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At The Terrace Hotel, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. The Terrace Hotel respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles.

You may change your details at any time by advising us in writing via email. All information The Terrace Hotel receives from its customers is protected by our secure server. The Terrace Hotel's secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorised use or access.

Property Information

Property Name: Terrace Hotel Perth

Street Address: 237-239 St Georges Tce

City : Perth - Western Australia

Postal Code : 6000

Phone: +61862666998

Email: admin@tcetap.com

Amenities
  • Baggage storage
  • Elevator
  • Laundry service
  • Room service
  • 24-hour check-in
  • Air conditioning
  • Bar
  • Bottled water
  • Cashless payment accepted
  • Coffee Shop
  • Daily Housekeeping
  • Dry Cleaning
  • Express check-in / check-out
  • Facilities for disabled guests
  • Fire extinguishers
  • Food can be delivered for in-room dining
  • Heating
  • Honeymoon / bridal suite
  • Internet
  • Key card or motion-controlled electricity
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Non-smoking rooms
  • Property has wheelchair access
  • Restaurant
  • Safety deposit box
  • Smoke alarms
  • Smoke-free property
  • Soundproof rooms
  • Toilet with grab rails
  • Towels changed upon request
  • Visual aids: Braille
  • Visual aids: tactile signs

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
Terrace Perth Hotel Best RateThe Terrace Hotel Best Rate bookings offering a discount for pre-payment are strictly non-refundable, noncancellable and no modifications todates for these bookings will be accepted.Cancellation PolicyUnless otherwise stated in the rate description (as above) thehotel has a 24 hour prior to arrival cancellation policy. No-shows orcancellations within 24 hours of the arrival date check in time will incur afee for the first night.  Flexible Bookings cancellation can be made up to 23.59 24 hours prior to arrival
Terms and Conditions

Terrace Perth Hotel Best Rate The Terrace Hotel Best Rate bookings offering a discount for pre-payment are strictly non-refundable, non-cancellable and no modifications to dates for these bookings will be accepted.
Cancellation Policy Unless otherwise stated in the rate description (as above) the hotel has a 24 hour prior to arrival cancellation policy. No-shows or cancellations within 24 hours of the arrival date check in time will incur a fee for the first night.  Flexible Bookings cancellation can be made up to 23.59 24 hours prior to arrival. a valid credit card is required at time of booking and valid for pre-authority once the cancellation period has expired. The room can be subject to cancellation without advice if a valid card is not provided.
Hotel Smoking Policy The Terrace Hotel is a strictly non-smoking hotel. All guest rooms, balconies and public areas are non- smoking. A $200 special cleaning fee will be levied in instances where this policy is not adhered to. 
Lithium Batteries. No lithium batteries are to be charged in rooms except in equipment agreed to by management in writing.
Missing Items. Any items removed from the room will be charged to your credit card or deducted from your bond.
Bond Deposit Policy Please note that a $150 Pre-authorisation bond is required upon check-in, as well as photo-identification. The security deposit is refundable upon departure providing there is no outstanding amount owed. After settlement of your bill, the bond should be returned to your account between 1-7 working days, depending on your credit card and individual bank
18 Years of age is minimum age for check in.
Pet Policy Pets are not allowed in our guest rooms and hotel public areas, with the exception of registered service animals. Non-compliance will result in a $200.
Liabilities: The hotel is not responsible for any loss of money, jewellery or valuables left in room.
No Drugs.  Non prescription drugs are not allowed on the property 
Privacy Policy
The Terrace Hotel is committed to providing you with the best possible customer service experience. The Terrace Hotel is bound by the Privacy Act 1988 which sets out a number of principles concerning the privacy of individuals and we would like you to know that we handle your personal information securely and in accordance with the Act.This privacy policy is designed to help you understand the information we collect from you when visiting or interacting with The TerraceHotel. Collection of your personal informationThere are many aspects of the site which can be viewed without providing personal information, however, there me be some features where you are required to submit personally identifiable information. The types of information we collect from you depend on the dealings you have with TheTerrace Hotel. When you make a hotel reservation or purchase other services, we collect personal information.We also collect information about how you use our website.For each visitor to reach the site, we expressively collect the followingn on-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing theSite, page access times and referring website address. This collectedinformation is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are atthis Site.Personal informationIn order to provide you with our services, we collectpersonal information from you including your name, home and business address,telephone numbers, email address, credit card details, date of birth, gender,lifestyle information such as room preferences, names and ages of children andother information necessary to fulfil personal requests.We may collect your personal information as part of– a reservation request made by our website, by email, byfacsimile, in person or over the telephone;– your communications with us through the The Terrace Hotelwebsite;– our communications with you, including for marketingpurposes;– registering you as a guest when checking-in to the hotel;– accommodating your personal preferences;– updating your personal information or making changes to areservation request;– your use of our application on electronic devices such asmobile phones and tablet computers;– your interaction with The Terrace Hotel through socialmedia sites.We also use closed circuit television cameras in the publicareas of the hotel which may capture images of you. Use of personal information and consentWe generally use your personal information for the purposeof providing you with services that you have requested – such as accommodationat The Terrace Hotel.You also consent to us using your email address (ifprovided) for marketing purposes. We will only send you information that wedeem relevant to you, such as special offers or promotions. You can opt out of receiving these emails at any time using the unsubscribe feature or by emailing admin@tcetap.com Disclosure of personal informationThe Terrace Hotel will not sell or lease your personal informationto anyone else. There may be circumstances where we need to disclose your personal information to third parties, for example– to comply with legal or regulatory requirements;– under a court order or subpoena;– in the event of the sale or acquisition of The TerraceHotel;– to provide you with services that you have specifically requested;– where companies or businesses providing services to TheTerrace Hotel require that information (for example credit card companies);– in the case of an emergency;– to debt collection agencies where you owe The TerraceHotel money for services we have provided to you.By using our website or providing us with your personalinformation, you agree to and acknowledge that your personal information may bereleased to third parties in this manner. Where we do release your personal information, we will do so only to the extent necessary.HyperlinksFrom our website, you can visit other websites by followinghyperlinks to such external sites. While we strive to provide only qualitylinks to useful and ethical websites, we have no control over the content andnature of these sites, including how they collect or use your personal orwebsite use information. These links to other websites do not imply arecommendation for all the content found on these sites. Site owners andcontent may change without notice and may occur before we have the opportunityto remove a link which may have gone ‘bad’.Please remember that when you use a link to go from ourwebsite to another website, our Privacy Policy is no longer in effect. Youshould check the particular privacy policy that applies to the website.IP AddressesIP addresses are used by your computer every time you areconnected to the Internet. Your IP address is a number that is used bycomputers on the network to identify your computer. IP addresses areautomatically collected by our web server as part of demographic and profiledata known as traffic data so that data (such as the web pages you request) canbe sent to you.CookiesCookies are small pieces of data sent from our website andstored in your web browser whilst you are browsing the website. They tell ourserver information about how you use the The Terrace Hotel website.Cookies identify your browser to our servers, but they donot identify you personally. If you do not want to accept cookies, you canblock them by adjusting the settings on your internet browser. You may not beable to use all of the features on our website if you do this.Changes to this Privacy PolicyThe Terrace Hotel reserves the right to make amendments tothis Privacy Policy at any time. If you have objections to the Privacy Policy,you should not access or use the Site. Contacting usIf you have any questions about our privacy policy, privacypractices, or would like to access or update your personal information, pleasecontact us via the Contact Us details on our website or email admin@tthperth.com

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