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Contact Information

Additional Guests

Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
In order to confirm your reservation a prepayment deposit of 50% of the total of your stay is required via bank transfer within the following 72 hours. Your reservation will be confirmed once we receive the prepayment.

For foreigners without a bank account in Chile, we will email you a PayPal link for the prepayment in USD. 
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Property Information

Property Name: Cala Melí

Address 1: Ruta 225-CH (Camino a Ensenada) km 19,5

City : Puerto Varas - Los Lagos

Postal Code : 5550000

Contact Name: Bianca Santini Mier

Phone: 56 9 7527 2365

Email: reservas@calameli.com

Amenities
  • Baggage storage
  • Concierge
  • Laundry service
  • Printer
  • Safe deposit boxes at front desk
  • BBQ facilities
  • Beach
  • Beach umbrellas
  • Bicycle rental
  • Canoeing
  • Carbon monoxide detector
  • Fire extinguishers
  • Fishing
  • Guest accommodations disinfected between stays
  • Guest parking
  • Heating
  • Hot tub / Jacuzzi
  • Internet
  • Non-smoking rooms
  • Safety deposit box
  • Smoke alarms
  • Smoke-free property
  • Terrace

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 11:00

Property and Cancellation Policies :
Standard Cancellation Policy:
Guests may cancel this reservation for free up to 3 days prior to check in. After this moment a penalty of 50% of the reservation total will be applied. 
This policy applies for all bookings excluding holidays and peak season. 

Holidays Cancellation Policy:
Guests may cancel this reservation for free up to 7 days prior to check in. After this moment a penalty of 50% of the reservation total will be applied. 
This policy applies for all bookings during a holiday or holiday eve.

Peak Season Cancellation Policy:
Guests may cancel this reservation for free up to 14 days prior to check in. After this moment a penalty of 50% of the reservation total will be applied. 
This policy applies for all bookings during 31st December, January and February.
Terms and Conditions

Prices, Payment and Taxes

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional tax (VAT) of 19%.

For foreign tourists to be exempt from this 19% additional fee, a passport with an immigration stamp must be presented upon check in. 

Housekeeping
Stays 2 to 5 nights: does not include housekeeping
Stays 6 or more nights: Due to Covid-19 we are not providing housekeeping services during stays. We will however provide a fresh set of bed linen and towels.

Pet Friendly Cabins
In all cabins, except in the Lofts for 2 guests, a maximum of 2 pets are allowed for an extra cost of 10,000 CLP per pet per night (upon request). Just make sure to be mindful of other guests and that no waste is left behind. Pets cannot be left unattended inside cabins at any time and are not allowed on the beds or sofa. Should your pet cause damage to any property or if intensive cleaning were to be required after check out, an additional charge may be applied. No cats or venomous creatures allowed.

Cabin Rules

  • No smoking indoors
  • Upon exiting the cabin, please lock doors, close windows, and ensure heater, devices and lights are off.
  • A maximum number of visitors per cabin is permitted. The maximum number of visitors per cabin is equivalent to the maximum occupancy of the cabin, e.g. cabin for 4 guests is allowed 4 visitors (in addition to the 4 guests). It is the guests' responsibility  to open the entrance gate for their visitors. 
  • Please respect neighbouring guests by keeping noise levels down after 23:00. 
  • Lighting fires and using sticks from the beach for this use is not permitted. 
  • Please do not litter the beach (includes cleaning up pet's litter)


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