Property Information
Property Name: Casa Bonita and Villas
Street Address: South Point, Carretera a Garrafon, Fraccionamiento Turqueza, Coral 1,
City : Isla Mujeres - Quintana Roo
Postal Code : 77409
Phone: 9982149418
Leaflet | Map data © OpenStreetMap
Amenities
- Baggage storage
- Swimming pool
- Air conditioning
- Beach area (private)
- Beach chairs / loungers
- Beach Umbrellas
- Beachfront
- Bottled water
- Daily Housekeeping
- Designated smoking area
- Internet
- Invoices
- Non-smoking rooms
- Pool / Beach towels
- Refillable water stations
- Safety deposit box
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 12:00
Property and Cancelation Policies :
Cancellation Policy
1. 24-Hour Free Cancellation:
• All reservations can be canceled free of charge within the first 24 hours of booking, as long as the arrival date is not within the next 7 nights.
2. Non-Refundable First Night:
• If the cancellation is made after the initial 24-hour window, the cost of the first night will be non-refundable.
3. Cancellation 60 Days Prior to Arrival:
• If the cancellation is made at least 60 days before the arrival date, any amount paid will be refunded, except for the first night, which is non-refundable.
• Cancellations made within 60 days of the arrival date will not be eligible for a refund.
Holiday restriction
No refundable policy on Holday reservations with arrival during eastern week. Christmas week and New Years week.
Note:
• No exceptions will be made to this policy for changes in itinerary, weather, or other external circumstances.
• We recommend purchasing travel insurance for added protection against unforeseen events.
1. 24-Hour Free Cancellation:
• All reservations can be canceled free of charge within the first 24 hours of booking, as long as the arrival date is not within the next 7 nights.
2. Non-Refundable First Night:
• If the cancellation is made after the initial 24-hour window, the cost of the first night will be non-refundable.
3. Cancellation 60 Days Prior to Arrival:
• If the cancellation is made at least 60 days before the arrival date, any amount paid will be refunded, except for the first night, which is non-refundable.
• Cancellations made within 60 days of the arrival date will not be eligible for a refund.
Holiday restriction
No refundable policy on Holday reservations with arrival during eastern week. Christmas week and New Years week.
Note:
• No exceptions will be made to this policy for changes in itinerary, weather, or other external circumstances.
• We recommend purchasing travel insurance for added protection against unforeseen events.
Terms and Conditions
Casa Bonita & Villas Rules and PoliciesAccess to Property
- Registered Guests Only: Access to Casa Bonita and Villas, including grounds and facilities, is exclusively for registered guests to ensure privacy and security.
- Visitor Policy: Visitors are permitted only with prior notification to the management. Visitors must check in with Administration upon arrival and depart by 10:00 PM. A daily pass is available at $50 USD per visitor.
- Supervision of Children: Guests are responsible for supervising children under 16 years of age at all times during their stay at Casa Bonita and Villas.
- Access and Responsibility: All guests have access to the pool, beach, and dock. Guests are responsible for any damages caused by improper use of facilities.
- Safety Rules:
- No running on the pool deck.
- No skateboards or rollerblades.
- No jumping or diving into the pool.
- Children must be accompanied by an adult in the pool area.
- No glassware near the pool.
- Intoxicated guests are prohibited from using the pool.
- Management reserves the right to restrict pool use at its discretion.
- Designated Smoking Areas: Smoking is permitted in open areas like balconies, beach, and pool area. Please dispose of cigarette butts responsibly. Drug use is strictly prohibited on the property.
- Volume Restrictions: Music volume should be lowered by 11:30 PM. Guests are asked to keep their voices down in common corridors and condos between 11 PM and 7 AM.
- Prohibited Alterations: Unauthorized alterations to electrical installations for foreign devices are not allowed. A damage fee of up to $1,500 USD may apply for electrical failures due to misuse.
- Responsibility for Damages: Guests are responsible for any property damage. Charges for damages, including linens and towels, will be assessed:
- Bath Towel: $40 USD
- Shower Mat: $25 USD
- Kitchen Towel: $20 USD
- Bed Sheet: $60 USD
- Pillowcase: $20 USD
- Hand Towel: $25 USD
- Pillow: $40 USD
- Beach Towel: $60 USD
- Dish Cloth: $15 USD
- Casa Bonita & Villas is not responsible for lost items. Safes are provided in each condo.
- Lost Key Fee: A $20 USD fee applies for lost key replacements.
- Prohibited Items: Fireworks and firearms are strictly banned. Violation may result in immediate eviction.
- Camping: Not permitted on the property.
- Standard service includes full maid service twice weekly. Daily service is limited to trash pickup and towel changes. Additional services are available for a fee.
Occupancy Limits and Extra Guest Fees
- Casa Bonita:
- Standard Occupancy: 12 persons.
- Extra Guests: Up to 2 additional guests allowed with a fee of $40 USD per guest per night.
- Penthouse (Four-Bedroom Condo):
- Standard Occupancy: 8 persons.
- Extra Guests: Up to 2 additional guests allowed with a fee of $40 USD per guest per night.
- Three-Bedroom Condo:
- Standard Occupancy: 6 persons.
- Extra Guest: 1 additional guest allowed with a fee of $40 USD per night.
- Two-Bedroom Condo:
- Standard Occupancy: 4 persons.
- Extra Guest: 1 additional guest allowed with a fee of $40 USD per night.
- One-Bedroom Suite:
- Standard Occupancy: 2 persons.
- Children Policy: Accommodation for one child under the age of 8 is permitted without additional fees.
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