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Property Information

Property Name: Holistika Tulum

Address 1: Av. 10 SUR

Address 2 : Lote 4 Zona 11

City : Tulum - Quintana Roo

Postal Code : 77760

Phone: +529842804128

Email: infoholistika@gmail.com

Amenities
  • Concierge desk
  • Gift shop
  • Laundry service
  • Photo copying service
  • Printer
  • Room service
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 12:00 PM

Late Check-Out Hour: 5:00 PM

Late Check-out Fees: $ 50.00

Late check out (after 12:00 PM and before 5:00 PM) may result in a fee.

Property and Cancellation Policies :
Standar rate policies:
  • The credit/debit card provided in this reservation will be kept in our system to charge 50% of the total including taxes five days prior to the arrival date selected at the time of booking.
  • The remaining balance is to be paid upon arriving in either a credit and/or debit card(s) and/or cash (MXN or USD)
  • No fee cancelation is possible if the reservation is cancelled five days prior to the arrival date selected at the time of booking.
  • Modifications are subject to availability, please contact our reception staff either to infoholistika@gmail.com or WhatsApp.

IN ADDITION TO THE STANDARD RATE, WE HAVE DIFFERENT RATE PLANS OR PROMOTIONS. EACH RATE PLAN HAS DIFFERENT POLICIES, PLEASE MAKE SURE YOU READ ALL THE CONTENT BEFORE CONFIRMING YOUR RESERVATION, AFTER SELECTING A RATE PLAN, LOOK FOR THEIR RESPECTIVE POLICIES AT:

SEE DETAILS > PACKAGE DETAILS > TERMS & CONDITIONS.

ANY RESERVATION CREATED THROUGH AN OTA (ONLINE TRAVEL AGENCY) MUST BE MODIFIED AND/OR CANCELED BY THE SAME CHANNEL THROUGH ITS USER ACCOUNT.

  • Hotel Holistika Tulum is private property, both the owners as well as the hotel administration and staff members reserve the right to admit, reject and/or provide services to any person at their own discretion.

  • There are no refunds or credits issued in case of: an early departure in your reservation, flight cancellations, due to bad weather, blackouts, tropical storms or hurricanes, or any other change in your reservation that reduces the number of nights or rooms reserved, for any circumstance.

  • We recommend that all our clients obtain travel insurance coverage.

  • In the event of a No-Show and without us receiving any written notification from you before 07:00 am the day after your arrival, we reserve the right to assign your room to other guests and your credit card will be charged the total amount. Your reservation, given this situation, can only be accommodated according to availability and there will be no refund or credit regardless of reason.
Terms and Conditions

Hereby i released Grupo Holistika SA de RL de CV and all its subsidiaries, affiliations and employees from any liability, claims, lawsuits, criminal and legal actions and causes of action of any kind that may be associated with and/or as result of my stay, my actions and activities as well as anyone in my group of guests within the Holistika Tulum hotel, or related to any loss, damage or injury, including death.

Grupo Holistika SA de RL de CV, all its subsidiaries and affiliates, its officers, directors, agents, officers and employees (collectively known as and referred to as "Hotel Holistika Tulum") are not responsible for accidents, injuries or illness, nor for the loss of money, jewelry or valuables of any kind, suffered by our clients for any reason, which may have occurred while you are or are on the property of the Hotel Holistika Tulum. call a doctor or emergency medical services In any situation in which the management considers that the health of a guest or other guests is at risk, said expenses will be paid by the guest(s).

    • In the event that the total payment of your reservation(s) for room(s) has not been completed in full, it must be settled upon arrival by credit card or in cash (US dollars "USD" or Mexican pesos "MXN"). A credit card is required to guarantee and cover costs, additional expenses and damages / losses in any area of ​​the establishment. This information will be stored by our reservation system and will only be used with the authorization of management.

    • The arrival time (Check-in) is from 03:00 pm, and the departure time (Check-out) is at 12:00 pm. If you want to leave your room later, it will be considered according to availability at an additional cost that will be decided by the Hotel's staff.

    • We reserve the right to remove your personal belongings from the room (s) after the agreed departure time in case of not being able to contact the guests of the room.

      No refunds or credits will be issued in case of: early departure in your reservation, flight cancellations, bad weather conditions, blackouts, tropical storms and / or hurricanes, or any other change in your reservation that reduces the number of nights or rooms reserved , for any circumstance. We recommend that all our clients obtain travel insurance coverage.
    Reservations made by an OTA (Online Travel Agency) are bound by the same policies mentioned above.

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