The Terasu Hotel is a boutique hotel, a recently built building that conserves in its architecture the colonial touch that makes Salento one of the most beautiful villages of Quindío. It has a large central garden with a magnificent solar energy lighting system, and around it, the cabin and the main house in which are located our wonderful rooms that have spectacular terraces and comfortable beds that will make you feel at home . In addition, the social lounge is cozy and offers seasonal fruits and delicious coffee always available to our guests. Finally, the social terrace where you can see dreamy landscapes and provide a space for leisure to those who visit us.
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In:
15:00
Check-Out:
12:00
Terms and Conditions
Children's Policy
-For children under 2 years of age the hotel will provide a cradle upon request of the guest.
-Children under 5 years old will be able to share the bed with their parents without any additional cost.
-For children over 5 years old they will have to pay an additional fee per night.
OtherPolicies
-In case of being a guest of Colombian or foreign nationality whose stay in the country exceeds three (3) months, you must pay the VAT corresponding to 19% of the value of the reservation.
-The identification document is essential for the check-in process (Passport, identity card or foreigner identification card)
-Payments received in advanceare non-refundable.-The promotions have a non-refundable policy and do notgenerate a refund to the guest.-In case of force majeureevent the guest can’t show up for his reservation, he can make a change of date.(Contact the property to check availability and rates)
-Reservations can be canceledwithout penalty if they are notified in writing at least 5 days before thearrival date.
-Within 5 days prior to the arrivaldate, the total payment of the reservation will be made.