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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Dear Guest,
In order to guarantee your booking you can also opt to settle the 50% deposit of the total amount of your stay by bank transfer, through the following account details:
BIC/SWIFT: BESCPTPLXXX
IBAN: PT50 0007 0000 0001 7545 5552 3 GUIPESIL, LDA  
Please send the payment proof to this e-mail: geral@montedogiestal.com 

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Property Information

Entre o verde do campo, o azul do céu e os aromas da terra, surge um mundo à parte, rodeado de cenários idílicos e árvores centenárias.
O Monte do Giestal, Casas de Campo & Spa localiza-se na costa alentejana, a apenas uma hora de Lisboa, e ressurgiu para proporcionar a si e à sua família momentos de grande prazer e descontração!


Property Name: Monte do Giestal

Address 1: Bric 801 . Cova do Gato - Abela

City : Santiago do Cacém - Setubal

Postal Code : 7540-031

Phone: +351269 902 068

Email: geral@montedogiestal.com

Amenities
  • Laundry service
  • Lounge
  • Meeting rooms
  • Photocopying services
  • Printer
  • Room service
  • Swimming pool

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancellation Policies :
Cancellation Fees:
.Low Season (01/11 - 15/03):  5 days prior to arrival no cancellation feewill be applied.  The deposit paid willbe totally refunded
.Mid Season (16/03 - 30/06 & 14/09 - 31/10): 7 days prior to arrival no cancellation fee will be applied.  The deposit paid will be totally refunded
.High & Festive Season (01/07 - 15/09) 14 days prior to arrival no cancellation fee will be applied.  The deposit paid will be totally refunded. 

If cancelled after the abovementioned days, 50% of the totalamount  be charged. 
.No shows will result on the full amount being charged as a cancellationfee. 
Terms and Conditions

Please read these Terms & Conditions carefully as theseconditions incorporate the basis on which bookings for Monte do Giestal, Casasde Campo & Spa is accepted. The Terms & Conditions below are forbookings made directly via the Hotels’ website.By using this Site, you agree to be bound by these terms andconditions.We may revise these terms & conditions from time to time byupdating this posting. The revised terms will take effect when they are posted.Your use of some parts or features of the Site may be governed by additionalterms and conditions. Where this is the case you will be notified accordingly ofthose additional terms and conditions. 
MONTE DO GIESTAL & SERVICES
EarlyCheck-OutTheproperty reserves the right to charge an early departure fee in the event aguest departs earlier than the original departure date. 
LateCheck-OutOnrequest. Please contact the Front Office. Additional fees may be applied. 
GuaranteePolicyAvalid Credit Card required at booking time. 
DepositPolicyAdeposit may be required.  
CancellationPolicyEach rate booked at Monte doGiestal, Casas de Campo & Spa, is subject to a Cancellation Policy. Failureto check in on the reserved arrival date will incur a penalty charge asdetailed in the Cancellation Policy of the rate booked. We reserve the right tocancel or modify reservations under the circumstances where it appears that acustomer has provided an invalid credit card, engaged in fraudulent orinappropriate activity, or the reservations contain or resulted from a mistakeor error. In addition, we also reserve the right to cancel or amend bookings ifthey do not adhere to our terms & conditions. If a guest chooses to shortentheir stay or check out early, a penalty charge will apply, as detailed in theCancellation Policy associated with the rate booked. In the cases of theaforementioned booking cancellations, Monte do Giestal, Casas de Campo &Spa has no obligation to guarantee new available bookings or best rates. A newbooking at the best available rate will need to be made by the guest at thetime of the new reservation.As a condition of using thiswebsite, you agree to provide proof of payment to the hotel reservationsdepartment within 24 hours of the time of booking and will indicate thereservation confirmation number on the proof of payment. You will be fullyresponsible for any banking fees and/or costs required to complete the bank fundstransaction(s). Furthermore, you acknowledge that the reservation may becancelled by the hotel if proof of payment is not submitted to the hotel withinthe 24-hour notice period. You will be responsible for any cancellation or noshow penalties that might be incurred and hereby acknowledge that booking andpersonal contact information provided is correct for the hotel’s validationpurposes. 
PricingErrorsMontedo Giestal, Casas de Campo & Spa reserves the right to cancel contractsbased upon incorrect information being displayed in relation to price orservice at any point in time. 
ForeignCurrencyOnlythe currency confirmed within your reservation is confirmed. 
RatesMontedo Giestal, Casas de Campo & Spa works with dynamic rates, which means thatthe rates may vary accordingly to the hotel’s demand. Monte do Giestal alwaysguarantee the best available rate to all direct bookings. All rates are inclusiveof VAT. 
EventsToall special events which take place at our panoramic event venue, including weddingsor other festive events  will be requireda  full pre-payment in order to confirmthe booking. 
AdditionalSuplements:Accommodation.Adults(children from 12 y/o or +): 30€ per night.Children( 6y/o until 11.99 y/o): 20€ per night.BabyCot: complimentary, upon availability Breakfast.NonResident Guests:12€   
PETSMontedo Giestal, Casas de Campo & Spa is a Pet Friendly Rural Tourism, thereforeyour four-legged friends are more than welcomed at our property!Youcan opt between this two modalitites:  
.Kennel:free of charge and subject to availabilit.
Stayin the Villa: an additional fee will be applied, per day.
 Weapply this fee due to cleaning reasons and because we offer welcome amenities,basket, bowls for food and for water. If you wish to bring your four-leggedfriend, please contact us for further details.
 
Spado MonteSPAdo Monte area was conceived to complement the accommodation and a good meal, oreven as an opportunity to relax after all the energy spent on outdooractivities. Associated with the concept «Health through Water», Monte doGiestal also aims to provide wellness through the rural environment and byincorporating what is most characteristic of Alentejo. SPA has a covered area spanningover 300 m2 and provides the following services:
.Gym
.Infrared sauna
.Turkish bath
.Piscina climatizada com variados jogos de massagem
.Heated swimming pool with several sets of massages
.Relaxation rom
.Massage room          
.Whirlpool in Ofurö tub
 
Monte do Giestal, Casas de Campo & Spa also offers two outdoorswimming-pools, the larger for the adults and the smallest for the children. Pleasenote that both pools are not supervised or heated, being monitored and treateddaily with products suitable to maintain the desired pH, temperature,transparency and chlorine level. 
Whatare the pool’s usage rules? Childrenshould be accompanied and supervised by an adult at all times (in and aroundthe pool area). Diving is not allowed.. It is not possible to occupy theloungers with personal belongings during long periods of absence. Bicycles andpets are not allowed to enter in the areas surrounding the pools and thevegetable garden. We advise all our guests not to enter the water suddenlyafter long periods of sunbathing. The hotel is not responsible for any accidentthat occurs in these areas.  

Parking
Complimentary,inside of the property  

GENERALINFORMATION
CCTV
  
Inthe public areas of the property and some staff areas CCTV is in operation andvideo recordings may be made. This activity is carried out for security andservice reasons for the better management of the property and security for allits Clients and staff. 
Photographyand filming  All photography or filming for commercialpurposes must be authorised by a member of the Hotel's Executive team. Nophotography or filming must take place in any area of the property under anycircumstances without the assigned representative from the Hotel. Hotel staffmembers and the Hotel uniforms or part thereof will not be used in thephotography or filming and no staff role will be impersonated for the purposesof the photography or filming. Use of the Hotel brand name, commercialphotography, Hotel images and the Hotel logo including trademarks or tradenames requires the prior written consent of the Hotel. The Hotel will takeappropriate legal action to restrain any misuse or unauthorised usage of theHotel collateral listed above. 
Intellectualproperty rights All information, data and materials presentedon this website, including names, logos, content, etc., as well as the colourscheme and the layout of the website, are subject to copyright, trade markrights, database rights and/or other ntelectual property rights. Such contentmay be used only if authorised by the Hotel and strictly required for permittedpersonal, non-commercial purposes. Any other use and/or reproduction of suchcontent, without the prior written ntelect of the Hotel, is prohibited and willconstitute a breach of these Terms and may infringe the Hotel’s ntelectualproperty rights. 
ComplaintsBook TheHotel has a Complaints Book. If the Client wishes to make a complaint, the Hotelalways suggests that the Client first try to resolve the problem in a friendlymanner by contacting the Hotel. If this is not possible, the Client mustrequest the Complaints Book to formalize his/ her complaint. If the Clientprefers, he/ she can do so through the Electronic Complaints Book Platform, adigital platform where consumers and users can submit requests for informationto regulatory/ supervisory entities, submit complaints, suggestions or praisesto the economic operator.   
PrivacyPolicyTheCompany treats with great respect and seriousness the safeguarding of itsClients privacy. The collection of the Client’s personal information aims tomeet his needs and assist the Hotel in enabling reservations requests. Personalinformation is deemed to be any information collected about the Client as an individual,such as name, address, age, gender, image, e-mail, telephone number, creditcard information, preferences and specific requests stated before, during orafter the stay, including digital correspondence exchange. This data will becollected only with the Client’s prior consent and processed in compliance withthe European Union legislation on the General Data Protection Regulation. 
Whyis personal information collected:To present the Client a superior customer service - Personal information iscollected to assist the Hotel in making a reservation for a Client and inproviding the services requested by him. By keeping this data, the Hotelimproves the service delivered to the Client every time there is a repetitionof stay. Holding certain stay related personal information on file, such asinformation regarding guest history and itemized spending, allows the Clientand the Hotel to confirm prior transactions and reconcile statements orinvoices. And also to keep the Client informed - The provided personal informationmay be used to send newsletters with novelties to the Client and also to informhim of promotions, offers or other information that may be of his interest. Inorder to do this, personal information may be shared with a third party,including a customer relationship management company and/or a marketing andcommunications company. These companies are under contract with the Hotel andare contractually required to protect all personal information to which theyhave access. If the Client wishes not to receive information from the Hotel,that request can be made on his registration card upon stay or through ane-mail to geral@montedogiestal.com. 
RelocationInthe rare unexpected event whereby the Property cannot provide accommodation aspreviously confirmed, the Property will comply with its standard of obligationby undertake to relocate guests into an alternative property of equal or bettergrading at no expense to the guest. Should there not be a property of equal orbetter grading in the vicinity of the original booking, it may be required toprovide guests with a property of a lesser grading. If this is the case, anyreduction in costs will be refunded to the guest.Thealternatives offered are at the Property’s discretion. Should the guest wish tochoose a property of a standard other than offered under this condition, thenthe guest will be required to pay any difference.   
Disclaimers Asa condition of your use of this Website, you warrant to Monte do Giestal, Casasde Campo & Spa you will not use this Website for any purpose that isunlawful or prohibited by these terms, conditions, and notices. Although Montedo Giestal, Casas de Campo & Spa may from time to time monitor or reviewdiscussions, chats, postings, transmissions, bulletin boards, and the like onthis Website, Monte do Giestal, Casas de Campo & Spa is under no obligationto do so and assumes no responsibility or liability arising from the content ofany such locations nor for any error, defamation, libel, slander, omission,falsehood, obscenity, pornography, profanity, danger, or inaccuracy containedin any information within such locations on the Website. You are prohibitedfrom posting or transmitting any unlawful, threatening, libelous, defamatory,obscene, scandalous, inflammatory, pornographic, or profane material or anymaterial that could constitute or encourage conduct that would be considered acriminal offense, give rise to civil liability, or otherwise violate any law.Monte do Giestal, Casas de Campo & Spa will fully cooperate with any lawenforcement authorities or court order requesting or directing Monte doGiestal, Casas de Campo & Spa to disclose the identity of anyone postingany such information or materials. 
Limitation ofLiability Notwithstandinganything contained in these Terms and Conditions to the contrary, Monte doGiestal, Casas de Campo & Spa shall not be responsible for indirect damage,damage arising from consequential damage or special circumstances, includingbut not limited to loss of revenue, loss of profit, loss of use, loss ofopportunity, arisen out of the performance or non performance of obligationsunder this Terms and Conditions. 
Insurance Montedo Giestal, Casas de Campo & Spa strongly recommends you purchase ComprehensiveTravel Insurance. We suggest that the policy include, but not limited to, thefollowing coverage – loss of payment through cancellation, loss or damage topersonal baggage, loss of money and medical expenses. 
Links toThird Parties Montedo Giestal, Casas de Campo & Spa does not control any third party websiteand is therefore not responsible for the content of any linked website or anylink contained in a linked website. Monte do Giestal, Casas de Campo & Spaprovides such links only as a convenience to you and the inclusion of any linkdoes not imply endorsement, investigation or verification by Monte do Giestal,Casas de Campo & Spa of the linked website or any information contained init. 

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