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Windsor Guest House is located at 325 West 11th Ave. in a beautiful neighbourhood call "Mount Pleasant". We have been in the hospitality business for over 20 years, our friendly international staff always is available to help with all your travel needs.

Windsor is located just one block away to major transportation including downtown, ferry and YVR airport.

In the same block, you can find a wide variety of restaurants, health spa, shopping malls, banks and coin laundry.

Some of Vancouver’s best restaurants are just a stroll away or take a leisurely twenty-minute walk along a waterfront promenade to Granville Island. Just a two-block away, you can board the Canada line train to Chinatown, Gastown, Canada Place or Stanley Park in just a few minutes.


Property Name: Windsor Guest House

Street Address: 325 West 11th Avenue

City : Vancouver - British Columbia

Postal Code : V5Y1T3

Contact Name: Claudia Chavez

Phone: 604-872-3060


Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 11:00

Property and Cancellation Policies :
  Windsor Guest House is a small property where every guest reservation made is important to us. Last-minute changes or cancellations significantly affect our business. Making a reservation at bed and breakfast is not the same as making a hotel reservation.
When you reserve a room, we agree to turn away all other requests for that room, and you agree to pay the rate quoted for the number of days you reserve it. A last-minute cancellation gives us little chance of re-booking a room. For this reason, we uphold a strict reservation and cancellation policies.

Reservations Policies:
•    Guestroom guarantee: Windsor guest house requires a valid credit card to guarantee your reservation.

•    Deposit: Please note to process your booking, we must validate your credit card, with a deposit of $ 1.00 Canadian Dollar.

•    Payments: The total amount of your bill will charge to the credit card that we have on file three days before the arrival date. If you wish to pay with a different card, you must contact us by phone: 1-604-872-3060 or by email and provide the new credit card number. If       your credit card decline, we will send you an email to request the new credit card information if we don’t receive any information from you in the next 24 hrs., we reserve the right to cancel your reservation.

•    Extra guest fee: Our base rate is for one or two guests; any extra guest will charge CA$20.00 per night. Any child older one year must pay the fee.

•    Credit cards we accept: Visa & MasterCard, please note, we charge in Canadian dollars and the responsibility for the exchange conversions is your credit card company.

•     Reservation for another person: If somebody reserves a room for you or you book for somebody else, you must have to contact us by phone at 604-872-3060 or by email at

  Taxes: We charge the total of 19.18% taxes.  8% provincial sales tax (PST) + 3% Vancouver municipal and regional district tax (MRDT) + 2.5% Major Events MRDT + 5% GST (on purchase price, PST, MRDT, Major Events MRDT). 

Cancellation policies:
a) Regular reservations: Cancellations/modifications are allowed up to 3 days (72 hours) before the date of arrival. No fees will be charged, after which your reservation becomes non-refundable.

b) Last minute: All reservations made 3 days before arrival date are non-refundable. You only have one hour after reservation made to modify. Please note in case of a no show, we will cancel your reservation. Strict check-in policies, please contact us for more information.

c).- Group cancellation: Reservations for thee o more rooms calls as reservation group,  the deposit and payments applies different Please contact us for more information.

Terms and Conditions

Our regular check-in time is between 3 p.m. m. and 5 p.m. 

                  ** Early check-in is subject to availability, but feel free to come earlier to drop off your bags and come back later to check in.
                ** Late arrival: check-in is only allowed after 5:00 p.m. m. with the prior approval of management;
                                        For more information, please contact us at 604-872-3060.

Parking: We don't have a parking space available, but you can park on the street; please check the city signs; some restrictions apply.

Breakfast: Our full homemade vegetarian breakfast serves in our lovely dining room from 8 am to 10 am. It consists of a cool buffet area, a beverages area, and a menu of egg-based food.

  Pets: Our house does not allow pets; send us your dog certification if you need a service dog. We must have it at least 24 hours before arrival.

  Smoking: Our property is smoke-free; Per Vancouver City law, smokers must be at least 7 meters away from the entire property.

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