Terms &Conditions GENERAL CONDITIONS OF SALEWARNING You have just connected on the site "http://www.dar-karma.com" You must read carefully the following provisions as they constitute a contact establishing the general conditions of the services of the electronic catalog of the Company Dar Karma. The “click” that you will execute after having filled in your reservation information constitutes the validation of your reservation and will be considered as an irrevocable acceptance of the present general conditions. Accordingly, you may only book services if you agree to the terms and conditions set forth below.1. PreambleThe following general terms and conditions of sale govern all transactions established on Dar Karma web catalog. Every service booked through this website refers to the client’s acceptance of the terms and conditions of the booking. 2. ObjectThis contract is a distance contract whose purpose is to define the rights and obligations of the parties in the context of the sale of Dar Karma services on the Internet, through the secure online payment platform of the Centre Monétique Interbancaire.Riad Dar Karma Marrakech is a service and a brand registered by the company of Dar Karma. 3. DefinitionsIn The remainder of this Agreement, each of the above terms shall have the same meaning as defined above, namely: Contrat à distance » contract refers to the services between Dar Karma and a consumer through a sale system of services suggested by the website of Dar Karma that can be booked in advance through internet by Dar Karma and consumer” means any natural person who, in this contract, is acting for purposes that are outside the scope of his or her professional activity.– Order form”: document which indicates the characteristics of the Services ordered by the Consumer and which must be signed by him by “double click” to engage him.– “Order”: the act by which the consumer agrees to purchase Services that are provided by Dar Karma and Company through the website Services.4. ServicesAll the services stated in the catalog are marketed until the unavailability of the rooms. Dar Karma reserves the right to withdraw a room from the catalog without notice. It can in no case be required to compensate or cancel a reservation following the impossibility for the consumer to come to the Riad.5. Place an orderAfter finding the service(s) you are interested in, click on the “book” button, the service is then added to your order form. You can modify your order form at any time and you can return to the home page by pressing “home”When you have finished shopping, validate your reservation by clicking on the button”pay”. In the event of an error on your part, when entering the order form, we advise you to send us a cancellation request by e-mail within 24 hours. After the order is canceled by Dar Karma, you can order again.6. AwardsThe prices mentioned in the catalog are indicated in Moroccan Dirham TTC, converted and displayed in Euros TTC, are valid at the time of their consultation by the customer and are those in force at the time of the order. VAT is calculated in the order form according to the rate applicable on the day of the order. The order form and the transactions are made in Moroccan Dirham Any change in the rate will automatically be reflected in the price of the services.7. Exécution de la commandeThe reservation will be executed when the Consumer arrives at the Riad.In the event of unavailability of the reserved room, the Consumer will be informed as soon as possible and will have the possibility of canceling his reservation. He will then have the choice of requesting either a refund of the sums paid within thirty days at the latest of their payment, or the exchange of Services.8.DeliveryDue to the type of services offered, there is no delivery.9.Payment methodTo pay your order, you choose the payment method among those proposed by Dar Karma on the payment page. In this case, the transaction is remitted for debit to your account within one day of the date of the delivery confirmation. Your online payments are secured by the Center Monétique Interbancaire (CMI), which offers a completely secure payment service. The Consumer guarantees to Dar Karma that he/she has the necessary authorizations to use the method of payment chosen by him/her when validating the Order Form.In the case of payment by credit card, the provisions relating to the fraudulent use of the means of payment set out in the agreements concluded between the Consumer and the card issuer and between Dar Karma and its banking institution shall apply.10. Data privacyThe information you are asked to provide is necessary to process your order and they are treated confidentially. You have the right to rectify your personal data.11. Cancel an order paid by credit card Unless otherwise stated, reservations are not cancellable.12. Right to retractFrom the date of reservation of your order, you have a period of 24 hours to exercise your right of withdrawal, and be fully refunded. Beyond that, the reservation is non-refundable.13.Proof of transactions paid by credit cardThe data recorded by the CMI on the online payment platform on behalf of Dar Karma constitutes proof of commercial transactions between you and the company Dar Karma.14. Force majeureDar Karma is only liable for the performance of its obligations to the extent that they are not impeded by an event of force majeure.