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Property Information

Property Name: The Docent's Collection

Address 1: 121 Middle Street

City : Portland - Maine

Postal Code : 04101

Phone: (207) 709-1217

Email: contact@thedocentscollection.com

Amenities
  • Elevator
  • 24-hour check-in
  • Air conditioning
  • Cashless payment accepted
  • CCTV in common areas
  • Common areas disinfected daily
  • Contactless check-in / check-out
  • Fire extinguishers
  • First aid kits
  • Guest accommodations disinfected between stays
  • Heating
  • Hypoallergenic rooms
  • Internet
  • Invoices
  • Non-smoking rooms
  • Smoke alarms
  • Smoke-free property
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 12:00 PM

Late Check-out Fees: $50.00

Late check-out (after 11:00 AM and before 12:00 PM) may result in a fee.

Property and Cancellation Policies :

For Flexible Booking rates
, a deposit of one night's room and tax is due upon reservation confirmation for reservations.  The deposit is refundable if a reservation is cancelled 7 days or more prior to your arrival date.  Reservations are held for the entirety of booking, therefore guests departing early must provide a written notice at least 72-hours in advance of new departure date.   Guests departing an Urban Home without notice will be subject to the full cost of the remainder of stay.  The full amount of your stay will be charged to the credit card used to confirm the reservation within 3 days of arrival.  

For Extended Stay Discounts up to 89 nights, a non-refundable deposit of the first 7 night's room and tax is due upon confirmation.  Reservations are held for the entirety of booking, therefore guests departing early on Extended Stay Discounts must provide a written notice at least 14-days in advance of new departure date.   Guests departing an Urban Home without notice will be subject to the full cost of the remainder of stay.  Payment arrangements may be made for weekly or monthly billing.

For Extended Stay Discounts of 90 or more nights, a non-refundable deposit of the first 29 night's room and tax is due upon reservation confirmation.  Reservations are held for the entirety of booking, therefore guests departing early on Extended Stay Discounts must provide a written notice at least 21-days in advance of new departure date.   Guests departing an Urban Home without notice will be subject to the full cost of the remainder of stay.  Payment arrangements may be made for monthly billing.
Terms and Conditions


Guest room charges are subject to 9% State of Maine Sales Tax or tax at the time of stay. 

By confirming your reservation, you agree we may authorize and charge the credit card provided on your reservation for full or partial deposit amounts any time prior to your arrival. All deposits collected will be applied to the final balance of your stay.    

Consecutive stays of 29 or more nights are automatically tax exempt in the State of Maine.

Any changes prior to arrival are subject to the rates and restrictions available at the time of change is requested.  

For guests staying more than 7 nights, a weekly refresh of your linens, towels, trash, and supplies is available.  Please contact us within your first few days to arrange this service. 

Guests must be 21 years of age or older to check-in.  There are absolutely NO exceptions to this policy. 
Key codes will only be issued to registered guests.  To register a guest, the following information must be provided:   Full Name, Email Address, Phone Number.
Should damages to your residence occur, please contact us immediately to rectify the situation.    
We are non-smoking property.   If we suspect smoking of any kind has occurred in our residence, you will be charged a cleaning fee of no less than $1,000. 
Please do not use confetti, glitter, flower petals, or open flames inside your urban home.  
Please leave your urban home tidy upon departure. We reserve the right to bill you for excessive cleaning fees of no less than $250 plus staff overttime and supplies.   
Pets are not allowed on property.  Guests in violation of pet policy will be charged a fee of no less than $500 and will have future stays revoked.

Guests exceeding the capacity of their residence will be removed from the property without refund for any portion of their stay.  Should guests have an impact on another guest, the individual will be billed for any refunds or service recovery items due to other guests.

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