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Property Information

Welcome to Gardner Hotel & Hostel, is the oldest continually operating hotel in the city of El Paso, Texas.  This hidden jewel will transport you back to the 1920’s and offer an experience like no other hotel in El Paso. Stay at the Gardner Hotel and see how it inspires you!


Property Name: Gardner Hotel

Address 1: 311 E Franklin

City : El Paso - Texas

Postal Code : 79901

Contact Name: .

Phone: (915) 532-3661

Email: info@gardnerhotel.com

Amenities
  • Baggage storage
  • Photocopying services
  • 24-hour check-in
  • 24-hour front desk
  • All rooms disinfected daily
  • Billiards / pool table
  • CCTV in common areas
  • CCTV outside property
  • Common areas disinfected daily
  • Daily Housekeeping
  • Fire extinguishers
  • Game room
  • Guests can opt out of daily room cleaning
  • Hand sanitizer provided
  • Heating
  • Internet
  • Non-smoking rooms
  • Self-service laundry
  • Smoke alarms
  • Smoke-free property
  • Towels changed upon request
  • Vending machine (snacks)

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :

Full Charge - Full Stay - If canceled within 2 days of arrival

No Charge - If canceled within 3 days of arrival

Terms and Conditions


Valid ID & Credit Card Required at Check In

A valid ID and credit card used to make the reservation must be present at check-in. Third-party reservations require a Credit Card Authorization Form along with a double-sided copy of the state ID and credit card you used to make the reservation.  The Credit Card Authorization Form and supporting documents must be received in advance to ensure a quick check in. Please contact us for a Credit Card Authorization Form. 

Parking
We have two FREE parking spaces in front of the hotel reserved for guest only, on a first come, first serve basis.  On street metered parking is also available.  The meters are FREE after 6PM to 8AM Monday – Friday and all day Sunday.  About a 2 minute walk away is a parking lot that charges for parking.  The Gardner Hotel is not responsible for any tickets or towing of your vehicle. 

Noise

Please note that we are located in a prime downtown location.  Noise may be present at times, go out, have some fun, and makegood use of our guest discounts with our neighbors.  However, if you are all partied out, we have earplugs available at the front desk. 

Elevator
Our elevator is original therefore it is very delicate and not currently operational.  All of our rooms are located one or two levels up so you will need to use our stairways to access your room.  Don’t be afraid to ask for help!  

Heating/Cooling

Due to El Paso's dry temperatures, we use centralized evaporative cooling.  Make sure the transom above the door is open, and your window is slightly cracked to allow proper air flow into the room. Do NOT Adjust Radiator in Room, heater is automatic.  

Pets

ONLY ADA Service Animals & Emotional Support Animals (ESA) are allowed at the hotel.
Emotional Support Animals (Dogs/Cats ONLY) must have a valid credit card (not a debit card) on file incidentals.  ESA must never be left unattended and must be restrained by leash or kennel when in public spaces or if the hotel staff needs to enter the room.  Any aggressive behavior or excessive barking will result in eviction from the hotel with no refunds.

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