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The Sunny Coast's best kept Secret...Experience unique hand carved treehouses nestled high in the treetops, with stunning views over Lake Baroon, magical elevated walkways and waterfalls. Indulge yourselves with double spa baths, log fires, chocolates, flowers and continental breakfast baskets. Featured on National television as the Perfect Romantic Escape for  Couples and in 1001 Escapes to Make Before you Die.


Property Name: Secrets on the Lake

Address 1: 207 Narrows Rd,

City : Montville - Queensland

Postal Code : 4560

Contact Name: Aldath Johnston

Phone: (07) 5478 5888

Email: info@secretsonthelake.com.au

Amenities
  • ATM on site
  • Fax services
  • Gift shop
  • Laundry service
  • Lounge
  • Photocopying services
  • Printer

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 10:00 AM

Property and Cancellation Policies :
  • As we hold your booking in good faith, we operate under a 30 day cancellation policy.
  • 1 night bookings are paid in full to confirm.
  • To secure your reservation we require payment in full for a single night or half the total for longer stays.
  • The balance is then required a month before arriving.
  • Transfers and cancellations made up to 30 days before arrival are subject to a $100 cancellation fee.
  • Refunds of cancellations after this time are subject to the treehouse re-letting (some conditions may apply).
  • In the event of further shut downs due to Covid-19, Secrets will hold your deposit in good faith for you to re-book within 12 months.
  • It is suggested that guests seek travel insurance (particularly for longer stays) to cover cancellations, loss of deposits, medical and other emergencies.
  • Gift vouchers are non-refundable and only transferable once re-let.
  • Minimum bookings apply.
  • Computer or booking system glitches will be over ridden by management

Terms and Conditions

  • Your acceptance of our terms and Conditions is required to make a booking·        
  • Minimum bookings of 2 nights apply with 3 nights minimum bookings over public holidays. Single nights only when available·       
  • Check-in time 2pm Check-out 10am·        
  • Secrets facilities are for paying guests only·        
  • Please mention when booking if you are bringing infants or children as most cabins are couples only·        
  • Computer or booking system glitches will be overridden by management·        
  • You authorize Secrets to deduct payment for any balance due 30 days prior to arrival via the credit card provided.    
  • Bookings may be transferred up to 30 days prior to your stay for single cabin bookings,and up to 60 days for multiple cabin bookings. Transfers incur a $100administration fee per cabin booking. Bookings cancelled after this time are non-refundable and non-transferable (but may be covered by insurance)·        
  • All rates and prices include GST and are firm at the time of your deposit, otherwise subject to change without notice. For transfers, prices are valid for 6 months from date of your initial booking·        
  • It is strongly recommended that guests seek travel insurance to cover cancellation, loss of deposit, medical and other emergencies.·         
  • Guests are responsible for damage, loss or theft from their treehouse·         
  • Gift Vouchers are non-refundable and only transferable once initial booking is re-let. The cancellation fee applies.·         
  • Smoking is only permitted on your treehouse deck or in designated garden areas·         
  • Special conditions apply for wedding parties·        
  • No pets allowed·        
  • Above Terms apply to all new bookings, and, from the 1st of September 2022 for all customers.

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