- Snack bar
- Special diet meals (on request)
- Table tennis / Ping pong
- Taxi service
- Terrace
- Tour Assistance
- Tours
- Towels changed upon request
- Wine / Champagne
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 12:00
Late Check-out Hour: 15:00
Late Check-out Fees: 30%
Late check-out (after 12:00 and before 15:00) may result in a fee.
Property and Cancelation Policies :
Full Charge - Full Stay - If canceled within 2 days of arrival
Terms and Conditions
Taxes: Residents in Colombia must pay a VAT of 19% on the value of their stay. This value does not appear in the final rate of the reservation. Foreigners and non-residents in Colombia are exempt from VAT only if the purpose of their trip is:
- To receive medical treatment.
- Rest or engage in leisure activities as tourists.
- To attend or participate in cultural, scientific, sports, conventions, or business events.
- Tourist groups in maritime transit of a cruise ship. For this purpose, the passport must be stamped with the TP code with a validity of 90 days.
- The loss or deterioration of keys has a cost of 25,000 COP.
- The loss or deterioration of any element of the establishment will be charged according to its commercial value.
- Maintain a moderate noise volume.
- Enjoy our facilities responsibly.
- All crimes will be reported to law enforcement authorities.
- Those under 18 must be accompanied by a responsible adult.
- Pets are accepted upon request at the time of booking. Additional charge.
- Visits are allowed only in social areas until 10 p.m., upon request at the reception.
- No smoking in rooms and social areas. It is only allowed in designated areas. Fine: 300,000 COP.
- The entry of alcohol is prohibited. Fine: 300,000 COP.
- The use of drugs is illegal and prohibited. Fine: 300,000 COP.
- The possession of weapons is prohibited.
- Exploitation, pornography, and sex tourism with children and adolescents are illegal (Law 1336 of 2009, Law 679 of 2001, Law 1236 of 2008).
- Masaya is not responsible in case of loss/theft of your belongings or accidents that occur inside the property.
By reading and proceeding with the reservation, you acknowledge that you have read and understood the terms and conditions outlined above. Your reservation is subject to these terms, and by confirming the booking, you agree to abide by the rules and policies set forth by Masaya. If you have any questions or concerns, please contact us before completing your reservation. Thank you for choosing Masaya for your stay.
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