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Our Hostel is the perfect place to relax after a long day, where you can rest in a small paradise. At Sagres Sun Stay you will find a set of newly built facilities, with a clean-looking finishing, designed for your maximum comfort. Utilities include a wide T-shaped salted water pool; an area of fitness machines; surfboard and wetsuit areas; Wi-Fi all around; and reception service.
Our twin rooms, with a pool view, are perfect for couples or friends who want their privacy and maximum comfort. With heated floors, en suite bathroom, flat screen TV, minibar and terrace/balcony with view over our swimming pool, the rooms are made to offer pure relaxation and peacefulness.
Sagres Sun Stay has also 3 types of dorm rooms: for 6, 8, and 12 people. Delicately decorated to bring up the feel of summer and surf vibes, while ensuring your privacy and security, with each bed having curtains, and lockers. Free bed linen is provided, including duvet. The two big communal bathrooms are equipped with a hairdryer and shower gel. The communal kitchen is fully equipped and open to guests.
At Sagres Sun Stay, we are committed to being environmentally friendly, reducing pollution, energy use and plastic. Especially since we are in the Natural Park of Costa Vicentina, we have a duty towards our local habitat and our planet. For these reasons we use LED light bulbs, we have time sensors for the lamps and have installed solar panels in our roofs. Besides, we apply a shower time budget to avoid wasting water. Because we are eco-friendly, every client that buys at least one night in our dormitories has a shower per day included on the rate. Additional shower time will have an additional cost. We count on your support to help us in these efforts.

NOTE: This year, due to the COVID pandemic, and as a safety measure, our bar and service kitchen are closed (no meals served). Nevertheless, our community kitchen is totally available.


Property Name: Sagres Sun Stay hostel and surfcamp

Address 1: Sitio do poco

City : Sagres - Faro

Postal Code : 8650-375

Contact Name: Sagres Sun Stay

Phone: 00351282625345

Email: info@sagressunstay.com

Amenities
  • Baggage storage
  • Meeting rooms
  • Printer
  • Swimming pool
  • Outdoor fitness equipment
  • Surf equipment Rentals
  • Bike Rentals
  • Community kitchen
  • Surf Lessons

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 4:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :
  Until 7days upon arrival: free.·       
  
After 7days upon arrival: 50% of the total amount charged.
·        
  
No show: 100% of the total amount charged.
Terms and Conditions

Sagres Sun Stay - Terms and Conditions: The company Zonas Dinâmicas, Lda, representing Sagres Sun Stay - Surf camp & Hostel shall hereinafter be referred to as "Sagres Sun Stay", "the company", "we/us", or "the Hostel". A) Hostel Rules 1 - In case of any damage or loss of the material(s), the client will be required to pay according to the price/budget established by the enterprise. 2 - Guests who purchase the sports packages. 2.1 - Are responsible for the use of the equipment. In case of loss or damage, they must pay for the equipment purchase. 2.2 - Group lessons must be composed of at least 3 people, otherwise it will be considered a private class, to which other costs will be applied. 3 - Pets are not allowed. 3.1 - Upon previous consultation, pets may be allowed exclusively in our Studios. 4 - It is not allowed to smoke in any closed areas. 5 - Guests are required to inform us of any food allergies, physical disabilities, or relevant medical conditions. 6 -  It is not permitted to make loud noises between 11pm and 8am. 7 - All guests shall follow the rules for the common spaces, ensuring a respectful and enjoyable environment for all. 8 - Guests must comply with all safety and hygiene norms as directed by the company and local authorities, as well as applicable contingency plans and emergency evacuation rules. These rules will be available on display at the premises of our Hostel. 9 - The swimming pool is open to all guests at specific hours. Guests who use the swimming pool shall read and comply with the safety & hygiene rules stated at the pool's entrance. 10 - Guests who do not respect the rules may be expelled by Sagres Sun Stay, in which case they will lose the right to refunds or cover for additional expenses. B) Reservations and Payments 1 - In order to make any kind of reservation, we will need to ask for the clients' ID/Passport/Other identification document, VAT  number, their home address, mobile number and e-mail address. Occasionally, if needed, other info might be asked as well. 2 - A reservation is only effective after the Hostel has given its consent to it, which will happen based on availability and after receiving the respective payment (through agencies or directly at Check-In). The confirmation e-mail will provide the client with a confirmation code and the respective included services. 3 - Guests can pay with debit/credit cards (all kinds except American Express), cash or by Bank Transfer. For the latter to be acceptable, the clients must always send the proof of the transaction before their arrival, so our accountant can confirm the deposit. 4 - To confirm your pre-booking, we request a transfer of 50% of the agreed value, and the remaining 50% will be payed at the time of Check-In. For this to be accepted, the clients must send the proof of transaction. You will have 5 days to confirm your pre-booking, otherwise it will be cancelled. 5 - Sagres Sun Stay reserves it self the right to alter the prices advertised in the website without previous notice.  C) Rooms and Packages 1 - In order to confirm the reservation, a 50% of the agreed value must be payed within two weeks before the client's arrival. The financial details will be supplied to the client via e-mail, as a response, after they have filled in our online form in the website. 2 - In case of loss or damage to any keys/key-card provided by the Hostel to the guests, the additional cost of 10€ per key and 5 € per key-card will be charged. 3 - People under 18-years-old can make a reservation provided they present a signed document containing their tutor's (mother/father/family member) express authorization. Reservations by underage people will only be accepted when accompanied by a person older than 18, exclusively for a Twin Room/Studio. D)Showers 1 - Due to our eco-friendly sustainability compromise, each client who purchases at least one night in our dormitories has one 10-minute shower per day included in their rate. 2 - Additional shower time will have an additional cost of 1€ per 10 minutes, which can be acquired through the automatic machines located at each shower. 3 - Safety and hygiene rules must be followed as directed by the company and staff. E) Check-In & Check-Out 1 - Upon arriving, for Checking-In,each guest must fill in an individual registration form where their names, ID number and other data will be asked for (you can read more on this in our Privacy Policy below). 1.1 - However, due to the current COVID-19 pandemic situation, the Hostel shall send said registration form via e-mail directly to the client before their scheduled arrival, so they can fill it digitally and forward it to us; this way we can register their data in the reservation process through minimal personal contact. 2 - Check-In time for Dorms and Twin Rooms goes from 16h00 (4pm) until 21h00 (9pm). 2.1 - Check-In time for Studios starts at 17h00 (5pm) and can be done until 24h00 (12am) or the day after. The client will be provided with an access code sent by e-mail, or through a booking platform, with which they can open a safe containing the key. 3 - Check-out time is until 11h00 (11am). 4 - The rescheduling of the Check-Out for the following day (or later days) may be possible upon consultation, always depending on the availability and agreement on behalf of the Hostel. 5 - Checking-Out one or more days before the scheduled date will not imply a refund to the client for the night(s) and/or breakfast previously paid for. F) Water Sports & Other Activities 1 - The Sagres Sun Stay - Surf Camp & Hostel works in partnership with other entities in order to provide our guests with water sports experiences, such as Surf and Windsurf lessons, among others, as well as trekking and bicycle hikes. 1.1 - When guests enrol in a water sport class, they automatically accept the terms and conditions/safety rules stated by our partners, which will be available for consultation at the Hostel's reception.1.2 - Bicycle rental also implies acceptance of terms and conditions that apply according to our providing partner. 1.3 - During water sports classes the clients must behave according to the rules provided by the instructors, taking into account theirs and others' safety. Any accidents arising from the clients' non-compliance with directions from the instructors will be excluded from the Hostel's responsibility.1.4 - During water sports classes, the guests will be liable for any loss or damage to the materials that is done intentionally, or results from non-compliance with the instructor's rules and/or negligence. 2 - The Hostel also provides the rental of surf equipment. 2.1 - Before proceeding with the surf equipment rental, the clients must inform the Hostel whether they have any physical disabilities and/or medical conditions that may interfere with their ability to safely practice any water sports. The omission of that information excludes the Hostel's and respective partners' responsibility for any events that may follow. 2.2 - Upon requesting the surf equipment, the clients must leave a deposit, the value of which will depend on the kind of equipment being rented. 2.3 - Clients must use the rented equipments with care and good sense. The Hostel assumes no liability as to accidents involving the client and/or third persons that may happen due to negligence or wrong use of the equipment by the clients. 2.4 - In case of loss or damage to the equipment, the client will lose part or the entire deposit, and may be charged for the respective remaining value, when applicable. G) Insurance Our hostel is insured according to the laws in force. H) Capacity 1 - The Hostel will accommodate guests from the same booking in the same room whenever that is possible, which cannot always be guaranteed. 2 - Each Twin Room or Triple Room has the capacity for 2 or 3 people, respectively. 3 - Each Studio has capacity for 2 or 3 people (Studio 1 or Studio 2, respectively). I) Cancellation policies 1 - Any cancellations or changes to the reservations must be communicated to the Hostel via e-mail to info@sagressunstay.com, providing your reservation number, first and last names, and dates of Check-In and Check-Out. 2- Clients who book stays in our Dormitories may cancel their reservation up to 7 days prior to the scheduled Check-In day, in which case no costs will be charged. 2.1 - For cancellations done after the 7th day prior to the scheduled Check-In day, the Hostel will charge 50% of the total cost for the scheduled reservation. 3 - Clients who book stays in our Deluxe Rooms may cancel their reservation up to 7 days prior to the scheduled Check-In day, in which case no costs will be charged. 3.1 - For cancellations after the 7th day prior to the scheduled Check-In day, the Hostel will charge 50% of the total cost for the scheduled reservation. 4 - Clients who purchase any of the Packages may cancel: 4.1 - One month ahead, for a 50% refund (deposit value); or 4.2 - Up to two weeks ahead, for a 20% refund.4.3 - Cancellation of the Package with a notice of one week or less will imply no refund. 4.4 - Upon arrival and during your stay we will not make any refund except in the case of serious illness or injury.
PERSONAL DATA POLICY Name: Zonas Dinâmicas, Lda. Sagres Sun Stay VAT: 514 784 040 Address: Estrada Nacional 268, Sítio do Poço, Sagres. 8650-375 Vila do Bispo, Faro – Portugal. The type of personal information we collect We collect some personal information about visitors and users of our websites. We aggregate information such as: user names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information, transactional details, tax information, support queries, forum comments, content sent for the website (item descriptions) and web analysis data. We also keep personal information from job applicants (CV, application form, cover letter and interview notes). Collection of information When personal information is provided, we save it. We also collect it automatically as you navigate throughout he website or through other people when accessing to services associated. We keep your personal information when provided by the purchase of items or services on our website. Personal information collected from others Mostly, the information is collected directly from others (agencies or reservation websites), but sometimes it is provided by Google social networks and partners. Use of personal information We use personal information to fulfil the contracts, facilitating and processing transactions that take place on the website. This is necessary for purposes which are in our, or third parties, legitimate interests. These interests include: •  providing the services described in the website; •  responding to support tickets and helping facilitate the resolution of any disputes; •  updating the clients with operational news and information about our enterprise and services (to notify about changes in our website, website disruptions or security updates); •  carrying out technical analysis to determine how to improve the websites and services we provide; •  monitoring activity on the websites (to identify potentially fraudulent activity and to ensure compliance with the user terms that apply); •  managing our relationship with the customers (answering to comments or queries submitted to us on the websites or asking for feedback or whether visitors want to participate in a survey); •  improving our products and services; •  for purposes which are required by law; •  to fulfil governmental, court of law or law enforcement authorities' requests during ongoing investigations. Information that requires your consent to be shared •  providing marketing information about products and services which we believe may interest potential clients; •  customising our services and websites (advertisements on the website and social media – where this involves the use of cookies or similar technologies – in order to provide a more personalised experience). Personal information storage Our company is located in Portugal. Therefore, your personal information will be stored in Portugal. In order to protect guests’ information, we work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance. Access to personal information To access or correct your personal information please contact our managing department (info@sagressunstay.com). Duration of personal information storage We retain your personal information for as long as it is necessary to provide the services to you and others, and to comply with our legal obligations.If you no longer wish us to use your personal information or to provide you with the Sagres Sun Stay information on our services, you can request that we erase your personal information. Please note that if you request the erasure of your personal information, we will however retain information from deleted accounts as it remains necessary for our legitimate business interests, to comply with the law, prevent fraud,collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Cookies and web analysis When you visit our website and social networks, there is certain information being recorded which is generally anonymous and does not reveal your identity. If you’re logged into your account, some of this information could be associated with you.Information saved: •  IP address or proxy server IP address; •  the domain name requested by the user; •  the name of the internet service provider is sometimes captured depending on the configuration of the ISP connection; •  the date and time of the visits in the website; •  the length of the sessions; •  the pages which users have accessed; •  the number of times that a user has accessed our website within any month; •  the file URL looked at and the information related to it; •  the website which redirected to our website; •  the operating system users’ computers have. Making contact with Sagres Sun Stay If you have any doubt about our Privacy Policy, please send us an email to info@sagressunstay.com.

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