Property Information
Located just 15 minutes walk from the town of El Nido, in the quiet neighborhood of Caalan, but close enough to reach all the restaurants, bars and shops that the bustle of El Nido has to offer. If you are looking for a quiet area but close to all the services of the city of El Nido, this is your place.
We offer 4 comfortable 22m2 rooms with an elegant design for your rest with a king size bed and a private patio or balcony to relax after your day enjoying the activities of El Nido. All rooms are provided with aircon, hot shower, fresh linens and towels, coffee amenities, mini fridge, body soap, shampoo/conditioner and toilet paper.
We offer expert guidance and can arrange unforgettable expeditions in the stunning Bacuit Bay of El Nido, as well as a variety of other activities, including scuba diving, ziplining, mountain climbing, waterfall exploration, surfing, sailing, and more to enhance your stay.
Property Name: Serenity Hotel
Street Address: Access lane to Caalan beach
City : El Nido - Palawan
Postal Code : 5313
Contact Name: Mónica González
Phone: +639771166074
Email: info@serenityelnido.com
Amenities
- Concierge
- Laundry service
- Air conditioning
- Bicycle rental
- Carbon monoxide detector
- Cleaning chemicals used are effective agaist COVID
- Common areas disinfected daily
- Designated smoking area
- Diving
- Fire extinguishers
- First aid kits
- Garden
- Guests can opt out of daily room cleaning
- Hiking
- Internet
- Ironing Service
- Massage
- No Children Allowed
- Non-smoking rooms
- Outdoor furniture
- Raised toilet
- Refillable water stations
- Safety deposit box
- Single-use plastics removed
- Smoke alarms
- Snorkeling
- Terrace
- Tour Assistance
- Tours
- Towels changed upon request
- Walking Tours
- Mini fridge
- Coffee amenities
- Pick up/drop off paid shuttle under request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
Free cancellation: fre cancellation made 1 day prior check in. The full amount will be refunded through Paypal or to the same source from where it was paid.
Non refundable / Website rate: for cancellations made at any time the total amount is not refundable.
Dates change : we will do our best to change your dates but we can't assure it as it depends upon room availability.
Non refundable / Website rate: for cancellations made at any time the total amount is not refundable.
Dates change : we will do our best to change your dates but we can't assure it as it depends upon room availability.
Terms and Conditions
Payment
The full reservation amount is paid through Paypal. No Paypal account is needed, only a debit/credit card.Prices and Taxes
Prices are the published ones on the date of booking or reservation by customer. Any offer published after booking date can't be applied. Taxes are included.Reservation Policy
Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned. The hotel has the right to cancel your reservation if we do not receive the full Payment. We will send you a cancellation confirmation via email immediately after cancelling your booking.Check-in / Check-out
Check-in is from 2PM to 8PM.
Please note that check-in cannot be completed until full payment. A room key is provided at check-in time after the full rental amount has been settled. Key lost has an extra charge of 500Php.
During the check-in process, our receptionist will provide you with any information which may be required during your stay such as the location of near-by shops, good places where you can eat, sights you may like to see, places to go at night, etc. Always ask our receptionist for anything that would make your stay more enjoyable and convenient.
For later check-in, please let us know in advance that we can help you. If there is no notification about it, we are not responsible if entry is possible.
Check out is max. until 11AM.
Arrangements for checking-out will be made at the same time or the day before.
Later check-out times may be requested although we may not always be able to accommodate late changes and will depend on availability. If for whatever reason there is a later check out without prior notification, this will have additional fees.
At check-out time please drop keys to the reception area. Please note that a more detailed inspection of the room is usually made after the check-out time and we reserve the right to make charges for any damages or breakages found before the room is occupied again.
Please be aware that bed linen and towels should be placed where they were originally found. The bed linen and towels are NOT gifts and should remain in the room.
GOVERMENT RULES REGULATION AND APPLICATION OF LAW guest are requested to observe, abide by confirming to and be bound by all applicable acts, laws and government rules and regulations in force from time to time.
MANAGEMENT RESERVES TO ITSELF THE RIGHT TO ADD TO, ALTER, AMEND ANY OF THE ABOVE TERMS, CONDITION AND RULES WHICH ARE A PART AND AN ABSTRACT OF THE LOGING ACT.
Please note that check-in cannot be completed until full payment. A room key is provided at check-in time after the full rental amount has been settled. Key lost has an extra charge of 500Php.
During the check-in process, our receptionist will provide you with any information which may be required during your stay such as the location of near-by shops, good places where you can eat, sights you may like to see, places to go at night, etc. Always ask our receptionist for anything that would make your stay more enjoyable and convenient.
For later check-in, please let us know in advance that we can help you. If there is no notification about it, we are not responsible if entry is possible.
Check out is max. until 11AM.
Arrangements for checking-out will be made at the same time or the day before.
Later check-out times may be requested although we may not always be able to accommodate late changes and will depend on availability. If for whatever reason there is a later check out without prior notification, this will have additional fees.
At check-out time please drop keys to the reception area. Please note that a more detailed inspection of the room is usually made after the check-out time and we reserve the right to make charges for any damages or breakages found before the room is occupied again.
Please be aware that bed linen and towels should be placed where they were originally found. The bed linen and towels are NOT gifts and should remain in the room.
Luggage storage
Luggage storage is subject to the availability of the luggage space, the guest can store luggage in the reception, at the guest sole risk as to loss or damage from any causeGuest belongings
Guest are particularity requested to lock the door of their rooms when going out and/or going to bed. the management will not in any way whatsoever be responsible for any loss and/or damage to the guest belongings or any other property from either the hotel room or any part of the hotel for any cause whatsoever including theft or pilferageTraveling with Minors
Children are not allowed due lack of proper facilities and amenities to accommodate them. Unless the minor is traveling together with one of the direct parents, and the total persons per room is 2 counting the child.Pets
Pets are not allowed in the hotel premises.Parking
No available parking for CARS. There is available street parking outside the premises only for motorbikes or bicycles. Not allowed to park the motorbike inside the premises.Use of Personal Information
Please read our Privacy and Cookies policies at https://www.serenityelnido.com/cookie-policy/ https://www.serenityelnido.com/privacy-policy/Management right
It is agreed that the guest will conduct him/himself in a respectable manner and will not cause any nuisance or annoyance within the hotel premises, to other guests and to any hotel team member.GOVERMENT RULES REGULATION AND APPLICATION OF LAW guest are requested to observe, abide by confirming to and be bound by all applicable acts, laws and government rules and regulations in force from time to time.
MANAGEMENT RESERVES TO ITSELF THE RIGHT TO ADD TO, ALTER, AMEND ANY OF THE ABOVE TERMS, CONDITION AND RULES WHICH ARE A PART AND AN ABSTRACT OF THE LOGING ACT.
RATE CHECK 