Sea'Ya Family Surf Houses is a unique and brand new local accommodation with three independent Villas- Villa Abano, Villa Cresmina and Villa Guincho, each with a large and sunny terrace.We are in Cascais, in the picturesque village of Charneca, less than 2km from the famous Guincho beach, immediately next to the Sintra Cascais Natural Park, and minutes away from the center of Cascais and from the mystic Serra de Sintra.Get to know the beaches and nature that surround us, in a stay designed for the most demanding families how love sea, nature and local experiences.
This Privacy Statement is valid for www.seaya.pt
, which is owned and managed by SEA´YA Family Surf Houses. This Privacy Statement describes how we collect and use information, which may include personal data that you provide on our website: www.seaya.pt
. It also describes the options you have about using your personal data and how you can access and update it.
Collection of information
The types of personal information we collect include:
- Your first and last name, e-mail address, telephone number and address;
- Credit card details (type of card, credit card number, name of the holder, expiration date and security code);
- Information about the guest's stay, including arrival and departure dates, special requests made, comments on service preferences (including room preferences, amenities or any other services used);
- The information you provide about your marketing preferences or through participating in questionnaires, contests or promotional offers;
You can always choose which personal data (if any) you would like to provide. By choosing not to provide certain data, you may have an impact on your transactions with us.
Data we collect automatically
Purpose of processing
We use your personal data for the following purposes:
A. Reservations: We use your personal data to complete and manage your online reservation.
B. Customer service: We use your personal data to provide customer support.
C: Guest comments: We may use your contact details to invite you by email to write a comment after your stay. In doing so, you can help other travelers choose the most suitable accommodation. If you submit a comment, it can be posted on our website.
D. Marketing activities: we also use your data for marketing-related activities, as permitted by law. When we use your personal data for direct marketing purposes, such as commercial newsletters and marketing communications about new products and services or other offers that we think may interest you, we include a link that you can use if you do not want us to send you messages in the future.
E. Other communications: There may be other occasions when we contact you by email, by post, by phone or by text messages, depending on the contact details you share with us. There may be several reasons for doing so, namely:
a) We may need to respond to and handle requests you have made.
b) If you have not finalized an online reservation, we may send you an email reminder to continue your reservation. We believe that this additional service is useful for you, as it allows you to continue with a reservation without having to search the accommodation again or fill in all the details of the reservation at the beginning.
c) When you use our services, we can send you a questionnaire or invite you to comment on your experience with our website. We believe that this additional service is useful for you and for us, as we can improve our website based on your comments.
F. Statistics, improvements and research: we use personal data to carry out investigations and analyzes. We may involve third parties to perform them on our behalf. We may share or disclose the results of such studies, including to third parties, in an anonymous and aggregate manner. We use your personal data for analytical purposes, to improve our services, to improve the user experience and to improve the functionality and quality of our online travel services.
G. Security, fraud detection and prevention: We use information, which may include personal data, to prevent fraud and other illegal or unlawful activities. We also use this information to investigate and detect fraud. We may use personal data for risk assessment and security purposes, including user authentication. For these purposes, personal data may be shared with third parties, such as law enforcement authorities, as permitted by applicable law and outside consultants.
H. Legal scope: In certain cases, we need to use the information provided