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Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year round. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants.

Property Name: General Palmer Hotel

Street Address: 567 Main Ave.

City : Durango - Colorado

Postal Code : 81301-5422

Contact Name: Front Desk

Phone: (970) 247-4747


  • Elevator
  • 24-hour check-in
  • 24-hour front desk
  • Air conditioning
  • Breakfast, Continental
  • Guest parking
  • Heating
  • Internet
  • Invoices
  • Library
  • Non-smoking rooms
  • Smoke-free property
  • Solarium
  • Sun deck
  • Vending machine (drinks)

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 12:00 PM

Late Check-out Fees: $25.00

Late check-out (after 11:00 AM and before 12:00 PM) may result in a fee.

Property and Cancelation Policies :

We have a 48 Hour cancellation policy. A valid credit card will hold your room for late arrival.

If you fail to show, or cancel within the 48 hours, we will charge your card for one night stay
Terms and Conditions

No Show Policy

First Night room and tax will be charged to the credit card on file

Check-in Policy

The balance of your stay will be charged upon check-in 

Pet Policy

We are not pet friendly. There will be a $200 Cleaning Fee if a pet is in the room
(Service Animals Welcome)

Smoking Policy

We are a non smoking hotel. The Cleaning Fee is $200

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