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It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.


Payment can be made into the following account:
Westpac            BSB:032376     
ACC:                  302812   
Name:               Guestlands

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Property Information

Guestlands Italia B&B

Buongiorno!
Guestlands was inspired from our travels throughout Italy, France and Spain and we have tried to capture the essence of the wonderful medieval villages and hamlets scattered throughout the various countrysides. 

We are a private residence offering boutique B&B accommodation.

Each villa suite has its own character and appeal and is accessed via the central cobblestone street to form part of a village setting.
There is a central bar with kitchenette ‘La Trattoria’ for self serve breakfasts and light meals and meeting place for happy hour or after dinner drinks. Alfresco dining is encouraged on the café chairs and tables just outside. There is also a guest lounge/ media room with en-suite next to the Trattoria that is also shared by village guests, great for chilling out or watching sport or a movie on the super screen.

Our La Cabana has a full kitchen and wood fired pizza oven, lounge and dining area if you like to cook (we supply the ingredient complimentary so you can roll your own dough and make your own pizzas) or we can organise a private chef to cook and serve you a romantic candlelit dinner.

We have a sunset bar which is accessed from the bell tower stairs which is great for catching the last of the afternoon rays and looking back over the village main street. Another chill out place is the north facing alfresco lounge area accessed just past the Trattoria in the front gardens. There are many other nooks and crannies throughout the gardens to relax, swim, read a book or just sit and sip some wine and watch the birdlife on the lake.

The gardens have an overall Tuscan feel with hidden rooms such as a traditional Parterre garden and an oriental garden to be discovered.  A column walk and paths lead to bridges that cross over a cascading creek that connects numerous ponds and eventually runs down into the lake. 
 
A special feature is the Ngatiawa chair named after Peter’s Nan who used to sit in the chair on weekends and watch the garden slowly being built around her.  If you sit in the chair you can see many different aspects of the garden from this vantage point and in the background hear the sound of the creek and waterfalls. Whilst everyone called Nan ‘Awa’ her full name ‘Ngatiawa’ is a New Zealand Maori word meaning ‘running water’ and most befitting of the location of the chair. 

Another novelty feature of the property is the Chess Garden with oversized pieces and playing field, often attracting players of all ages and onlookers.

The area has many great cafes, restaurants, nurseries and art galleries. Berowra Waters is only 10 -15 minutes from us for boat hire and fishing. Take a stroll or have a picnic
at nearby Fagans Park with 55 acres of international gardens and waterways. We have sports cars for hire if you fancy a little drive in the countryside or you can just kick back and relax at Guestands.

We'd love to see you soon.
Ciao Jenny & Peter Guest

 Peter Jenny








Property Name: Guestlands

Address 1: 10 Blacks Road

City : Arcadia - New South Wales

Postal Code : 2159

Contact Name: Jenny & Peter Guest

Phone: +61 2 9653 2699

Email: info@guestlands.com.au

Amenities
  • Lounge
  • Swimming pool
  • Welcome Drink

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 2:30 PM

Check-Out: 11:30 AM

Property and Cancellation Policies :
  • There is no charge for cancellation if you notify us at least 21 days prior, a 25% cancellation fee applies thereafter, and 50% cancellation fee applies if less than 72 hrs notice.
  • In the event of any Covid restrictions imposed by Government Health authorities that prevent you from staying with us prior to the commencement of your check in date, we offer full refund or you can reschedule to another to date.
  • All notices, changes or cancellation requests must be in writing via our email address info@guestlands.com.au and confirmed by us to acknowledge and validate for the avoidance of doubt.
  •  Reservations made through a booking agency will upon cancellation attract said booking agency’s administration fee in addition to our Guestlands B&B fees & charges.
  • Guestlands reserves the right to cancel a booking at any stage. All payments will be fully refunded in such unlikely event or if possible we will endeavour to find you accommodation of equivalent or better standards.
  • We strongly recommend that guests take out travel/cancellation insurance.
Terms and Conditions

The following Terms and Conditions should be read and understood before making a booking and are intended for your safety and ease of use of our property and services. Please appreciate that Guestlands is a self catering B&B style accommodation attached to a private home and gardens.  We are not a hotel or guesthouse although we do try to provide a boutique resort style experience.  Your respect for our private property would be appreciated whilst staying as our guest.

  • To secure your reservation a fifty percent (50%) deposit is required with the balance payable at least 48 hours prior to arrival.
  • No pets and children policy as a courtesy to other guests.
  • Your accommodation includes a private villa room and en-suite facilities, use of the guest media/ lounge room and the private dedicated breakfast/ café wine bar “ La Trattoria’ .  Access to the gardens, pool and spa areas is also included and we have parking available on the premises.
  • Free Wi Fi access is available but not guaranteed.
  • Late check out or early check-in may be available however is dependant on other guest bookings or by prior agreement. Non- approved late check outs may incur a $50 per hour fee. We are a small B&B with limited rooms so please respect the time taken to prepare the villa for you and incoming guests. 
  • Please keep us informed as to your arrival time, especially if arriving late.
Arrival:
  • Your host will welcome you and your guests and demonstrate the facilities how to use the equipment. Guests must follow the instructions for using the TV’s, DVD, coffee machine, kitchenette facilities and Spa. Failure to do so may leave you  liable for any damage they cause.
Depature:
  • When you or your guests leave you must ensure all doors and windows are locked and the keys are returned. Please check that you take all your property with you as we cannot guarantee the security after you depart. We will try to contact you if you have left something behind and can
    arrange for their return if required.
Damage, Soiled  or Missing Property:
  • The person booking the room or the cardholder is deemed to be responsible for their actions and those of any of their party. Guestlands reserves the right to repair or replace, with new, any missing, damaged or soiled items. Any additional cleaning will be charged appropriately and may
    include any cost for loss of business. Losses include lost income, specialist expenses and the sourcing of alternative accommodation as necessary. You acknowledge and authorise  that the charge may be debited from the credit card or charge facility used for the security bond of the booking
Non-Smoking:
  • For the comfort and benefit of our guests, Guestlands is a STRICTLY NON SMOKING accommodation. Should you choose to ignore this policy, you will be asked to leave and charged in full for your entire stay plus an additional $300-$500 for specialist cleaning to your room. Payment will be debited from the credit card or charge facility used for the security bond of the booking.Smoking maybe permitted in some of the open garden areas however we ask you respect and not offend others that may be nearby.  You will be charged for any additional cleaning or collection of cigarette butts that are not properly disposed of.
Guest Property:
  • Guestlands and its staff does not accept liability in respect of any loss or damage to articles brought onto our property. We also cannot accept responsibility for your cars while parked on our premises. Your car is parked at your own risk.
Lost Property:
  • Lost property is held for a period of one (1) month. Although we will do our best to contact you and advise of any property found it is the responsibility of you or your guest to contact us to claim lost property. On request, lost property will be returned via a pre-paid and addressed Australia Post envelope or courier at cost.
Interruption of Essential Services:
  • Guestlands does not accept any responsibility for failure or interruption of utilities or essential services such as water, gas,  electricity  or telecommunications but shall make every effort to provide temporary or alternative services where possible and contact the authorities to report and remedy such incidences. Furthermore, in the event that a faulty appliance is reported, Guestlands does not accept any responsibility for subsequent loss of amenity by the guest.
Privacy Policy:
  • All personal details retained by Guestlands will be maintained in accordance  to Australian Law and will not be released to any third parties for any purpose whatsoever. At Guestlands  we are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us with. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.This privacy policy explains how Guestlands handles and protects your PII in accordance with commonly accepted privacy principles.
Changes to these Terms and Conditions:
  • Guestlands has the authority and the right at any time it sees fit or reasonable to change or modify all or any part of these terms and conditions. A copy of our terms and conditions is published on our website www.guestalnds.com.au
 The above terms and conditions are deemed to have been accepted when the booking is made.

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