UNDERWATER ADVENTURES, ABOVE WATER LUXURY
Property Name: The Resort at Marble Hill
Street Address: Diamond Rock Road
City : Roatan
Postal Code : 34101
Phone: 1-866-672-5455
Email: hc@marblehillroatan.com
Amenities
- Baggage storage
- Concierge
- Fitness center
- Laundry service
- Lounge
- Printer
- Room service
- Swimming pool
- Welcome drink
- 24-hour security
- Air conditioning
- Airport shuttle
- All rooms disinfected daily
- Bar
- Beach area (private)
- Beach chairs / loungers
- Beachfront
- Bottled water
- Cashless payment accepted
- Common areas disinfected daily
- Daily Housekeeping
- Diving
- Express check-in / check-out
- First aid kits
- Fishing
- Garden
- Guest accommodations disinfected between stays
- Guest parking
- Guests can opt out of daily room cleaning
- Happy hour
- Hiking
- Internet
- Ironing Service
- Linens, towels, laundry washed per local authority guidelines
- Local safety protocols followed
- Massage
- No Children Allowed
- Non-smoking rooms
- Open-air bath
- Outdoor furniture
- Pool / Beach towels
- Private check-in / check-out
- Refillable water stations
- Restaurant
- Sanitized tableware
- Shuttle service
- Snorkeling
- Special diet meals (on request)
- Sun deck
- Terrace
- Tour Assistance
- Tours
- Walking Tours
- Water sports (non-motorized)
- On-site Brewery
- On-site Dairy Farm and Creamery
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 11:00 AM
Late Check-out Hour: 6:00 PM
Late Check-out Fees: 50%
Late check-out (after 11:00 AM and before 6:00 PM) may result in a fee.
Property and Cancelation Policies :
For individual bookings: To confirm a reservation the resort requests a 50% deposit payment (non-refundable) to guarantee your stay. If a guest wishes to cancel a reservation, the resort does not issue a refund for this (50% deposit requested), however, the resort agrees to offer a change of date within 6 months after the cancellation date and subject to availability. The charge for the confirmation deposit cannot be used for consumer credit, excursions, and any other type of extras, only for lodging.
For group bookings: Partner Program Policies apply. Contact Resort for more information.
Terms and Conditions
Check-in and Check-out
Check-in time is from 02:00PM and check-out time is 11:00AM
Early check-in and late check-out are subject to availability.
Late check-out from 12:00 pm to 06:00 pm hours will be charged 50% of the Best Available Rate of the Day.
Late check-out after 06:00 pm will be charged 100% of the Best Available Rate of the Day.
Terms and Conditions
Incidentals/restaurant collected throughout stay or at check out. If same day booking/stay collected at check-in.
Traveling with Minors: Adults only. All resort guests must be 18 years or older.
The maximum occupancy per room is 2 people.
Pets are not allowed.
Accessibility or Special Needs: Please contact resort prior to booking.
Resort Events: Depending on the event, preferred pricing, or no cost for resort guests.
Use of Personal information: For internal use only. Resort may reach out and request permission to repost photos tagged in on social media.
Dispute Resolution/Problems: Please contact resort.
Taxes
· Sales tax on everything 15%
· Tourism tax on bookings and dive center activities 4%
· Alcohol tax 18%
· Credit Card Fee 5% (on-site payments only)
Gratuity
Gratuities are not included.
If you wish to leave a gratuity, you can do so individually (we wouldn't mind if you recognized any one of our star performers!), or you can leave a chosen amount to be divided between the staff that served you.
Methods of payment are credit/debit card. Gratuities can also be charged to your room.
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