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Are you happy for us to contact you in the future with information on events, exhibitions at East Quay and offers and packages for the East Quay pods and East Quay Kitchen?

Property Information

More than just a place to stay, the pods at East Quay offer a unique getaway experience. These five split-level pods, each with their own distinct themes, have far-reaching views either over the channel to Wales, to the Quantocks, or Exmoor. Designed for the adventurous traveller, these pods widen the choice for visitors coming to Watchet and the West Country.  

During your stay, come and explore the galleries and artist studios, eat at the restaurant, and join in with our events. Entry to the galleries is free for everyone.  You are welcome to explore the different artist studios and chat to the artists, explore the walkways and see incredible views of our Somerset coastline. 


Property Name: East Quay

Street Address: East Quay Watchet

Apt, suite, floor etc. : Harbour Road

City : Watchet - Somerset

Postal Code : TA23 0AQ

Contact Name: Reception

Phone: 01984 263103

Email: hello@eastquaywatchet.co.uk

Amenities
  • Elevator
  • Gift shop
  • Bar
  • Bathroom emergency pull cord
  • Beach
  • Board games / puzzles
  • Cashless payment accepted
  • CCTV in common areas
  • CCTV outside property
  • Coffee Shop
  • Face masks available for guests
  • Facilities for disabled guests
  • Fire extinguishers
  • Guest accommodations disinfected between stays
  • Heating
  • Hiking
  • Internet
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Low bathroom sink
  • Non-smoking rooms
  • Outdoor furniture
  • Property has wheelchair access
  • Raised toilet
  • Restaurant
  • Security alarm
  • Shops (on site)
  • Single-use plastics removed
  • Smoke alarms
  • Smoke-free property
  • Special diet meals (on request)
  • Temporary art galleries
  • Terrace
  • Toilet with grab rails
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
If you wish to cancel your reservation we ask you notify us 48 hours prior to arrival. After this time we reserve the right to take full payment. In the event of a non-arrival and no notification we reserve the right to recover the full cost of the booking.  
Terms and Conditions

Payment
Payment is requested upon check-in. If you are unable to pay before your check out date, we will take payment remotely up to 14 days after your reservation, using the card details you have provided. 

Cancellation
We have a 48-hour cancellation policy and require notification of cancellation by email or phone. If you need to cancel within 48 hours of your booking date we reserve the right to charge for reservation. As the cancellation window will have closed,this amount is non-refundable. In the event of a non-arrival and no notification, we reserve the right to charge for the full booking amount. 

Charges and VAT
All room prices are VAT inclusive (20% VAT). 

Check-in and Check-out
Check-in is available from 3pm to 5pm every day at East Quay reception and until 8pm in the cafe on Thursdays, Fridays and Saturdays. If you require an earlier or later check-in, please let us know and we will do our best to accomodate you. Check-out can be made at East Quay from 8am to 11:00am, please let us know if you require an earlier or later check-out.   

Liability of the guest
Guests are liable for and shall indemnify East Quay for any acts or omissions by the guest (whether or not intentional) which result in damage to the accommodation, including but not limited to, damage caused as a result of negligence, deliberate damage or recklessness. Guests are liable for the cost of replacing any items which they remove from the premises without East Quay’s consent. In the event that we become aware of damage to property or loss of possessions after the guest has departed, we reserve the right to make a charge to the guests’ credit/debit card, or send an invoice for the relevant amount to the guest which shall be payable with 15 days of the date of invoice. Acting without due regard for your own safety may mean that you are not covered by our Public Liability cover.  

Parking
We do not offer on-site car parking. There is a pay and display car park next to East Quay.  

Pets
We do not accept pets within the pods. Guide/assistance dogs are allowed.   

Smoking Policy
Smoking is not permitted anywhere in the building. Therewill be a minimum £60.00 penalty for non-compliance.   

Standards of Behaviour
Guests must adhere to policies and procedures implemented by East Quay. Policies include but are not limited to health and safety, and security procedures. Guests must not bring any illegal or hazardous substancesinto the building. Please be mindful of other guests and residents of Watchet in relation to noise inside and outside your pod. No barbeques are allowed inside or outside your pod. Children under the age of 16 should be accompanied by an adult at all times. If staying overnight, children under the age of 16 must be accompanied by an adult over the age of 18. All bookings must be made by persons over the age of 18. Management have the right to refuse to serve alcohol, and/or require a guest to leave the premises when they believe the guest to be behaving in an unacceptable manner. East Quay shall not be liable to pay any compensation or make any refund to a guest in these circumstances. Should the guest accept the offer of East Quay to provide the services, the guest and East Quay shall be bound by these conditions of the mutual promises and undertakings which are contained within these conditions.  

Keeping you informed about our services
We would like to tell you about the great offers, events, competitions, promotions, and news from East Quay that we think you might be interested in. Where you have consented to us doing so, we may do this throughthe post, email, or using social media. If you don’t want to hear from us, you can unsubscribe at any time – just use the unsubscribe link provided in the footer of our marketing/newsletter emails. Alternatively, you can contact us directly at hello@eastquaywatchet.co.uk. 

East Quay accommodation is operated by Onion Collective CIC. Registered in England and Wales, Company number 08323538

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