*available in selected rooms only.
Free Cancellation - Up to 7 days before arrival
Property Name: Santa Grand Hotel, a NuVe Group Collection
Street Address: East Coast
Apt, suite, floor etc. : 171 East Coast Road
City : Singapore - Singapore
Postal Code : 428877
Phone: 6344 6866
Amenities
- Baggage storage
- Concierge
- Elevator
- Laundry service
- Photocopying services
- Swimming pool
- 24-hour check-in
- 24-hour front desk
- Air conditioning
- Beach chairs / loungers
- Breakfast, Continental
- CCTV in common areas
- Daily Housekeeping
- Express check-in / check-out
- Face masks available for guests
- Family rooms
- Fire extinguishers
- First aid kits
- Food can be delivered for in-room dining
- Guest accomodation cleaning can be cancelled
- Guests can opt out of daily room cleaning
- Hot Tub
- Internet
- Invoices
- Key card or motion-controlled electricity
- Non-smoking rooms
- Refillable water stations
- Restaurant
- Safety deposit box
- Smoke alarms
- Snack bar
- Soundproof rooms
- Taxi service
- Tour Assistance
- Towels changed upon request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 11:00
Property and Cancelation Policies :
- A valid credit card is required to guarantee the reservation.
- Reservations must be cancelled or modified 2 days prior to guest arrival day to avoid full cancellation fee for non promotional rates.
- For booking of promotional rate plans, any cancellations or amendments has to be made 7 days to arrival. Pre-authorization of the full amount will be done at the point of booking. There will be no refunds on cancellations that was made out of the cancellation window. Cancellation will result in 100% forfeiture of the booking. Amendment of stay is possible at a fee but subjected to rooms availability and rate difference; if any. - 100% room charge applies for any No Show booking.
Management reserve the right to amend the Terms and Conditions without prior notice.
Terms and Conditions
• A refundable security deposit of SGD100 per booking is required upon check in.
• Child below 10-year-old stay for free using existing bed. No breakfast included.
• Additional occupant 10-year-old and above is chargeable at SGD25 nett per night using existing bed. Extra bed is available at SGD55 nett per night.
• Restricted Group Size of 3 Pax (in-house guest + visitor) and visitors must leave hotel premises by 10pm.
• Minimum age requirement for check in is 18 years old.
• No pets and no service animals are allowed at the hotel.
Credit card used as mode of guarantee/ payments has to be produced during check-in for verification purpose. Hotel reserved the rights to only accept bookings made in the name of credit card holder.
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